Außenbereich

Bewertungen von Lapita, Dubai Parks and Resorts, Autograph Collection

4 out of 5

Bewertungen

8.8

Hervorragend

125 von insgesamt 199 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
41 von insgesamt 199 Gästebewertungen haben eine Bewertung von 8 - Gut" "
17 von insgesamt 199 Gästebewertungen haben eine Bewertung von 6 - Okay" "
9 von insgesamt 199 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
7 von insgesamt 199 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.2/10

Sauberkeit

8.8/10

Personal & Service

9.0/10

Ausstattung

9.0/10

Zustand der Unterkunft

8.8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Sabine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr tolle Anlage für Familien mit Kindern. Alle Parks gut erreichbar
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Hotel Management am 22. Jan. 2024
Dear Sabine,Thank you for taking the time to share your positive feedback about Lapita, Dubai Parks and Resorts on Hotels.com. We're delighted to hear that you found our facility to be very accommodating for families with children.It's fantastic to know that you found all the parks easily accessible, enhancing the overall convenience of your stay. We appreciate your kind words and hope to have the pleasure of welcoming you and your family back for another enjoyable experience in the future.If there are any specific features or services that stood out to you or any suggestions you'd like to share, feel free to let us know. Your feedback is valuable to us as we strive to provide the best possible experience for our guests.Warm regards,Hotel Management

10/10 – Hervorragend

Roman

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We‘ve had a unbelievable great time at Lapita. It was clean and Nuwan, Mathias & Malesha did such a great Job. Thanks so much!
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Hotel Management am 13. Nov. 2023
Dear Roman,Thank you for sharing your wonderful experience at Lapita Dubai Parks and Resorts on Expedia! We are thrilled to hear that you had an unbelievably great time during your stay.It's fantastic to know that you found our resort clean, and we appreciate your acknowledgment of our team's great job. Providing exceptional service is our priority, and we're delighted to hear that we made a positive impact on your visit.Your kind words mean a lot to us, and we look forward to the pleasure of welcoming you back to Lapita for another fantastic stay in the future.Thanks again for choosing Lapita Dubai Parks and Resorts!Best regards,Hotel Management

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Hotel Management am 13. Nov. 2023
Dear Valued Guest,Thank you for taking the time to provide a perfect 10/10 rating for your recent stay at Lapita Dubai Parks and Resorts on Expedia. We are delighted to see that you had a great experience with us.Your positive rating means a lot to us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. If you have any specific feedback or suggestions you'd like to share, we would be more than happy to hear from you.Once again, thank you for choosing Lapita Dubai Parks and Resorts.Best regards,Hotel Management

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 7 Nächten im Februar 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
nettes hotel mit nettem pool. nicht am strand,aber mit kindern fuer einige tage zu empfehlen. riverland parks sind inklusive. zwischen dubai und abu dhabi gelegen. somit auch fuer ausflug zum ferrariland und yas wasserpark sowie dubai city als startort geeignet.
Aufenthalt von 3 Nächten im Oktober 2017

10/10 – Hervorragend

Alberto

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Struttura molto accogliente e personale gentile e disponibile. l'accesso diretto ai parchi ha reso il soggiorno più facile e piacevole
Antwort von Hotel Management am 3. Mai 2024
Dear Alberto,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your stay at Lapita Dubai Parks and Resorts. Our team takes great pride in providing a warm and welcoming atmosphere, and it's wonderful to know that you found our staff to be friendly and helpful. We're also glad you appreciated the direct access to the parks, making your stay even more convenient and enjoyable. We hope to have the pleasure of welcoming you back again soon for another memorable stay!Warm regards,Hotel Management

10/10 – Hervorragend

Claudio

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Personale gentilissimo ed accesso diretto ai parchi
Aufenthalt von 3 Nächten im April 2024
Antwort von Hotel Management am 3. Mai 2024
Dear Claudio,Thank you for taking the time to share your rating.We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more.We are looking forward to welcoming you back to our hotel.Sincerely,Hotel Management

