Hôtel près de Parc de la colline Dalmaji, Pusan, Pusan

« good for the price. highly recommended »

« 2박 숙박했습니다. 객실 컨디션과 서비스에 대한 기대가 컸지만 매우 아쉬운 경험이었습니다. 숙박 마지막 밤부터 안방에 이어진 화장실에서 심한 악취가 발생해 정상적으로 휴식을 취하기 어려웠습니다. 직원분이 직접 객실에 방문하여 확인했고, 비가 오는 날에는 이런 현상이 있을 수 있다는 설명을 들었습니다. 즉시 메시지로 불편 사항을 전달했고, 호텔에서는 "확인 후 연락드리겠다"고 답변했습니다. 그러나 하루 이상이 지난 시점까지도 해당 민원에 대한 결과나 보상 안내는 없었습니다. 그 사이 "평점 만점 포토리뷰를 작성하면 상품권을 제공한다"는 자동 리뷰 이벤트 메시지는 받았습니다. 리뷰 이벤트보다 먼저 고객이 제기한 문제에 대해 책임 있는 답변과 후속 조치가 이루어졌다면 훨씬 좋은 인상을 받았을 것입니다. 시설 문제는 발생할 수 있다고 생각합니다. 하지만 고객이 불편을 겪었을 때 이를 어떻게 대응하는지가 호텔의 서비스 수준을 결정한다고 생각합니다. 이번 숙박에서는 사후 대응이 가장...

« Près de la mer »

« Chambre très propre et spacieuse Personnel très serviable et aimable Point négatif petit déjeuner uniquement avec des pots rice et 3 choix différents dont 2 fruits de mer. Wifi non fonctionnel dans notre chambre, impossible d’accéder au service sur les télés de la chambre. »

« Apartment is huge, very modern, excellent views,brand new.Only negative is that everything is written in Korean and is difficult to operate.Toileteries are very basic.One bathroom did not have shampoo. »

« L emplacement, le personnel, la décoration »

« Check in was a bit confusing, but we eventually figured it out. Instructions for things like the AC were lacking (inadequate help the from Korean). After that, however, the place was a dream. Beautiful, clean, great location. Super comfortable for couple and 2 older children. Quiet. Awesome sunrise view. Walkable. Had salt bread at famous bread store right outside every morning. Cute monorail a few blocks away along great jogging path. Just recommend improving instructions, ...

« L'hotel est bien situé pour découvrir Haeundae. Le parking est un vrai plus. La chambre est propre et bien insonorisée. Le personnel est bienveillant et très sympathique! »

« The whole check-in process is a bit confusing if using 3rd party reservation sites as details are minimal. The reception desk is not on the main floor and buried down on the 5th basement level and you have to navigate multile halls to get to a specific bank of elevators. The checkout process should have been easy with a self check out machine but it kept giving an error when trying to deposit the rooms keys. It kept saying error and to go to the check in desk. I would but I'm at the SELF...

« Le saune et le confort de la chambre . »

« Tucked in a corner behind busy streets, this hotel was a hidden jewel! It was quiet and very convenient to the beach and restaurants. We were greeted by the general manager upon arrival and served welcome drinks. The peach juice was our favorite choice! The room was spacious and the spa tub was gigantic! Our family of four could all fit, but we didn’t actually use it. We wanted to conserve water and didn’t ask for cleaning during our 3 night stay. Housekeeping still left amenities and fresh...

« Chambre magnifique, vue mer incroyable et chambre spacieuse au calme. Nous avons adoré notre séjour. »

« If I visit Busan again, I will book this for accommodation again. Just perfect! Just one thing that can be improved is to provide a small desk mirror for ladies to use for facial makeup! Other than this, there is nothing I can complain about! »

« 中午想去酒店放低行李後外出，但接待處沒有職員當值（推測可能午飯時間），只有指示牌告知如需找職員協助，須致電指示牌上的電話，但因為我只有上網卡，沒有通話功能，所以只好在大堂等待，但好彩當時有一對韓國夫婦，他們直接致電尋找職員，大約幾分鐘後便有職員到接待處處理，check out當天，接待處有職員當值。酒店大致上整體設施都很新淨及舒服。好處的是很近松亭沙灘，壞處是交通有點不便，但去樂天世界及outlet那邊就很近。附近的餐廳都很好吃，亦有很多cafe，質素都不錯。 »