Terrasse/Patio

Bewertungen von Courtyard by Marriott Dallas Plano Parkway at Preston Road

3 out of 5

Bewertungen

8.6

Hervorragend

531 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
330 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
74 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
29 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
36 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.0/10

Sauberkeit

9.0/10

Personal & Service

8.0/10

Ausstattung

8.8/10

Zustand der Unterkunft

8.6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles gut! Das Zimmer war gross und ruhig, das Bett bequem und das Personal sehr nett. Ich werde wieder dort buchen.
Aufenthalt von 10 Nächten im Februar 2019

10/10 – Hervorragend

Sabine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Aufenthalt, jederzeit wieder
Es war alles so wie bereits beschrieben. Wir hatten einen sehr schnellen Check-in, Ms.Gillian Skurlock war sehr aufmerksam (Mann Geburtstag), benötigten eine Mikrowelle, die war innerhalb 5 Min in unserem Zimmer, einfach Wahnsinn. Zimmer war sehr sauber, hatten eine Walk-in Dusche, sehr schön. Umgebung wussten wir dass es an einer viel befahrenen Straße liegt, hat uns nicht gestört. Jederzeit wieder. Check out ebenfalls sehr sehr schnell. Bordkarten können direkt neben dem Empfang ausgedruckt werden.
Aufenthalt von 10 Nächten im Januar 2019

8/10 – Gut

Keith

Gut: Sauberkeit und Zustand der Unterkunft
Would be better if there was bottled water
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 15. Mai 2024
Hello -We do offer a complimentary welcome bottle water to Marriott BonVoy members at check-in. If you are not a member, we can sign you up at check-in to get a welcome water. Thank you!

10/10 – Hervorragend

cheryl

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to hospital great for distance to hospital and quit and clean
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 25. Apr. 2024
Thank you for taking time to provide feedback on your stay. We are delighted to hear that you enjoyed our quiet and clean hotel. We look forward to welcoming you back again when you are in the area.

8/10 – Gut

Robert

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Lack of hot water, the bath products were empty
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 16. Apr. 2024
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team so this does not happen in the future. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

8/10 – Gut

JOSE, CANCUN

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Buen lugar para estar tranquilo poco viajas las instalaciones
Aufenthalt von 6 Nächten im April 2024
Antwort von General Manager am 10. Apr. 2024
Thank you for your feedback. We are glad that you enjoyed your stay with us. We hope to see you again when your travels bring you back to the area.

10/10 – Hervorragend

Myroslava

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Had a nice vacation
Aufenthalt von 5 Nächten im März 2024
Antwort von General Manager am 2. Apr. 2024
Thank you for taking time to provide feedback on your recent stay. We are delighted to hear that you had a nice vacation and enjoyed your time at our hotel. We look forward to welcoming you back when your travels bring you to the area again.

10/10 – Hervorragend

Marwan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff and nice property.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 29. März 2024
Thank you so much for staying with us. We appreciate you taking time time to share feedback on your stay. We are delighted to hear that you enjoyed our property and friendly staff. We look forward to having you visit with us again in the future.

10/10 – Hervorragend

Juan

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
You would sink into beds and shower had alot of hair in tub
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 18. Feb. 2024
Thank you for providing feedback regarding your stay. We will pass on your feedback to our leadership team to address these issues and ensure they do not happen in the future.

8/10 – Gut

Dandy

Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 23. März 2024
Thank you for taking time to share your feedback. We look forward to welcoming you again when your travels bring you back to the area.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von General Manager am 18. Feb. 2024
Thank you for taking time to rank your hotel stay with us. We thank you for staying with us and look forward to having you visit with us again in the future.

10/10 – Hervorragend

David

Geschäftlich gereist
I will stay there again.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 31. Jan. 2024
Thank you for your feedback. We are delighted to hear that you will stay with us again. We look forward to your next visit with us when your travel brings you back to the area.