8/10 – Gut

Martin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von tarek am 4. Apr. 2024
Dear Mr Martin, Thank you for your glowing review following your recent stay at Lapita Dubai Parks and Resorts. We are thrilled to learn that you found our location beautiful, distinctive, and tranquil, providing you with a luxurious and private retreat away from the hustle and bustle of the city. At Lapita, we strive to create an atmosphere of serenity and relaxation for our guests, and we are delighted that this aspect of your stay resonated with you. Your kind words regarding the excellence of our resort are truly appreciated by all of us. We look forward to the pleasure of welcoming you back for another exceptional experience at Lapita Dubai Parks and Resorts in the near future. Warm regards, Hotel Managemen

10/10 – Hervorragend

Sheila

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Hotel is beautiful and very well maintained. Our second stay and just as enjoyable as our first stay. Staff are always cheerful and go out of there way to provide the best service.
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Hotel Management am 7. März 2024
Dear Sheila,Thank you for choosing to stay with us again at Lapita Dubai Parks and Resorts and for taking the time to share your wonderful review on Expedia.We are thrilled to hear that your second stay with us was just as enjoyable as the first. Your kind words regarding the beauty of our hotel and its well-maintained facilities mean a lot to us. Our team takes great pride in ensuring that our guests feel comfortable and well taken care of throughout their stay, and it's heartening to know that their efforts have contributed to your positive experience.We greatly appreciate your compliments regarding the cheerful attitude and exceptional service provided by our staff. Delivering outstanding service with a smile is at the core of what we do, and it brings us immense joy to know that our team's dedication to providing the best service possible has made a lasting impression on you.Thank you once again for your continued support and for choosing Lapita Dubai Parks and Resorts for your stay. We look forward to welcoming you back for another memorable experience in the future.Warm regards,Hotel Management

10/10 – Hervorragend

Jen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Management am 25. Jan. 2024
Dear Jen,Thank you so much for taking the time to give us a perfect 10/10 rating on Hotels.com. We are thrilled to hear that you had a wonderful experience at Lapita Dubai Parks and Resorts.Your positive rating is greatly appreciated, and we hope that your stay with us exceeded your expectations. If you ever have specific feedback or suggestions to share, we would love to hear more about your excellent experience.We truly value your support and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Best regards,Hotel Management

10/10 – Hervorragend

AHMED

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
شكر وتقدير
استقبال جميل من موظفي الاستقبال وشكر خاص للأخت مريم على حسن استقبالنا وتسجيل دخول سريع للفندق وتعريفنا على جميع الفعاليات واستقبال الاستفسارات بصدر رحب .
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hotel Management am 22. Jan. 2024
Dear Mr. Ahmed,Thank you for sharing your kind words and positive experience regarding your recent stay at Lapita, Dubai Parks and Resorts. We're thrilled to hear that you received a lovely reception from our dedicated reception staff, and we extend special thanks to Maryam for her warm welcome and efficient assistance.It's fantastic to know that your check-in process was quick and that you felt well-informed about all the events taking place during your stay. We appreciate your acknowledgment of our staff's welcoming demeanor and their willingness to assist with any inquiries.Your feedback is truly valuable, and we hope to have the pleasure of welcoming you back to Lapita for another enjoyable stay in the future. If there are any specific events or aspects you particularly enjoyed or any suggestions you'd like to share, please feel free to do so.Warm regards,Hotel Management

10/10 – Hervorragend

AHMED

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
شكر وتقدير
استقبال جميل من موظفي الاستقبال وشكر خاص للأخت مريم على حسن استقبالنا وتسجيل دخول سريع للفندق وتعريفنا على جميع الفعاليات واستقبال الاستفسارات بصدر رحب .
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Management am 22. Jan. 2024
Dear Mr. Ahmed,Thank you for sharing your kind words and positive experience regarding your recent stay at Lapita, Dubai Parks and Resorts. We're thrilled to hear that you received a lovely reception from our dedicated reception staff, and we extend special thanks to Maryam for her warm welcome and efficient assistance.It's fantastic to know that your check-in process was quick and that you felt well-informed about all the events taking place during your stay. We appreciate your acknowledgment of our staff's welcoming demeanor and their willingness to assist with any inquiries.Your feedback is truly valuable, and we hope to have the pleasure of welcoming you back to Lapita for another enjoyable stay in the future. If there are any specific events or aspects you particularly enjoyed or any suggestions you'd like to share, please feel free to do so.Warm regards,Hotel Management

