2/10 Horrible
DJ
Voyage en famille avec de jeunes enfants
29 août 2025
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This place is a trap dump stay away AT ALL COST! Look nice and safe on the web however, once we arrived we right away notice the place was not well represented by the pictures of Sunglow on Expedia. No security at all, they still use real old Dirty Keys. As you walk in the room immediately as the first thing you see is a dirty and EXTREMELY SMELLY ( Toxic smelling ) room, they have fumigation posts all over the Sunglow stating the place is fumigated ( as a warning id imagine ) the fridge door had dirt and grime all over it ( Very appetizing ), mould and dust throughout the vents, no bathroom fan only a great big dusty hole in the bathroom ceiling..The list goes on and on. As a token of appreciation their guests, they do offer free opened and used bottles of condiments in the cupboards used and abused by whomever was last trapped in this place. STAY AWAY AT ALL COST! Expect a steep unjustified cleaning fee tacked on top of whatever one nightly fee absolutely 100% ridiculous. Front desk closes at 5 pm and opens at 9 am so you cant contact anyone all night. Anyone can roam the building and property as they wish. The door in our room looked like it had been kicked in. What a nightmare of a place. So many nice places around the area, just stay away from this Sunglow resort at all cost. Charged us WAY TO MUCH for one night and lets not forget the steep cleaning fee. Have a look at a few pictures i posted of this place, absolutely horrendous. Looks like a 4 star but is a 1 at best
DJ
Séjour de 3 nuits en août 2025