10/10 – Hervorragend

Peggy or David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our room was fabulous. The people were helpful. Great experience.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von General Manager am 12. Jan. 2024
Thank you for sharing your comments regarding your recent stay with us. We are extremely delighted to hear that you had a great experience. We are equally excited to hear that you enjoyed your room and that our associates were helpful during your stay. Thank you again and we look forward to welcoming you back should your travels bring you back to the area.

10/10 – Hervorragend

Juan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 18. Feb. 2024
Thank you so much for taking time to let us know about your hotel stay. We are thrilled to hear that your hotel stay was GREAT! We look forward to welcoming you back when your travels bring you back to the area.

10/10 – Hervorragend

meysam, Arlington

Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

KIMBERLY

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was small but had everything we needed, including the comfortable king-sized bed. It was quiet and easy to get in and out of the parking lot.
Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Jill

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Leanna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Jill

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Remodeled property and they have wonderful front desk staff who make it a pleasant experience- Carlos, Amy are super nice.
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

LISSA

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
CLEAN CLEAN CLEAN!!
Super fast check in, the hotel was very clean the whole time. Wasn’t loud at all. The bar was nice. I didn’t eat I. The bistro cafe so I can’t comment on the food. The only con really is the fact that you had to pay for breakfast.
Aufenthalt von 4 Nächten im Oktober 2023

8/10 – Gut

Judy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to venue
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Takafumi

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good!
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Amarae

Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

John

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023

8/10 – Gut

Mukesh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I booked room online that time promise for free breakfast, I come for checkin receptionist say I didn't have free breakfast deal in booking.
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Amarae

Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Carmen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Gwendolyn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great front desk service, staff accommodating, kind and helpful. Location was just righ for my trip to Dallas. I felt safe. Room was clean and fresh. I would recommend this location.
Aufenthalt von 1 Nacht im September 2023
Antwort von General Manager am 5. Okt. 2023
Thank you for your positive feedback regarding your hotel stay with us. We look forward to welcoming you back soon!

10/10 – Hervorragend

young

Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

Michael

Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

Bryan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfectly clean, consistent experience. The parking lot approach is a bit convoluted.
Aufenthalt von 1 Nacht im August 2023
Antwort von General Manager am 5. Okt. 2023
Thank you for your feedback and for staying with us. We are delighted to hear that you enjoyed our clean and newly renovated hotel and that your experience was consistent. Also, our parking lot has a North and South entrance which is how it was built years back. However, it has been newly restored and updated with our recent renovation. Thank you again for your feedback and we hope to welcome you back again soon!

10/10 – Hervorragend

Carla

Aufenthalt von 1 Nacht im August 2023

2/10 – Ungenügend

Luke

Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Vanessa

Gut: Ausstattung und Zustand der Unterkunft
Excellent
Aufenthalt von 4 Nächten im Juli 2023

10/10 – Hervorragend

Richard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juli 2023

6/10 – Okay

Amanda

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Check in was bad—door was locked, note on door to ring the bell. The guy that let me in was rude and seemed put out to be helping me.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Katie Corzo - Assistant General Manager am 27. Juli 2023
Dear Amanda,Thank you for taking the time to let us know about your experience while staying with us. Your experience during check in is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Front Desk leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 – Gut

Gaku, Yokohama-shi

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I think this is a very typical "Courtyard by Marriott" brand hotel. I do not insist it is very special. But it was what I expected for Courtyard by Marriott brand hotel, I mean, it is reasonably comfortable. I had very good night rests there as I had expected.
Aufenthalt von 4 Nächten im Juli 2023

10/10 – Hervorragend

Sherry

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I choose this hotel due to its location to Baylor. However, it’s actually really close to a lot of things. Good restaurants and shopping. The hotel itself has a restaurant that’s open for breakfast and dinner. I didn’t try it out this time but it had good options. The front desk staff was so nice and helpful. My room was clean and I mean really clean. I loved that all the rooms open up to the courtyard. The pool is nice and secluded. The bed was super comfy. I don’t have any negative things to say about this place.
Aufenthalt von 3 Nächten im Juli 2023

10/10 – Hervorragend

Hongtian

Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Jhon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Juni 2023
Antwort von General Manager am 26. Juni 2023
Thank you for sharing your feedback with us. We are delighted that you enjoyed your experience at our hotel. We look forward to welcoming you back soon!