8/10 – Gut

Rene

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super cool theme hotel. Hawaiian all the way. But the Music at the pool is quite loud. And it gets a bit and it gets a bit too much just going on repeat. Make sure you dont choose river view/lake view. It right across the amusement park and they are open until 21 EVERYDAY. So impossible to sit outside in the evenings. Also dont choose building 1 to 5 because you’ll never see the Sun there.
Aufenthalt von 8 Nächten im Dezember 2023
Antwort von Hotel Management am 22. Jan. 2024
Dear Rene,Thank you for sharing your feedback about your stay at Lapita, Dubai Parks and Resorts on Hotels.com. We're delighted to hear that you enjoyed the super cool Polynesian theme of our hotel.We appreciate your honest insights regarding the poolside music volume and repetitive nature. Your feedback is invaluable, and we will review this to ensure a more enjoyable experience for our guests.We apologize for any inconvenience regarding the noise from the amusement park and its impact on choosing a river view or lake view. We understand the importance of a serene environment, especially in the evenings, and we'll take this into consideration for future improvements.Regarding the building preferences, we appreciate your advice about avoiding buildings 1 to 5 for those who prefer sun exposure. Your input helps future guests make informed choices, and we'll look into providing clearer information during the booking process.Thank you for choosing Lapita, Dubai Parks and Resorts. We hope to have the opportunity to welcome you back and offer an even better experience in the future. If there's anything specific you enjoyed or any further suggestions, please feel free to share.Warm regards,Hotel Management

10/10 – Hervorragend

Master Edoris

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Séjour fantastique, personnelles très serviable, accueillant,chaleureux et souriant. L’emplacement impeccable et environnement très calme et paisible et des activités pour les enfants comme pour les adultes.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hotel Management am 22. Jan. 2024
Dear Master Edoris,Thank you for taking the time to share your fantastic experience at Lapita, Dubai Parks and Resorts on Hotels.com. We're thrilled to hear that you had a wonderful stay with us.It's heartwarming to know that our staff left a positive impression with their helpful, welcoming, warm, and smiling demeanor. We truly appreciate your kind words about our team.We're also delighted that you enjoyed the impeccable location and the calm, peaceful environment. It's great to hear that our range of activities catered to both children and adults, enhancing your overall experience.Thank you for choosing Lapita, Dubai Parks and Resorts. We look forward to the pleasure of welcoming you back for another fantastic stay. If there are any specific activities or aspects you particularly enjoyed, or if you have any suggestions, please feel free to share.Warm regards,Hotel Management

8/10 – Gut

Linda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to lego land, room size, variety of food at buffer restaurant
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Hotel Management am 22. Jan. 2024
Dear Linda,Thank you for sharing your positive feedback on Expedia regarding your recent stay at Lapita, Dubai Parks and Resorts. We're delighted to hear that you enjoyed your time with us.It's fantastic that our proximity to LEGOLAND park added convenience to your stay. We're pleased to know that you found the room size to be great, providing a comfortable and spacious accommodation experience.We appreciate your acknowledgment of the variety of food at our buffet restaurant. Offering a diverse culinary experience is important to us, and we're glad you enjoyed the selection.Thank you for choosing Lapita, Dubai Parks and Resorts. We hope to have the pleasure of welcoming you back for another enjoyable stay. If there are any specific features or aspects you particularly liked or any suggestions you'd like to share, please feel free to do so.Warm regards,Hotel Management

