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Bewertungen von Grand Sina Hotel

1 out of 5
Grand Sina Hotel
Al Sabakha Street, Deira, Dubai, Dubai

Bewertungen

5.4
4 von insgesamt 43 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
8 von insgesamt 43 Gästebewertungen haben eine Bewertung von 8 - Gut" "
13 von insgesamt 43 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 43 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
13 von insgesamt 43 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5.4/10

Sauberkeit

6.0/10

Personal & Service

5.2/10

Ausstattung

5.2/10

Zustand der Unterkunft

4.4/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

shahid

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Es war nicht hygienisch und nicht sauber Personal nicht freundlich
Aufenthalt von 3 Nächten im Januar 2024

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dreckig, schlechter Service und Kakerlaken
Service ist grauenhaft. Sie hatte meine Reservierung nicht, trotz Buchung über Hotels.com. Danach wollte die Rezeption meinen Reisepass behalten, was ich abgelehnt habe. Bis ich ihn wieder hatte, vergingen mehr als 45 Minuten... weil die Rezeption zu faul war direkt eine Kopie zu machen. Im Zimmer waren Kakerlaken. Maximal für eine Nacht zu empfehlen, wenn man es saubillig und dreckig mag...
Aufenthalt von 1 Nacht im Februar 2019
Antwort von NISHA am 22. März 2019
Dear Sir/Madam, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Kind Regards, Hotel Management.

6/10 – Okay

ANDREW, MIAMI SPRINGS

Geschäftlich gereist
It's the basics. I booked a deluxe at last minute flying into Dubai is not always easy to find a reasonably priced hotel near metro and Sabka station. I feel. The price was a but heavy but it was such a short stay in at 7pm out next morning 8am. Bed was comfy.. Had to. Ask for a towel. Toilet was clean. Needs some deep cleaning but water pressure was good. Aircond in my room was good and served it's purpose even as a 2 star. Only thing was only 1 person to help with the baggage and he was running errands. At 8am. I had to pay someone from bottom to help. Hotel personnel did not apologise for that. I survived but they should have 1 bell. Person to help. Since they are on the first floor.! Good. Stay
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Muhammad

Gut: Sauberkeit, Personal & Service und Ausstattung
Aufenthalt von 1 Nacht im November 2023

2/10 – Ungenügend

Assadullah

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
I don’t recommend anyone to book online like me this hotel because it’s totally terrible. And they puts in the site you can’t take refund just because they know nobody can stay to their hotel even 10 minutes.
Aufenthalt von 3 Nächten im November 2021

2/10 – Ungenügend

Vladimir

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2021

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2021

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Nothing to be liked loud and dirty just don’t go there unless you merchant
Aufenthalt von 7 Nächten im März 2021
Antwort von Nelson am 6. Apr. 2021
Dear Guest. Thank you for rating our services with regard to your stay at The Hotel. With deep concern, I have made a note of your experience and truly regret the inconveniences caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards. We look forward to welcoming you back to Hotel soon and to give us another opportunity to regain your trust in our services. With Kind regards, Grand Sina Hotel.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2018
Antwort von Nisha am 24. Jan. 2019
Dear Sir/Madam, Thank you for taking the time to share your comments about your recent stay with us. We do take pride in catering to our guests’ needs the best way we can. We hope we will have the pleasure of welcoming you back in the near future. Kind Regards, Hotel Management.

6/10 – Okay

Eric, Dubai

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
L'hotel est bien situé MAIS la chambre que nous avons eu était propre oui mais sans fenetre extérieur et sentait le renfermé au maximum Douche et lavabo associé à la meme pièce donc de l'eau partout
Aufenthalt von 1 Nacht im November 2018
Antwort von Nelson am 8. Sept. 2020
Dear Guest, Thank you for rating our services with regard to your stay at The Hotel. With deep concern, I have made a note of your experience and truly regret the inconveniences caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards. We look forward to welcoming you back to Hotel soon and to give us another opportunity to regain your trust in our services. With Kind regards, Grand Sina Hotel

2/10 – Ungenügend

Mohammad

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im Oktober 2018
Antwort von Nelson am 8. Sept. 2020
Dear Guest, Thank you for rating our services with regard to your stay at The Hotel. With deep concern, I have made a note of your experience and truly regret the inconveniences caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards. We look forward to welcoming you back to Hotel soon and to give us another opportunity to regain your trust in our services. With Kind regards, Grand Sina Hotel

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von TeamPHM am 30. Okt. 2018
We apologize for your poor experience and would like to make it unto you !

