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Bewertungen von Pullman Dubai Creek City Centre Residences

Pullman Dubai Creek City Centre Residences
Deira City Centre Baniyas Road, PO Box 61871, Dubai

Bewertungen

9.2

Wunderbar

155 von insgesamt 230 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
63 von insgesamt 230 Gästebewertungen haben eine Bewertung von 8 - Gut" "
6 von insgesamt 230 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 230 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 230 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.4/10

Sauberkeit

9.4/10

Personal & Service

8.6/10

Ausstattung

9.2/10

Zustand der Unterkunft

8.8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Marina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im März 2024
Antwort von Asheni am 23. Apr. 2024
Dear Ms. Marina,Thank you very much for sharing this great review of your recent stay at the Pullman Dubai Creek City Centre. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' played a key role in your overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them.Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind Regads,Asheni WelivitiyaGuest Experience

10/10 – Hervorragend

Anastasia

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pullman Dubai Residences ist eine ganz tolle Unterkunft am Creek. Direkt vom Hotel aus, kann man in der Mall alles mögliche einkaufen. Unser Appartement war sehr gut. Es fehlt an nichts. Täglich wird das Zimmer gereinigt. Das Frühstücksbuffet ist ebenfalls ausgezeichnet und vielfältig. Das Personal ist fleißig und sehr aufmerksam. Wir können die Unterkunft wärmstens empfehlen und kommen auf jeden Fall wieder.
Aufenthalt von 10 Nächten im März 2024
Antwort von Asheni am 23. Apr. 2024
Dear Ms. Anastasia,Thank you for choosing Pullman Dubai Creek City Centre Residences and for taking the time to share your experience with us. We are delighted to hear that you had a great stay and that you found our location on the creek to be convenient.It's fantastic to know that you enjoyed the shopping opportunities in Deira City Centre mall directly from the hotel. We are pleased that your apartment met your expectations and that you found it to be well-equipped and cleaned to your satisfaction.We are thrilled that you enjoyed the breakfast buffet, and we appreciate your kind words about our hardworking and attentive staff. Providing excellent service and a memorable experience for our guests is our top priority, and we are delighted that our team's efforts made your stay even more enjoyable.Thank you for highly recommending Pullman Dubai Creek City Centre Residences. We look forward to welcoming you back for another great stay in the futureKind Regards,Asheni WelivitiyaGuest Experience

8/10 – Gut

Madjid

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im November 2019
Antwort von John Elrod Ricalde am 24. Nov. 2019
Dear Mr. Madjid, We greatly appreciate the time and effort you spent to share your feedback following your recent stay at Pullman Dubai Creek City Centre. We are glad that overall you enjoyed the experience and are grateful for your highlights regarding our prime location being attached to one of the best malls in Dubai, City Centre Deira Mall. We aim to always have a seamless guest journey and I'm glad to learn that you were taken good care by our passionate “Heartists” efficiently and professionally. Please rest assured that all your kind comments will be shared with our team. We hope your next visit to Pullman Dubai Creek City Centre will be as pleasant as the previous one. Kind Regards, John Elrod Ricalde Guest Experience Manager

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolle, zentral gelegene Unterkunft. Ein frühes check in war möglich. Überaus nettes Personal. Leckeres Frühstück, einfach toll!
Aufenthalt von 4 Nächten im April 2019
Antwort von John Elrode Ricalde-Guest Experience Manager am 16. Apr. 2019
Dear Valued Guest, Thank you for taking time to rate us. Your feedback is very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. It was a pleasure to have you with us and we look forward to welcoming you again at the Pullman Dubai Creek City Centre. Kind Regards, John Elrode Ricalde Guest Experience Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Die Aufenthalt ist sehr gut gegangen, speziel an der Reception
Aufenthalt von 14 Nächten im Dezember 2018
Antwort von John Elrod am 5. Jan. 2019
Dear Valued Guest, Thank you for taking the time to share your experience to us following your stay at Pullman Dubai Creek City Centre Residences. Your feedback is very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. It was a pleasure to have you with us and we look forward to welcoming you again at our hotel. Kind Regards, John Elrod Ricalde Guest Experience Manager