6/10 – Okay

Sterling

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im Mai 2023

10/10 – Hervorragend

Mike

Aufenthalt von 1 Nacht im Mai 2023
Antwort von General Manager am 26. Juni 2023
Thank you for sharing your feedback with us. We are delighted to know that you enjoyed your experience at our hotel. We look forward to welcoming you back soon!

6/10 – Okay

Nancy, Houston

Gut: Sauberkeit und Zustand der Unterkunft
The room was remodeled and very nice. The front desk staff was friendly and helpful. My room was not cleaned and coffee supplies restocked for my 2nd night stay. I had to go to the front desk for them. There was only one package of regular coffee. Luckily I had a cup to drink out of. I guess my room was just overlooked.
Aufenthalt von 2 Nächten im März 2023

10/10 – Hervorragend

Erin

Aufenthalt von 2 Nächten im November 2022
Antwort von General Manager am 25. Feb. 2023
Thank you for providing a high rating on your experience at our hotel. We are delighted to hear that you enjoyed your stay and look forward to your next visit with us when you are back in the area.

8/10 – Gut

Amir

Gut: Sauberkeit und Personal & Service
Nice and clean
Front of the building was being remodeled but rooms were very clean.
Aufenthalt von 5 Nächten im Februar 2023
Antwort von General Manager am 25. Feb. 2023
Thank you for staying with us and providing feedback. We are delighted to hear that you enjoyed our clean and newly remodeled rooms. Our exterior renovation is anticipated to be completed by late March. We look forward to welcoming you back to hotel when you are back in the area and can experience our fully renovated hotel.

6/10 – Okay

Aditya

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Poor customer service
Hotel entrance hard to find, under construction. Front desk was unhelpful till I asked about specific things. Generally poor customer service, not planning to go back to this hotel.
Aufenthalt von 1 Nacht im Februar 2023

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im Januar 2023
Antwort von General Manager am 14. Jan. 2023
Thank you for taking time to share your experience at our hotel. We are glad to hear you enjoyed your stay with us. We look forward to your next visit with us when you are in the area.

4/10 – Schlecht

Henry

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
We were advised about construction. Had to change rooms due to noise. No water at all one afternoon. Front entrance closed to parking. No pool. Rooms clean but need updating. Bathroom fan not working. Etc. No comp breakfast. And full price? Not.
Antwort von General Manager am 24. Dez. 2022
Thank you for taking time to let us know about your experience while staying with us. I have shared your feedback with the Engineering team regarding the bathroom fan so it can be addressed. Regarding the pool, we do have a pool on property. It is an outdoor pool and it is closed for the winter season due to low and freezing outside temperatures which we experienced in Dallas this week. It will re-open in the Spring season, when the outdoor temperatures are comfortable and safe for our guests. Thank you for commenting on our clean rooms. Additionally, the rooms have been newly renovated as of July of this year. We consistently receive positive comments regarding our updated rooms since the completion of the room renovation. Moreover, as we are a Courtyard brand, we have a Bistro restaurant on property which serves breakfast and has it's own menu with ala carte pricing as is the same with all Marriott Courtyard brand hotels. Thank you again for staying with us and we look forward to your next visit when you are back in the Dallas/Plano area.

2/10 – Ungenügend

Roberto

Aufenthalt von 4 Nächten im Dezember 2022
Antwort von General Manager am 24. Dez. 2022
Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. In the future, please contact us directly prior to your departure so we can get more information as to your hotel experience and make any necessary accommodations. Thank you and we look forward to having you visit with us in the future.

8/10 – Gut

Thomas

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
convenience
Antwort von General Manager am 14. Jan. 2023
Thank you for staying with us. We are glad to hear that you enjoyed the convenience of the hotel location. We look forward to your next visit with us.