10/10 – Hervorragend

Hakim, Calgary Canada

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overall very satisfied staffs location and amenities
Aufenthalt von 3 Nächten im September 2018
Antwort von Nisha am 1. Okt. 2018
Dear Mr. Hakim, Thank you for taking the time to share your comments about your recent stay with us. We do take pride in catering to our guests’ needs the best way we can. We hope we will have the pleasure of welcoming you back in the near future. Kind Regards, Hotel Management.

6/10 – Okay

DAOUDA, SABLE SUR SARTHE

Correct par rapport au prix du séjour
Chambre pas disponible à mon arrivée cause attente 20mn mais Personnel sympas et accueillants
Aufenthalt von 5 Nächten im September 2018
Antwort von Nisha am 1. Okt. 2018
Dear Daouda, Thank you for taking the time to share your comments about your recent stay with us. We apologize for the inconvenience. We do take pride in catering to our guests’ needs the best way we can. We hope we will have the pleasure of welcoming you back in the near future. Kind Regards, Hotel Management.

6/10 – Okay

Ali

Gut: Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Needs improvements
The hotel used to be more comfortable. Now it needs to be more tidy.
Aufenthalt von 2 Nächten im Juli 2018
Antwort von Nisha am 11. Aug. 2018
Dear Mr. Ali, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Kind Regards, Hotel Management.

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Antwort von Nisha am 24. März 2018
Dear Guest, Thank you for taking the time to share your comments about your recent stay with us. We apologize for the inconvenience. We do take pride in catering to our guests’ needs the best way we can. We hope we will have the pleasure of welcoming you back in the near future. Kind Regards, Hotel Management.

4/10 – Schlecht

rajesh, middle east

Verbesserungswürdig: Personal & Service
Hotel is in a good location
Receptionist the way they call are speak looks like uneducated and not professional, very rude way of attending
Aufenthalt von 1 Nacht im Januar 2018
Antwort von Nisha am 7. Feb. 2018
Dear Rajesh, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Kind Regards, Hotel Management.

8/10 – Gut

Boutlelis

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Correct
A tout les niveaux c étais correct,juste qu il y avais trop de monde
Aufenthalt von 1 Nacht im Januar 2018
Antwort von Nisha am 31. Jan. 2018
Dear Boutlelis, Thank you for taking the time to share your comments about your recent stay with us. We apologize for the inconvenience. We do take pride in catering to our guests’ needs the best way we can. We hope we will have the pleasure of welcoming you back in the near future. Kind Regards, Hotel Management.

4/10 – Schlecht

g, manchester

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Toilet was smelly and dirty
It was not that good hotel need to be improved they was lot of hygiene issues my kids couldn’t use the toilet so we have to go out and use the toilet in public places
Aufenthalt von 6 Nächten im Dezember 2017
Antwort von Nisha am 31. Jan. 2018
Dear Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Kind Regards, Hotel Management.

6/10 – Okay

Dan

Gut: Komfort des Zimmers
Basic stay not far from the airport.
Bare minimum hotel, just enough for a basic stay. Sheets and towels are clean, and good hot water. In a very congested central location with no parking. And staff wasn't interested in telling us about parking garages, which cost almost as much as the hotel.
Aufenthalt von 3 Nächten im Dezember 2017
Antwort von kafeel Ahmed am 15. Dez. 2017
Dear Guest, Thank you for taking the time to share your comments about your recent stay with us. We apologize for the inconvenience, we already mentioned that parking is not available on site. We do take pride in catering to our guests’ needs the best way we can. We hope we will have the pleasure of welcoming you back in the near future. Kind Regards, Hotel Management.

2/10 – Ungenügend

Huseyin

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Sorumsuz temiz değil güvenilmez
Yerimizi ayırtmamıza rağmen ücretini ödememize rağmen uçağımız sabaha karşı vardı geç geldiğimiz için odaya başkasına verdiklerini söyleyerek saçma bir şey söylediler tavsiye etmem berbat.
Aufenthalt von 4 Nächten im September 2017
Antwort von kafeel Ahmed am 17. Okt. 2017
Dear Guest, Thank you for taking the time to share your comments about your recent stay with us. Your feedback is highly valued and we will certainly look into this and determine what we can do to enhancing our guests’ experience. We apologize for the inconvenience we shall address with the concern department but check-in time is 2 to 4 pm. Kind Regards, Hotel Management.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2017
Antwort von kafeel Ahmed am 30. Juli 2017
Dear Guest, Thank you for taking the time to share your comments about your recent stay with us. We do take pride in catering to our guests’ needs the best way we can. We hope to welcome you back soon in our hotel. Kind Regards, Hotel Management.