10/10 – Hervorragend

Campo, Goldach

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wir hatten eine super Aufenthalt. Bin mit meine Familie (Frau und 3 Kind) ich ein Appartament gewesen. Service war Top, Zimmer sehr sauber und das Zmorgen Buffet war sehr gut. Gerne wieder einmal..
Aufenthalt von 6 Nächten im Oktober 2018
Antwort von Pullman Creek City Centre am 23. Okt. 2018
Dear M. Campo, Thank you for your great comment following your stay in Pullman Dubai Creek City Centre Hotel. We aim to provide outstanding service to all our guests and we it is gratifying to hear that we succeeded. I will make sure to share your nice review with all our staff. We look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager

8/10 – Gut

Dubaifan, Schweiz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wir hatten ein Appartement mit 2 getrennten Schlafzimmern und zwei Badezimmer. Küche mit gratis Nespresso Kaffekapseln und Mineralwasser. Ausgezeichnetes Frühstücksbuffet mit warmen Gerichten und alles was dazu gehört. Genial! Das Hotelpersonal sehr freundlich, höflich und immer hilfsbereit. Wir empfehlen das Hotel gerne weiter und würden sofort wieder kommen
Aufenthalt von 6 Nächten im Oktober 2018
Antwort von Pullman Creek City Centre am 10. Okt. 2018
Dear Valued Guest, Thank you for your great comment following your stay in Pullman Dubai Creek City Centre Hotel. We aim to provide outstanding service to all our guests and we it is gratifying to hear that we succeeded. I will make sure to share your nice review with all our staff. We look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager

10/10 – Hervorragend

Sonja

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2018
Antwort von Pullman Creek City Centre am 12. Feb. 2018
Dear Ms. Sonja, Thank you for your review. We are pleased to know you have enjoyed your stay with us. We look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager

10/10 – Hervorragend

Marc

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2017
Dear Mr. Marc, Thank you for your review. We are pleased to know you have enjoyed your stay with us. We look forward to welcoming you back soon. Kind Regards, Regina Nathan Assistant Guest Experience Manager.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Ismail

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have stay 1 room with 2 rooms it was great and clean. Beds should be more comfortable.
Aufenthalt von 4 Nächten im April 2024
Antwort von Asheni am 23. Apr. 2024
Dear Mr. Ismail,Thank you for choosing to stay at Pullman Dubai Creek City Centre Residences. We are pleased to hear that you found your stay to be great and that you appreciated the cleanliness of our property.We appreciate your feedback regarding the beds. Providing our guests with a comfortable stay is important to us, and we will take your comments into consideration as we strive to improve our accommodations.We hope to welcome you back to Pullman Dubai Creek City Centre Residences for another great stay in the future.Kind Regards,Asheni WelivitiyaGuest Experience

10/10 – Hervorragend

Payal

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very spacious hotel apartments. Staff was very friendly. Access to the connected shopping mall was fantastic.
Aufenthalt von 7 Nächten im März 2024
Antwort von Asheni am 23. Apr. 2024
Dear M. Payal,Thank you for your positive feedback about your stay at Pullman Dubai Creek City Centre Residences. We are delighted to hear that you found our hotel apartments to be very spacious. Providing comfortable and spacious accommodations is one of our top priorities, and we are pleased that we met your expectations in this regard.We are also glad to hear that you found our staff to be very friendly. Our team strives to provide exceptional service to all our guests, and we are thrilled that their efforts were appreciated during your stay.It's great to know that you enjoyed the fantastic access to the connected shopping mall. We aim to provide our guests with convenience and accessibility, and we are pleased that you found this aspect of your stay enjoyable.We hope to welcome you back to Pullman Dubai Creek City Centre Residences in the future for another enjoyable stay.Kind Regards,Asheni WelivitiyaGuest Experience

10/10 – Hervorragend

Sarfarazali

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the staff are warm and very responsive. Special thank you for Front Desk - Shiv & Trupti for the best service and support. Yasser, Kevin along with housekeeping team Akila and Aananda who made my stay amazing.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Asheni am 29. Feb. 2024
Dear Mr. Ali,Thank you for sharing your feedback about your recent stay at Pullman Dubai Creek City Centre Hotel. We are thrilled to hear that you had such a positive experience with us.We are delighted to hear that you found our staff to be warm and very responsive. Providing exceptional service is our top priority, and we are glad that our team's efforts made your stay enjoyable.We are also pleased to hear that Shiv and Trupti from the Front Desk provided you with the best service and support. We will be sure to pass on your thanks to them for their outstanding service.Additionally, we are happy to hear that Yasser, Kevin, Akila, and Aananda from the housekeeping team made your stay amazing. We will be sure to pass on your compliments to them for their efforts in ensuring your stay was comfortable and enjoyable.Thank you once again for choosing Pullman Dubai Creek City Centre Hotel. We look forward to welcoming you back for another wonderful stay in the future.Warm regards,Asheni WelivitiyaGuest Experience