10/10 – Hervorragend

KEVIN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely theme around the hotel, clean & fresh. Lovely staff. Great facilities, but perfect after a busy day at the parks!
Aufenthalt von 2 Nächten im November 2023
Antwort von Hotel Management am 22. Jan. 2024
Dear Kevin,Thank you for taking the time to share your positive experience at Lapita, Dubai Parks and Resorts on Expedia. We're thrilled to hear your feedback and appreciate your kind words.It's wonderful to know that you found the Polynesian theme around the hotel to be lovely and that our clean and fresh atmosphere contributed to a pleasant stay. We're especially pleased that you had positive interactions with our lovely staff, as providing exceptional service is a top priority.We're delighted that you found our facilities to be great and perfect for unwinding after a busy day at the parks. Creating a relaxing and enjoyable environment for our guests is essential, and we're glad to hear that we met your expectations.Thank you for choosing Lapita, Dubai Parks and Resorts. We look forward to the opportunity to welcome you back for another delightful stay. If there are any specific facilities or aspects you particularly enjoyed, or if you have any suggestions, please feel free to share.Warm regards,Hotel Management

8/10 – Gut

Poonam Soni

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The food we struggled with. But maybe we are fussy as it was a 4 star. But there were only really 2 restaurants. a pool type lunch spot and a buffet. We were told we could use the Japanese restaurant at check in but when we tried to book there was no space and also it was not included in half board. for the kids on the half board lunch menu they only liked the fish fingers and there was only so many times they could eat the same meal (they ate this 5 times!) service there was very good, main meals were ok but even i got sick of the same dishes and desserts as there were not many options to choose from. the buffet in the evening was awful. but the chefs again helped and made us something custom. we only ate there once. breakfast was great. close to the theme parks which is why we stayed there and actually a really nice resort all in all aside from the food. in future i wouldn't do half board, i would only do breakfast and i would eat at Riverland village instead. very close to an outlet mall which was fab spa was ok very good price wise but a little concerning when myself and my daughter (9yrs old) went for a massage they didn't ask us to fill out any forms. but again you get what you pay for maybe? all in all we were happy we went and happy with the price with all theme parks included etc. really good service for the most part everyone tried their best
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Hotel Management am 13. Nov. 2023
Dear Poonam Soni,Thank you for taking the time to provide detailed feedback on your stay at Lapita Dubai Parks and Resorts. We genuinely appreciate your insights as they help us to continually improve our services.We regret to hear about the challenges you faced with the food options, and we apologize for any inconvenience caused. Your feedback regarding the limited restaurant choices and issues with the half-board options is duly noted. We understand the importance of diverse and appealing dining choices, and we will review our offerings to ensure a more satisfying experience for our guests.We're glad to hear that you found the service commendable and that the chefs went above and beyond to accommodate your preferences. Your kind words regarding the resort's proximity to theme parks, the overall ambiance, and the service are greatly appreciated.Your observations regarding the spa experience are also noted, and we will address the concerns raised to enhance the overall guest experience.We are grateful for your positive comments about the service, and we hope to have the opportunity to welcome you back in the future, ensuring a more delightful and varied culinary experience.Thank you for choosing Lapita Dubai Parks and Resorts.Best regards,Hotel Management

10/10 – Hervorragend

Craig

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Access to theme parks was great
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Hotel Management am 13. Nov. 2023
Dear Craig,Thank you for taking the time to leave a review on Expedia. We're thrilled to hear that you had a positive experience and that you found the access to the theme parks great.Ensuring convenient and enjoyable access to the theme parks is a priority for us, and we're delighted that it contributed positively to your stay. If there are any specific aspects you particularly enjoyed or if there's anything we can do to make your next visit even better, please feel free to let us know.We appreciate your feedback and look forward to welcoming you back to Lapita Dubai Parks and Resorts in the future.Best regards,Hotel Management