8/10 – Gut

Payam

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
My experience of Grand Sina Hotel
The hotel is in a good location, within a walking distance from Bani Yas metro station. There was a bus station, super market and fast food in the nearby (in Sabkha street). The hotel is near to the creek, where you can take a boat taxi for only 1 Dirham. There, you can go to the old souk of Dubai by boat! I enjoyed it. After arrival to Grand Sina hotel, I directed to a nearby building, named Down Town hotel which is a new brand of Grand Sina! They were very polite. The only negative point was the noise of air conditioner, which was an old one. There were some extra boxes in each floor, but I think it was a temporary condition! I should mention that at first it was a bit difficult to find the entry door of hotel, which is in a passage! Overally is was a good stay in Dubai...
Aufenthalt von 2 Nächten im Mai 2017
Antwort von kafeel Ahmed am 30. Juli 2017
Dear Guest, Thank you for taking the time to share your comments about your recent stay with us. We apologize for the inconvenience. We are glad you enjoyed your experience at the hotel. We do take pride in catering to our guests’ needs the best way we can. We hope we will have the pleasure of welcoming you back in the near future. Kind Regards, Hotel Management.

2/10 – Ungenügend

Khushal , Melbourne

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Don't go there.
This is not a good place to stay. The service is poor, the staff are not helpful and the toilets smell. There are many other good hotels in the area and if you can avoid staying there.
Antwort von Nelson am 8. Sept. 2020
Dear Guest, Thank you for rating our services with regard to your stay at The Hotel. With deep concern, I have made a note of your experience and truly regret the inconveniences caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards. We look forward to welcoming you back to Hotel soon and to give us another opportunity to regain your trust in our services. With Kind regards, Grand Sina Hotel

4/10 – Schlecht

Sissy, Italia

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
non si può definire hotel ma alloggio.
la struttura non è malvagia ma la pulizia scarseggia.....puzza di spezie e cibo in ogni luogo.... alla receptio personale parlante un inglese indianizzato incomprensibile. La colazione era compresa ma la sala ristoro sporca mal odorante e con pochissima scelta, meglio il mecdonald! in compenso a 2 passi dai souk, ma lontanissima da tutto il resto!
Antwort von Nelson am 8. Sept. 2020
Dear Guest, Thank you for rating our services with regard to your stay at The Hotel. With deep concern, I have made a note of your experience and truly regret the inconveniences caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards. We look forward to welcoming you back to Hotel soon and to give us another opportunity to regain your trust in our services. With Kind regards, Grand Sina Hotel

6/10 – Okay

AHMED

Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Calme
Hôtel clame; les équipes de la réception sont accueiler les chambres sont étroite. L'adminstration de l'hôtel, Ils ont promi pour m'annuler une réservation du 26/04 au 01/05, et finalement il n'ont pas fait.
Antwort von Nelson am 8. Sept. 2020
Dear Guest, Thank you for rating our services with regard to your stay at The Hotel. With deep concern, I have made a note of your experience and truly regret the inconveniences caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards. We look forward to welcoming you back to Hotel soon and to give us another opportunity to regain your trust in our services. With Kind regards, Grand Sina Hotel

6/10 – Okay

Tsegereda

Gut: Personal & Service
Antwort von Nelson am 8. Sept. 2020
Dear Guest, Thank you for rating our services with regard to your stay at The Hotel. With deep concern, I have made a note of your experience and truly regret the inconveniences caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards. We look forward to welcoming you back to Hotel soon and to give us another opportunity to regain your trust in our services. With Kind regards, Grand Sina Hotel

6/10 – Okay

Verifizierter Reisender

Can be used if hing else is not available around .
Staff was good but Rooms still require improvement.Still bugs were floating on the floor . In the same price better rooms are available in the area through the other hotel searching app . Airport taxi had to call the hotel for directions. Taxi left on the road as there is no front entrance for taking the luggage and had to hire from the roadside Porter to carry the luggage to hotel .
Antwort von Nelson am 8. Sept. 2020
Dear Guest, Thank you for rating our services with regard to your stay at The Hotel. With deep concern, I have made a note of your experience and truly regret the inconveniences caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards. We look forward to welcoming you back to Hotel soon and to give us another opportunity to regain your trust in our services. With Kind regards, Grand Sina Hotel

2/10 – Ungenügend

hayder

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Nelson am 8. Sept. 2020
Dear Guest, Thank you for rating our services with regard to your stay at The Hotel. With deep concern, I have made a note of your experience and truly regret the inconveniences caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards. We look forward to welcoming you back to Hotel soon and to give us another opportunity to regain your trust in our services. With Kind regards, Grand Sina Hotel

