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Avis sur Golden Tulip Deira

4 out of 5
Golden Tulip Deira
Al Maktoum Street, Near Clock Tower, Dubai, Dubai

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 13 avis sur 60." "
Note des voyageurs de 8 (Bien), d’après 20 avis sur 60." "
Note des voyageurs de 6 (Satisfaisant), d’après 7 avis sur 60." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 60." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 60." "

7,0/10

Propreté

7,4/10

Personnel et service

6,2/10

Équipements

6,4/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

2/10 Horrible

Giuseppe

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
En dessous des lit c est sale personne qui te laisse attendre même si t arrive avant à l hotel alors qu avec expérience je me suis déjà arrivé plutôt et on m’a donné une chambre
Séjour de 2 nuits en janvier 2020

4/10 Médiocre

Ayman Marwan

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Very noisy in night due to many discos in different floors. Breakfast in very bad because it is made for one nationality or group f guest. The breakfast doesn't take intoconsideration international guests. Very crowded in night from people not guests inside the hotel, they come to attend the discos inside the hotel
Séjour de 5 nuits en août 2023

2/10 Horrible

Azi, Oxford

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mold and mildew everywhere in the bathroom. It is unbelievable how filthy and noisy the property is, yet they charge almost the same price as some great properties in Dubai. I left early and filed a complaint with Expedia.
Séjour de 3 nuits en avril 2023

6/10 Satisfaisant

Ryan

Voyage d’affaires
Les points forts : Propreté et personnel et service
Good service, will never return
I thought the night club would only work on the weekends, but no! You have banging on your head every day, every day till 04:00 am! Pity there is no coffee at breakfast - only tea. The day staff were amazing! All issues dealt with immediately, but I felt a lack of integrity from the front desk.
Séjour de 6 nuits en mars 2023

4/10 Médiocre

Ryan

Voyage d’affaires
Les points forts : Propreté et personnel et service
Good service, won't return
Very good service, if you have an issue it's dealt with immediately, however 2 things: 1. You will not sleep till 04:00 am because of the night club by the pool - except on Ramadan, guaranteed! 2. No coffee at breakfast - no problem if you drink tea.
Séjour de 1 nuit en mars 2023

8/10 Bien

Valeriano

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The concierge was great. He helped us with 2 tours we booked with Viator that almost did not pick us up at the hotel. If not for him we would have had wasted our stay in Dubai.
Séjour de 2 nuits en décembre 2022

4/10 Médiocre

Salim

Voyage en famille, Voyage en groupe, Voyage d’affaires
Les points faibles : Propreté et équipements
Ok
Séjour de 1 nuit en décembre 2019

6/10 Satisfaisant

Ahmad, Riyadh

Voyage en groupe, Voyage d’affaires
Les points forts : Personnel et service
The club music was making disturbance
Séjour de 6 nuits en février 2020

8/10 Bien

abdullah

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 9 nuits en décembre 2019

8/10 Bien

Voyageur vérifié

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté et personnel et service
Sehr freundliches Personal und sehr aktive Auszubildende speziellen Dank an Mr. Babloosaiwi
Séjour de 5 nuits en janvier 2020

6/10 Satisfaisant

Fola, Lagos

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service
Maintenance response and efficiency poor. It took two days to fis toilet vent.Hot water efficiency poor. Internet connection down my last night and not rectified
Séjour de 13 nuits en janvier 2020

10/10 Excellent

Voyageur vérifié

Hospitality was excellent. Despite a late check-in, I was given the best room!
Séjour de 1 nuit en janvier 2020
Réponse de Arun Kumar le 26 janv. 2020
Dear Guest, Thank you for your valuable feedback. We look forward to welcome you again.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2020

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stinker, smutsig aldrig mer.
Séjour de 2 nuits en janvier 2020

4/10 Médiocre

Chang-young

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
I would not recommend you to stay with your family.
Séjour de 1 nuit en janvier 2020

2/10 Horrible

MOHAMMAD

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Worst service.
Due to an urgent surgical treatment in my left kidney, I had to cancel my whole trip few days before check in. But hotel.com and the hotel didn’t cancel my reservation. I send my medical reports requesting to cancel my reservation. It is unwanted. People may get sick and definitely Hotel.com and the Property should consider guests these unwanted situations. It seems Hotel.com and the property has no human ! They all are robots and never have situation like mine and they are free from sickness forever !! Thanks
Séjour de 4 nuits en décembre 2019

8/10 Bien

SHAHRUKH

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2020
Réponse de Arun Kumar le 26 janv. 2020
Dear Guest, Thank you for your valuable feedback. We look forward to welcome you again.

