6/10 Satisfaisant
David
Voyage en famille
14 oct. 2025
Les points forts : Propreté, personnel et service, équipements
The room had numerous maintenance issues, all reported to the front desk when we checked out. The tub faucet dripped hard, almost all electrical outlets need to be replaced, they will not firmly hold a plug, the corner pole lamp was inoperative, there were no anti-slip strips in the tub. I had the impression that if I went back to the same room today I would find the same problems exist. Also, the male clerk who checked us in was clueless about location of restaurants, gave wrong directions to Wal-Mart, etc. It was like he just moved to the area. I think he should have spent more time getting familiar with things the visitors might need to know and less time on his cell phone playing games.
Also, the hotel had no elevator. This should be listed on the hotel description. Luckily for us a room on the first floor was available. We have medical issues which would have made a second floor room impossible to access.
David
Séjour de 2 nuits en octobre 2025