10/10 – Hervorragend

Ian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Hotel Management am 13. Nov. 2023
Dear Ian,Thank you for taking the time to provide a perfect 10/10 rating for your recent stay at Lapita Dubai Parks and Resorts on Expedia. We are delighted to see that you had a great experience with us.Your positive rating means a lot to us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. If you have any specific feedback or suggestions you'd like to share, we would be more than happy to hear from you.Once again, thank you for choosing Lapita Dubai Parks and Resorts.Best regards,Hotel Management

8/10 – Gut

Mukul

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hotel Management am 13. Nov. 2023
Dear Mukul,Thank you for taking the time to provide feedback and for giving us an 8/10 rating on Expedia. We appreciate your honesty and value your opinion.We are glad to see that you had a positive experience overall. If there are any specific areas where we can improve or if you have additional feedback you'd like to share, please feel free to let us know. Your insights are important to us as we continuously strive to enhance our guest experience.We hope to have the opportunity to welcome you back to Lapita Dubai Parks and Resorts in the future and provide you with an even better stay.Thank you for choosing Lapita Dubai Parks and Resorts.Best regards,Hotel Management

10/10 – Hervorragend

Aissata

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing place with beautiful decoration. The access to the attraction parks is really practical. We will definitely come back!
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hotel Management am 13. Nov. 2023
Dear Aissata,Thank you for sharing your wonderful experience on Expedia! We are thrilled to hear that you found Lapita Dubai Parks and Resorts to be an amazing place with beautiful decoration.We're pleased to know that the practical access to the attraction parks enhanced your stay. Making our guests' experiences convenient and enjoyable is a top priority for us.It's fantastic to hear that you plan on coming back. We look forward to welcoming you again and ensuring that your next stay is just as amazing as the first.Thank you for choosing Lapita Dubai Parks and Resorts!Best regards,Hotel Management

10/10 – Hervorragend

Abrar Hamed

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was amazing & the staff is so nice
Aufenthalt von 3 Nächten im August 2023
Antwort von Hotel Management am 13. Nov. 2023
Dear Abrar Hamed,Thank you for sharing your experience on Expedia! We are delighted to learn that you found Lapita Dubai Parks and Resorts to be amazing and that our staff made a positive impression on you.Ensuring our guests have a wonderful and memorable stay is our utmost priority, and we're thrilled that you had a positive experience with us. If you have any specific highlights or if there's anything in particular that stood out during your stay, we'd love to hear more.We appreciate your kind words, and we look forward to the pleasure of welcoming you back for another amazing stay in the future.Thank you for choosing Lapita Dubai Parks and Resorts!Best regards,Hotel Management

10/10 – Hervorragend

Cornelis, Rotterdam

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice room with all amenties you may need and very luxurious. The Bed was amazing as was the bathroom. In walking distance of Riverland and Legoland and Motiongate but you can also take the buggy.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hotel Management am 13. Nov. 2023
Dear Cornelis,Thank you for taking the time to share your feedback on Expedia! We are delighted to hear that you enjoyed your stay at Lapita Dubai Parks and Resorts.It's wonderful to know that you found your room to be very nice with all the amenities you needed, and we are thrilled that you appreciated the luxurious touch. We're especially pleased to hear that the bed and bathroom met your expectations.The proximity to Riverland, Legoland, and Motiongate is indeed a convenience we are proud to offer, and we're glad you found it convenient. The option to take the buggy provides an added convenience for our guests.We appreciate your positive comments, and we look forward to welcoming you back to Lapita Dubai Parks and Resorts for another enjoyable experience.Thank you for choosing us!Best regards,Hotel Management