10/10 Excellent

Roxy, Lagos

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loads of places to eat. Just outside the hotel gave me a good view of the new year Burj khalifa fireworks
Séjour de 7 nuits en décembre 2019
Réponse de Arun Kumar le 26 janv. 2020
Dear Guest, Thank you for your valuable feedback. We look forward to welcome you again.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2020
Réponse de Arun Kumar le 26 janv. 2020
Dear Guest, Thank you for your valuable feedback. We look forward to welcome you again.

8/10 Bien

Jackie, 日本

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
全体的によかったが、ドライヤーが弱いところが少し気になった
Séjour de 2 nuits en janvier 2020

6/10 Satisfaisant

B

Voyage en famille
Les points forts : Personnel et service
Séjour de 8 nuits en décembre 2019

2/10 Horrible

Tetsutaro

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Too noisy
Hotel location and clearness are good. But it was terribly noisy in the night till over 3am due to music pub in 1st floor. Never able to get good sleep even in the 7th floor.
Séjour de 2 nuits en décembre 2019

10/10 Excellent

Najib

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and honest staff and the property location was not bad
Séjour de 3 nuits en décembre 2019
Réponse de Arun Kumar le 26 janv. 2020
Dear Guest, Thank you for your valuable feedback. We look forward to welcome you again.

6/10 Satisfaisant

Abubakar

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 4 nuits en novembre 2019

8/10 Bien

Ayad

Voyage d’affaires
Les points forts : Propreté et personnel et service
Séjour de 4 nuits en novembre 2019
Réponse de Arun Kumar le 26 janv. 2020
Dear Guest, Thank you for your valuable feedback. We look forward to welcome you again.

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, personnel et service, confort de la chambre
Disorganized check out process. They also keep your passport. Very loud patrons.
Séjour de 1 nuit en novembre 2019

10/10 Excellent

Delowar

Séjour de 1 nuit en novembre 2019

10/10 Excellent

Mohamed Hussein

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hitel
It was amaizng. I wish to come bavk and sray in the same hotel
Séjour de 4 nuits en septembre 2019
Réponse de Arun Kumar le 28 nov. 2019
Dear Mr. Hussein, Thank you for your valuable feedback. Look forward to welcome you again.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en septembre 2019
Réponse de Abhilash Moses le 3 oct. 2019
Dear Guest, Thank you for choosing to stay with us during your recent visit to Dubai. We thank you and appreciate for sharing the feedback. We look forward to welcome you soon.

8/10 Bien

Gibson Mashoko

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The stay was fantastic
Séjour de 2 nuits en août 2019
Réponse de Abhilash Moses le 17 août 2019
Dear Guest, Thank you for choosing to stay with us during your recent visit to Dubai. We thank you and appreciate for sharing the feedback. We look forward to welcome you soon.

10/10 Excellent

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Welcoming
I always feel welcome there. It is conveniently located, well priced and has everything I need. The staff go out of their way to help. This time, a small photo card fell behind a very heavy piece of furniture. They made a special effort to retrieve it for me before I left.
Séjour de 2 nuits en août 2019
Réponse de Abhilash Moses le 17 août 2019
Dear Guest, Thank you for choosing to stay with us during your recent visit to Dubai. We thank you and appreciate for sharing the feedback. We look forward to welcome you soon.

10/10 Excellent

Voyageur vérifié

Séjour de 4 nuits en avril 2019
Réponse de Amit le 22 avr. 2019
Dear Guest, Thank you for choosing to stay with us and sharing such an encouraging feedback. We look forward to welcome you soon at Golden Tulip Nihal Palace Hotel.

6/10 Satisfaisant

Voyageur vérifié

Séjour de 1 nuit en avril 2019
Réponse de Amit le 17 avr. 2019
Dear Guest, We thank you for choosing to stay with us and sharing your feedback with fellow travelers. We look forward to welcome you back and delight you with our services.

