Hôtel près de Criterion Theatre, Londres, Londres

"We stayed at the Royal National Hotel for six nights. The location is excellent, the beds are comfortable, and the staff were consistently polite and efficient. Check‑in was handled very smoothly despite multiple bookings, and we were even given our room early. Breakfast also offered plenty of choice, including a full English option. However, the stay was affected by several issues. Noise insulation is very poor — we could clearly hear people in the corridor and in neighbouring rooms. Housekeeping was inconsistent: our room wasn’t cleaned on Sunday despite the sign, and on other days it was only partially done or not done by mid‑afternoon. We also experienced a leaking toilet flush, electrical issues, and a malfunctioning safe. Although every problem was resolved quickly once reported, we had to request help daily. The hotel did offer a complimentary drink after we gave formal feedback, which we appreciated. Overall, a convenient hotel with good staff, but too many avoidable issues to rate higher. "

"Le pire hôtel que j’ai pu faire dans ma vie!!! Pas de fenêtre, pas de tv pas un tapis, pas une eau, pas de réception! Où va t’on a près de 200. Shame on you!!"

"Très bien placé pour visiter Londres à pied ! Chambre Très, très petite. Salle d'eau et wc sans aucune intimité !! Petit déjeuner anglais sans œufs et bacon! Mais l'emplacement fait oublier ces détails. "

"Hôtel, super bien situé et un tarif plutôt raisonnable avec le petit déjeuner qui est aussi d’une très bonne qualité. Accueil simple, mais très efficace"

"Hotel très bien situé. Très propre. Restaurant du petit déjeuner parfait. Mais service minimum. Pas de télévision pas de connexion internet, pas de rangement dans la chambre... "

"Horrible place with rude staff at reception, long waiting lines, unreliable lifts , one iron for the whole hotel and worst of all, they charge 10£ per item to hold your bags!!! Run away "

"Great stay, rooms are small but comfortable, clean, and well equipped, friendly staff, awesome location for a decent price. The bar serves great cocktails too. "

"la chambre impecable et le personnel est courtois serviable et reactif"

"Chambre propre, cependant salle de bain vieillissante, avec un rideau de douche, pas digne d’un 4*"