8/10 – Gut

Hung

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A happy weekend
The first time to be here. We booked a night here for the water park and the firework. It was an amazing night here. Staff are helpful and friendly. Just the check in time is a bit long. The rest is excellent. A great place for kids.
Aufenthalt von 1 Nacht im September 2023
Antwort von Hotel Management am 13. Nov. 2023
Dear Hung,Thank you for choosing Lapita Dubai Parks and Resorts for your recent stay and for taking the time to share your experience on Expedia. We are delighted to hear that your first visit was amazing, especially with the focus on LEGOLAND Water Park.We appreciate your kind words about our helpful and friendly staff. Your feedback on the check-in time is duly noted, and we apologize for any inconvenience caused. We are continuously working to improve our processes to ensure a smoother experience for our guests.It's wonderful to know that you found Lapita to be an excellent place for kids. We strive to create a family-friendly environment, and it's rewarding to see that reflected in your experience.Thank you once again for your valuable feedback, and we look forward to welcoming you back for another memorable stay.Best regards,Hotel Management

4/10 – Schlecht

Rawia

Aufenthalt von 3 Nächten im Juli 2023
Antwort von Hotel Management am 7. Aug. 2023
Dear Valued Guest,Thank you for taking the time to provide your feedback regarding your recent stay at Lapita Dubai Parks and Resorts. We appreciate your input and value your opinion as it helps us improve our services.We're sorry to hear that your experience did not meet your expectations and that you rated your stay with us a 4 out of 10. We constantly strive to provide exceptional experiences for all of our guests, and we apologize for any shortcomings you encountered during your visit.We would love to learn more about your specific concerns and gather additional details about your stay so that we can address these issues and prevent similar situations in the future. If you are willing to share more information, please do not hesitate to contact us.Once again, thank you for choosing Lapita Dubai Parks and Resorts. We hope that you will consider giving us another opportunity to serve you better in the future.Best regards,Hotel Management

2/10 – Ungenügend

abdulla

Mit der Familie und kleinen Kindern gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
Upon arrival the receptionist didnt want to help us even though we were alone as she was saying she is busy now so we need to wait So we waited 30 min until we went to the room The room didnt have any amenities like no shampoo , no soap , no towels like really empty,and when we talked to them they said yeah becuase of corona which doesnt make any sense They told us that there is a golf car that will come every 10 mins inorder to transport from the room building to the other areas in the hotel but that was a lie , the weather is very hot and humid and the car actually comes every hour if u r lucky and if we start walking and we find a golf car to pick us they dont stop for us becuase we walked and didnt wait It was really disappointment they didnt care, we complained and the manager tried to help by giving free lunch or dinner but really not worth it. Am not comming here again
Antwort von Hotel Management am 1. Juni 2023
Dear Abdulla We sincerely apologize for the inconvenience you experienced during your stay. We understand your frustration with the receptionist's unavailability and the lack of amenities in your room. The explanation given regarding the limited amenities due to COVID-19 may not have been satisfactory, and we apologize for any confusion caused.We also apologize for the miscommunication regarding the frequency of the golf car service. We understand the discomfort you faced in the hot and humid weather. Your feedback regarding the golf car service will be addressed with the relevant departments for necessary action. Thank you once again for choosing Lapita Dubai Parks and Resorts. We hope to have the opportunity to welcome you back in the future, your satisfaction is of utmost importance to us, and we will take your comments into serious consideration as we continue to improve our offerings. Sincerely,Hotel Management

10/10 – Hervorragend

Mubarak

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
clean hotel . recommended if you visit with family. They have many activities for kids.
Aufenthalt von 4 Nächten im Februar 2023
Antwort von Hotel Management am 6. März 2023
Dear Valued Guest,Thank you for taking the time to share your kind comments, it was truly glad to host you and your family at our resort.Looking forward to welcome you back.Sincerely, Hotel Management