4/10 Médiocre

Silvia, Roma

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La struttura non rispecchia più le foto presenti su internet, dalle quali, presumibilmente, sono trascorsi diversi anni. La pulizia delle stanze non è stata effettuata quotidianamente. Il phon palesemente datato e poco potente. Colazione ripetitiva (in una settimana mai una novità) e reparto dolci davvero scarso. Stanze ampie.
Séjour de 7 nuits en avril 2019
Réponse de Amit le 14 avr. 2019
Dear Guest, We thank you for choosing to stay with us during your recent visit to Dubai. We also regret the fact that we did not lived up to your expectations. We look forward to welcome you back in not so distant future and have the opportunity to restore the lost confidence.

10/10 Excellent

Ali

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2019
Réponse de Amit le 27 mars 2019
Dear Mr Ali, Thank you for choosing to stay with us and sharing such an encouraging feedback. We look forward to welcome you back.

8/10 Bien

Ali

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
جيد
Séjour de 6 nuits en mars 2019
Réponse de Amit Sandal le 28 mars 2019
Dear Guest, Thank you for your feedback we appreciate it and we look forward to welcome you again. Regards, Amit Sandal

10/10 Excellent

Sevdail

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent
It's very nice hotel and kindly staff.
Séjour de 5 nuits en février 2019
Réponse de Amit le 10 févr. 2019
Dear Guest, Thank you for choosing to stay with us during your recent visit to Dubai. We thank you and appreciate for sharing the feedback. We look forward to welcome you soon.

4/10 Médiocre

Afzal

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
A very poor 4 star hotel
It wasn't what I had in mind as it was a 4 star hotel first of all I requested a queen bed but instead received two single beds and they essentially comfortable the sofas were stained dirty the toilet didn't flush probably and the sinks tap was very lose and the drain plug was stuck shut and the hair dryer was a joke and there was no iron or ironing board in the room as stated.
Séjour de 2 nuits en janvier 2019
Réponse de Amit le 6 févr. 2019
Dear Mr Afzal, We thank you for choosing to stay with us and your feedback. We regret the fact that we did not lived up to your expectations. A stray incident like this does not reflect our usual standard of services. Please accept our sincere apologies. We are hopeful to welcome you back and restore your lost confidence.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2019
Réponse de Amit le 1 avr. 2019
Dear Guest, Thank you for staying with us and sharing your feedback with fellow travelers. We look forward to welcome you again.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
had a overall good stay, really enjoyed the comfy beds.
Séjour de 1 nuit en janvier 2019
Réponse de Amit le 2 févr. 2019
Dear Guest, Thank you for staying with us and sharing such an encouraging feedback. We look forward to welcome you back soon.

8/10 Bien

Hameed

Les points faibles : Propreté
موقع ممتاز
الاقامه ليست سيئه ولكن الفندق بحاجه الى اعادة صيامه لدورات المياه داخل الخرف وتنوع الفطوله ليناسب الذوق للنزلاء العرب ، والاهتمام بتوظيف مدراء عرب
Séjour de 1 nuit en janvier 2019
Réponse de Amit le 27 janv. 2019
Dear Guest, Thank you for staying with us and sharing the feedback on your recent stay. We have noted the concern raised by you and assure they will be taken care of. We look forward to welcome you back.

2/10 Horrible

Minhoo

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
느린 서비스 소란한 주변
체크인도 느리고, 체크아웃 하는데 여권을 자기네가 가지고 있는지도 모르고, 찾지도 못하고 무슨 색깔이냐고 물어봐서 어이가 없어서 말이 안 나오더라구요 밤새 인도 노래 주변에서 들리고 암튼 비추입니다
Séjour de 1 nuit en janvier 2019
Réponse de Amit Sandal le 9 janv. 2019
Dear Guest, We thank you for choosing to stay with us during your recent visit to Dubai and regret the kind of experience you had. Please accept our sincere apologies and rest assured the corrective measures has been taken to avoid occurrence of such incident in future. We also look forward to welcome you again and restore the lost confidence.

