Avoid Emaral Beach Hotel – Misleading, Unsafe, and Poorly Managed
This hotel is a complete disappointment. Most advertised amenities are either broken or don’t exist. There’s no functioning WiFi, no restaurant, only one bar (not two), and public parking that costs $15/day with no guaranteed spots.
The indoor pool is freezing cold (~65°F), with no working pump. Maintenance manually dumps chemicals, making the water unsafe—my skin and eyes burned. Rusty rails pose a serious safety risk. The arcade, volleyball area, and pool table are all non-functional.
There’s no housekeeping unless you ask, no concierge, no bellhop, no beach towels, and the beach is dirty with no staff cleanup. Despite being listed as secure, anyone can enter from the beach due to a broken door lock.
The staff try their best, but management is to blame for the poor conditions and false advertising. Photos are AI-enhanced and don’t reflect reality.
Expedia: Please remove this property. It’s misleading and unsafe. Guests deserve better. There’s a Holiday Inn next door that’s already a better option.
Future travelers: RUN and book elsewhere.