10/10 – Hervorragend

Priya

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice, clean rooms (just a little dust in the corners). Very tasty food, lots of different options, even for vegetarians (high risk of over-eating!!). The staff were extremely friendly and nice, nearly all of them paying extra attention to our son! I cannot praise them enough, they all deserve a raise! Good location with walking distance to the different parks (although a buggy was provided to the park entrance area Riverland). Far from city (~1 h) and beach (30 mins) but free shuttle service is provided once a day. We only went to the beach once, just because. Didn't feel the need to go there with lovely pools and games at the resort and Legoland etc next door! A kids pool, family pool and a "lazy river", badminton, volleyball, football, table tennis and a giant Snakes and Ladders game available on site, all of which we enjoyed. I recommend this resort for a family with kids, especially if you have already done the standard City tourist sights or not interested in them. Hope we meet again, Lapita!
Aufenthalt von 7 Nächten im Februar 2023
Antwort von Hotel Management am 26. Feb. 2023
Dear Valued Guest,Thank you for taking the time to share your kind comments.I’m so glad to hear that our team were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer.Thank you again for taking the time to share your feedback with us – it’s always appreciated.Sincerely, Hotel Management

10/10 – Hervorragend

Bruno

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice chap at reception
All amazing
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Hotel Management am 26. Feb. 2023
Dear Valued Guest,Thank you for your 10/10 review rating! We will be sure to share your review with the rest of our team.We look forward to serve you again.Sincerely,Hotel Management

8/10 – Gut

Mariam

Aufenthalt von 2 Nächten im Dezember 2022

10/10 – Hervorragend

Sleiman, Beirut

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing staff!

10/10 – Hervorragend

Fatma

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay but park access rules were not
Overall my experience was great . The restaurant Hiki was great and very underrated I wish it was showcased more. my issues were with the park access rules , I’ve stayed before and was granted multiple access to the parks during each day but this stay I was only allowed one entry which means if I enter one park and leave to go back to the hotel I can’t access it again. Which is a shame I have an infant with me and we booked 2 night stay to go back and forth during the day to the hotel room to get changed or rest a bit. The one entry was just like if you are spending the day at the park and not a hotel stay. The whole point was to go to the park multiple times a day . Also they limit which park you can go to ! So if you enter legoland day 1 you can enter motion gate until the next day! If you have multiple age groups with you this is a negative! The teens want motion gate and the young children want Legoland . Also legoland closes at 6 so if you want to enter Bollywood or motion gate after that you can’t do that. Because you only get one park entry and one time only. So if you are booking the hotel stay so you can have multiple entry to the parks don’t do it just come spend the day in the park because you won’t be able to come and go as you please.
Aufenthalt von 2 Nächten im Dezember 2022

10/10 – Hervorragend

Hendryx

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing! Excellent service, very close to the theme parks and plenty of things to do at the hotel too!
Aufenthalt von 5 Nächten im November 2022

10/10 – Hervorragend

Iodele Tamara

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a great hotel. Family oriented. Excellent customer service and cleanliness. Theme parks for the entire family to enjoy. The only issue is that it is far from the city so you spend money on taxi transportation to and from the city especially if you want to enjoy evening activities in the city
Aufenthalt von 5 Nächten im November 2022

4/10 – Schlecht

Meinir

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Laputa has declined significantly over the last year. The simplest request like ordering drinks or vacating the room are met with absolute incompetent. Range and quality of food has also reduced.
Aufenthalt von 8 Nächten im Oktober 2022

10/10 – Hervorragend

Gareth

Aufenthalt von 3 Nächten im Oktober 2022

6/10 – Okay

Bader

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2022

2/10 – Ungenügend

Mohammed

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2022

8/10 – Gut

Alaa, Dubai

Aufenthalt von 2 Nächten im September 2022

10/10 – Hervorragend

Javed

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful tropical landscaped grounds. Within walking distance of the theme parks and Riverland. Can also walk to the Outlet Village nearby.
Aufenthalt von 1 Nacht im August 2022
Antwort von Front Office Team am 11. Sept. 2022
Thank you

10/10 – Hervorragend

Sheila

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We had an amazing stay in Lapita, the
Aufenthalt von 1 Nacht im Juli 2022

10/10 – Hervorragend

Kwong hwee

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place was really a nice place for theme parks riders. The hotel staffs were very friendly. Meet with Surjeev, success and Samy. They will all nice people around. Hotel offer free park accesss and buffet end at 11am. Nice for people who wake up late. There is a pool resturant that offer nice food too. A must to stay if you will to come to motion gate, legoland or Bollywood theme park
Aufenthalt von 2 Nächten im Juni 2022