8/10 Bien

Voyageur vérifié

The location is good - close to Dubai International Airport but in the old part of Dubai. It is inexpensive, and the staff are sincere and helpful. Reception staff are not always on top of the billing so you need clarity and patience but it has worked out well each time. The building is not new - I had to call for help removing a plug from a washbasin - but help was forthcoming, even at night-time.
Séjour de 2 nuits en novembre 2018
Réponse de Amit le 28 nov. 2018
Dear Guest, Thank you for sharing your experience of the recent stay in our hotel and taking time out of your busy schedule to write such an encouraging feedback. We thank you for appreciating the value for money and the sincerity, helpfulness of our team members. We have noted your comments with regards to billing issue at reception and assure to take corrective measure to make your stay even more memorable on your next visit.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
No way this hotel can be a 4 stat hotel, it should be 2-3 stars only
Séjour de 6 nuits en octobre 2018
Réponse de Amit le 4 nov. 2018
Dear Guest, Thank you again for writing and taking time out of your busy schedule. A feedback has been shared to your previous review. We look forward to welcome you back and restore your lost confidence.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel should be rated as 3 star , no way nesr to 4 star, for reasobs: Food is really bad Pool is v small, u can not imagine it is for adults Room, is small and stinky
Séjour de 1 nuit en octobre 2018
Réponse de Amit le 4 nov. 2018
Dear Guest, We thank you for choosing to stay with us during your recent visit to Dubai. We regret the fact that we did not lived up to your expectation this time. Rest assured the feedback is shared with all concerned to take necessary steps in order to avoid recurrence of same.

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
my 5 days
far from city center and it looks like only Indian hotel (foods and smell) and most important point there is 3 night clubs in hotel (asian, indian, russian clubs), it is noisy at nights. Clean hotel. i stayed 5 days, i can give 2 points only. Hotel has parking fee too (only cash payment).
Séjour de 5 nuits en octobre 2018
Réponse de Amit le 27 oct. 2018
Dear Sir, We thank you for choosing to stay with us during your recent visit to Dubai. We regret the fact that we failed to live up to your expectation. The hotel is strategically located close to various shopping malls, well connected by public transport like bus, metro and taxis. It is also just 05 minutes drive from Dubai Airport. Nihal Palace Hotel is proud host of guest from different nationalities all over the world and a multi-cultural and multi-national employer too. Our Al Riqa Restaurant at the lobby level serves multi-cuisine food and also cater to the preferences of major nationality guests staying in house, which may be the case during your stay with a particular nationality staying in large number and thus the food variety. Our team would have been more than happy to serve your preferences had you shared with them. Thank you for appreciating the cleanliness of the hotel. The parking facility is outsourced and a fee is levied by the vendor directly. We do look forward to host you again on your next visit to give you an experience you look for.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly hotel and staff are cooperative. I enjoyed my stay
Séjour de 1 nuit en octobre 2018
Réponse de Amit Sandal le 4 oct. 2018
Dear Guest, We thank you for choosing to stay with us and sharing such encouraging feedback. We look forward to welcome you soon.

10/10 Excellent

MURDHI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2018
Réponse de Amit le 6 août 2018
Dear Mr Murdhi, Thank you for sharing your feedback on recent stay at our hotel. We look forward to welcome you again.

4/10 Médiocre

Scott

Les points faibles : Confort de la chambre
Constant music in the room from club!
The hotel wasn’t to bad, the facilities were good, the only problem was there were 2 night clubs on the first floor and I stayed on the floor above it, so all you could hear was club music until 3am everyday. Spoke to reception and all they could say is we apologise for this.
Réponse de Amit Sandal le 2 mai 2018
Dear Mr Scott, We thank you for staying with us during your recent visit to this part of the world and taking time to share the feedback. Whilst we are happy to know that you enjoyed the services offered, we regret the fact that we fell short on the expectation. We understand the inconvenience you may have faced due to the noise. Rest assured corrective measure has been taken to reduce the noise and team members has also been given training to handle such situations. We are also hopeful that a stray incident like this would not dissuade you to stay again with us and we are hopeful to restore your confidence in our services.

8/10 Bien

Sajjad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Dubai April 2018 - Nihal Palace Hotel
Great location for our visit, with comfortable rooms. Breakfast also included in my package and was not too bad at all.The roof top pool was also nice and clean. I would use this hotel again
Réponse de Amit Sandal le 9 avr. 2018
Dear Mr Sajjad, Thank you for choosing to stay with us and sharing such an encouraging feedback. We will look into improving breakfast to delight you on your next visit. We look forward to welcome you soon.