8/10 – Gut

Mariah

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Asheni am 9. Feb. 2024
Dear M. Mariah,Thank you very much for sharing this great review of your recent stay at the Pullman Dubai Creek City Centre. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' played a key role in your overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them.Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Kind Regards,Asheni WelivitiyaGuest Experience

8/10 – Gut

Faraz

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Asheni am 31. Jan. 2024
Dear Mr. Faraz,We would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre, and are delighted to read that we were able to deliver a great experience. We appreciate your feedback and look forward to welcoming you again in the future.Best regards,Asheni WelivitiyaGuest Experience

10/10 – Hervorragend

Muhammad furqan

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Asheni am 29. Dez. 2023
Dear Mr. Muhammad,Thank you for taking the time to provide us with a perfect 10/10 rating! We are thrilled to learn that you had an outstanding experience during your stay at Pullman Dubai Creek City Centre.Your feedback is truly appreciated, and it motivates us to maintain the highest standards of service.Looking forward to welcoming you back for another exceptional experience at Pullman Dubai Creek City Centre!Warm regards,Asheni WelivitiyaGuest Experience

8/10 – Gut

Nour

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is in top of a mall. Great way to shop and return.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Asheni am 21. Dez. 2023
Dear M. Nour,Thank you for your positive feedback! We're thrilled you enjoyed our convenient location on top of the mall. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay.Warm regards,Asheni WelivitiyaAssistant Guest Experience Manager

10/10 – Hervorragend

Jasmeet

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My stay at Pullman was beyond exceptional. The place is close to the airport, has easily accessible transportation service and is right next to the shopping complex so you don't need to go far away for any of your needs. Rooms were well maintained and regulary cleaned. The place has a good range of breakfast options. I would definitely stay here on my next trip.
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Asheni am 21. Dez. 2023
Dear M. Jasmeet,We're delighted to hear that your stay at Pullman was beyond exceptional! It's wonderful that you found our location close to the airport, easily accessible transportation, and proximity to the shopping complex convenient. We're pleased that you enjoyed our well-maintained rooms, regular cleaning service, and the diverse breakfast options.Thank you for your positive feedback, and we look forward to hosting you again on your next trip.Warm regards,Asheni WelivitiyaAssistant Guest Experience Manager

8/10 – Gut

Annette

Aufenthalt von 1 Nacht im November 2023
Antwort von Juan am 11. Dez. 2023
Dear Valued Guest,Our sincere thanks go out to you for taking the time to share your experiences with us after staying at Pullman Dubai Deira City Centre. The feedback you provide is very valuable to us and encourages our hardworking team who genuinely cares about making our guests comfortable.Having you with us was a pleasure, and we look forward to welcoming you back in the future.Kind Regards,Juan BaltazarGuest Experience

2/10 – Ungenügend

Kimberley

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
When I arrived at the hotel I had to wait 30 minutes before being checked in. We were told to wait on the sofas at the front door by the security guard. 30 minutes later a member of staff came to check us in. I’ve never experienced this kind of service in any other hotel. I booked 2 rooms as we were travelling in a party. We were given rooms on Floor 6 and floor 9. I do not recommend this hotel if you are travelling in a party. I asked the person checking us in if we could be on the same floor he said no not possible. Really unhelpful and couldn’t care less. Then last of all this hotel charged me 350 AED more than my booking confirmation. I asked to speak to the manager about this they didn’t care even after showing them my booking and the amount confirmed on my booking. Do not book this hotel inless you want to be charged what ever the hotel decide at the point you check in. Really unhelpful staff and the worst service I’ve experienced in Dubai from any hotel I’ve stopped at.
Antwort von Juan am 3. Okt. 2023
Dear Ms. Carpenter,I want to personally address the issues you encountered during your recent stay at Pullman Residences. I deeply regret the inconveniences you experienced, including the delay during check-in, room allocation, and billing discrepancy.Please accept our sincere apologies for these shortcomings. Your feedback is invaluable, and we are taking immediate steps to rectify the situation. We are enhancing our check-in processes and reviewing our policies to provide more flexibility with room assignments. Additionally, we are investigating the billing error to prevent such incidents in the future.We truly appreciate your understanding and patience. Your satisfaction is our utmost priority, and we hope you might consider giving us another chance to provide you with the service you deserve.Kind regards,Juan BaltazarGuest Experience