10/10 – Hervorragend

Yousef

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Good for them parks
Good for families Far locations Excellent for kids
Aufenthalt von 3 Nächten im Mai 2022

10/10 – Hervorragend

Camilla Ajslev

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im April 2022

6/10 – Okay

Samit

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location to access the dubai parks and resorts. Easy access to Legoland and the water park. Things they could improve on include the opening hours for the children’s pool, avoid wrapping every pool towel in plastic this is a waste is plastic and is a useless measure. The gym is a good size but most of the equipment is tagged as out of order. The breakfast set up is chaotic and doesn’t need the Smurf time of the excessively loud music that accompanies the Smurf.
Aufenthalt von 3 Nächten im April 2022

10/10 – Hervorragend

Ali

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We have loved our one week experience at this lovely hotel, a real credit to the management.all staff at the hotel, reception, restaurant, swimming pools , baggy cars to transport you and your luggage anywhere at anytime, they were wonderful in every possible way, I have no hesitation in recommending this hotel to any visitors to Dubai.
Aufenthalt von 7 Nächten im April 2022

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2022

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Family Fun!
Stayed for five nights and could easily had stayed for longer; lots to do! Staff were friendly and welcoming. Grounds lovely and quiet. Room was very spacious and clean. The mattress wasn’t very comfortable. The cot provided wasn’t great either. You could feel the metal bars through the flimsy mattress. Attempted to pad it with towels. The small bed then provided had a mattress that needs to be thrown away. The springs had gone, dipped in the middle. We were on the ground floor and the patio doors did not lock properly. We had breakfast included. Lots of choice, good quality and friendly staff. Swimming pools good too. Family pool nice and shallow, ideal for little ones. The lazy river was an added bonus. Lots to do at the location. Accommodation included access to Legoland, Legoland Water Park, Bollywood and Motiongate. You could go to each park on each day; lots to do! Not an ideal base if you are wanted to see the rest of Dubai but we knew this and happy with our choice for our young family. If it wasn’t for the mattresses and doors, this accommodation would have been close to 10/10. We’ll definitely have Lapita on our shortlist when we return to the UAE.
Aufenthalt von 4 Nächten im April 2022

10/10 – Hervorragend

Afrah Al

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
fantastic resort! enjoyed our stay alot
Aufenthalt von 3 Nächten im März 2022
Antwort von Hotel Management am 29. März 2022
Aloha Afrah, Warm greetings from Lapita Dubai Parks and Resorts, Autograph Collection Hotels! It is a pleasure to read your review and learn that you had a faultless stay with us! Thank you for sharing your kind comments on Expedia and for your recommendations! We look forward to welcoming you back to Lapita! Kind regards, Hotel Management

4/10 – Schlecht

Natalie

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
A real disappointment. - Our reservation could not be found on check in - The special touches we were promised were not available (a balloon or similar to celebrate our daughters birthday) - It took hours to get the roll away bed we had requested - The staff we poorly trained and not empowered to do anything - Generally poorly organised with no real care for guests.
Aufenthalt von 1 Nacht im Februar 2022
Antwort von Hotel Management am 5. März 2022
Dear Natalie, Thank you for providing your honest feedback following your recent stay at Lapita, Dubai Parks and Resorts, Autograph Collection. Providing the highest level of hospitality and service for all our guests is our number one priority, and we deeply regret and sincerely apologize for the experience you had, and for our uncharacteristic lapses in service in the arrangement for your celebrations, as well as in attending to your requests. We understand your frustration, particularly on a special occasion, and we are truly sorry for this. Rest assured, we have shared your feedback with the appropriate hotel teams to have these issues addressed, and to ensure they do not reoccur. We are constantly reviewing our service to ensure we give our guests the best, and your detailed feedback is greatly valued. Thank you once again, and we hope to have the opportunity to provide you with a better experience. Sincerely, Hotel Management