8/10 – Gut

Judit

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
One star hotel
For the first time, which room we had bedbugs in the bed, and then we got a new room at our request. The staff is very nice, gently cook. One star hotel, mostly trader guest from Africa. Free wifi. The Baniyas road metro station from the 400 meters. The Gold souk from the 200 meters.
Antwort von Nelson am 8. Sept. 2020
Dear Guest, Thank you for rating our services with regard to your stay at The Hotel. With deep concern, I have made a note of your experience and truly regret the inconveniences caused. I have addressed the same with my team to explore improvements and initiate necessary corrective measures to prevent such recurrences. May I humbly request you to please consider this experience as an aberration and not a representation of our standards. We look forward to welcoming you back to Hotel soon and to give us another opportunity to regain your trust in our services. With Kind regards, Grand Sina Hotel

8/10 – Gut

MAARET

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Trevligt hotell.
Trevligt hotell. Allt du behöver.
Antwort von General Manager am 28. Nov. 2016
Dear Guest Thanks for staying with us we work hard to make our guest happy and we hope in future you'll stay with us again.Thanks for letting us know

8/10 – Gut

alhadhuri

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
bon
Antwort von General Manager am 10. Nov. 2016
Dear Guest, Thanks for staying with us we work hard to make our guest happy and we hope in future you'll stay with us again.

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von General Manager am 29. Okt. 2016
Dear Guest, Thanks for staying with us we work hard to make our guest happy and we hope in future you'll stay with us again.

10/10 – Hervorragend

Ali, Dammam

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Central area close to a bus station, taxi and shop
It was nice. Mostly spent shopping and bargaining is good in the nearby shops.
Antwort von kafeel Ahmed am 8. Juli 2016
Dear Guest Thank you very much for the feed back. Thanks

10/10 – Hervorragend

ahmed

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von kafeel Ahmed am 8. Juli 2016
Dear Guest Thank you very much for the feed back. Thanks

10/10 – Hervorragend

Ali, Dammam

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great for the price
Very Nice Hotel. The rooms are comfortable and the staff are nice people.
Antwort von kafeel Ahmed am 8. Juli 2016
Dear Guest Thank you very much for the feed back. Thanks

6/10 – Okay

Smahan

Verbesserungswürdig: Personal & Service
Basic mais Correct
Pour un peu de repos en transit entre deux vols à Dubaï, hôtel basic mais correct pour le prix, essayer d'avoir une chambre qui ne donne pas sur la mosquée si vous voulez dormir plus longtemps.
Antwort von kafeel Ahmed am 8. Juli 2016
Dear Guest Thank you very much for the feed back, we will definitely try to improve. Thanks

2/10 – Ungenügend

Nangal, New Delhi

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Must avoid hotel
Bathroom was stinking, dark/insufficient light in room, corridors and entrance to room filled with cardboard boxes, telephone set without connection/broken wire, flies in restaurant offering buffet breakfast etc. Three guests booked in triple room were provided only one Glass in room, that too had to be collected personally by requesting at reception.
Antwort von kafeel am 8. Juli 2016
Dear Guest, we are extremely sorry for the inconvenience, we will definitely try to improve. Thanks

4/10 – Schlecht

Laurence

Verbesserungswürdig: Zustand der Unterkunft
Antwort von kafeel Ahmed am 8. Juli 2016
Dear Guest Thank you very much for the feed back, we will definitely try to improve. Thanks

6/10 – Okay

Hirut, Germany

Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Convenient place for shopping and reasonable price
Overall it was okey but due to construction work during the night I can't sleep in my room . Breakfast room was very crowded and can't get breakfast due to space
Antwort von kafeel Ahmed am 8. Juli 2016
Dear Guest Thank you very much for the feed back,we will definitely improve. Thanks

2/10 – Ungenügend

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Hotel staff very good but de hotel itself is way way below average would strongly discourage everyone do not book this hotel at any cost even if its free dont go there.
Antwort von kafeel am 13. März 2017
Dear Guest Thank you very much for the feed back, we will definitely improve. Thanks

6/10 – Okay

PANKAJ, NEW DELHI

Gut: Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Sweet and Calm
Hotel was an average stay, they need to focus on getting better & hygienic food and comfortable seating in their cafetaria
Antwort von kafeel Ahmed am 8. Juli 2016
Dear Guest Thank you very much for the feed back, we will definitely improve. Thanks

6/10 – Okay

Pawan, USA

Gut: Komfort des Zimmers
Reasonable hotel but tough location to access
Hotel was tough to get to for most of our tour operators picking us up from hotel. The service and room were satisfactory but access is a problem. Next time I will pick a different location in Dubai to stay as there are better choices. The included breakfast was not worth much and we skipped the breakfast.
Antwort von kafeel Ahmed am 8. Juli 2016
Dear Guest Thank you very much for the feed back. Thanks