10/10 – Hervorragend

john

Aufenthalt von 7 Nächten im August 2023
Antwort von Juan am 6. Sept. 2023
Dear Mr. John,Our sincere thanks go out to you for taking the time to share your experiences with us after staying at Pullman Dubai Deira City Centre. The feedback you provide is very valuable to us and encourages our hardworking team who genuinely cares about making our guests comfortable.Having you with us was a pleasure, and we look forward to welcoming you back in the future.Kind Regards,Juan BaltazarGuest Experience

10/10 – Hervorragend

Maaziar

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Mai 2023
Antwort von Juan am 20. Juni 2023
Dear Mr. Maaziar,Our sincere thanks go out to you for taking the time to share your experiences with us after staying at Pullman Dubai Deira City Centre. The feedback you provide is very valuable to us and encourages our hardworking team who genuinely cares about making our guests comfortable.Having you with us was a pleasure, and we look forward to welcoming you back in the future.Kind Regards,Juan BaltazarGuest Experience

8/10 – Gut

Faraz

Aufenthalt von 2 Nächten im März 2023
Antwort von Juan am 17. März 2023
Dear Mr. Faraz,Our sincere thanks go out to you for taking the time to share your experiences with us after staying at Pullman Dubai Deira City Centre. The feedback you provide is very valuable to us and encourages our hardworking team who genuinely cares about making our guests comfortable.Having you with us was a pleasure, and we look forward to welcoming you back in the future.Kind Regards,Juan BaltazarGuest Experience

4/10 – Schlecht

Olga

Aufenthalt von 1 Nacht im Februar 2023
Antwort von Juan am 24. Feb. 2023
Dear Olga,Thank you for taking the time to respond to our survey regarding your stay at the Pullman Dubai Creek City Centre Residences. From your rating, I can tell that you encountered some issues during your stay. We'd appreciate it if you could elaborate more, so we can address the issues and ensure your next stay with us goes smoothly. Your concerns are appreciated, and we hope we will have the opportunity to serve you better in the future.Kind Regards,Juan BaltazarGuest Experience

10/10 – Hervorragend

Justin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
Aufenthalt von 3 Nächten im Februar 2023
Antwort von Juan am 24. Feb. 2023
Dear Justin,Our sincere thanks go out to you for taking the time to share your experiences with us after staying at Pullman Dubai Deira City Centre Residences. The feedback you provide is very valuable to us and encourages our hardworking team who genuinely cares about making our guests comfortable.Having you with us was a pleasure, and we look forward to welcoming you back in the future.Kind Regards,Juan BaltazarGuest Experience

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice persons who would like to have normal kitchen and feel like home. Definitely will come back.
Aufenthalt von 2 Nächten im November 2022
Antwort von Juan am 21. Nov. 2022
Dear Valued Guest,We wanted to acknowledge your thoughtful review following your recent stay at Pullman Dubai Deira City Centre. We agree that it is all about that personal and attentive service that you found to be the case overall. We look forward to your next visit with us.Kind Regards,Juan BaltazarGuest Experience

10/10 – Hervorragend

Shauqat

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We checked into the Pullman Residences for 2 nights, in a 2 bedroom apartment Arriving on a morning flight we got to the residences at 8am, we were told that our room was available but would not be ready till 3pm on the same day, unless we wanted to pay extra The check in lady was kind and spoke to her manager who advised we could have the room for 10am without an additional charge, this was a welcome change of heart and something we were thankful for and appreciated The apartment was very clean and a decent a size, the master bedroom had a queen-size bed with its own ensuite bathroom The second bedroom had 2 twin beds (both beds bigger than a UK single bed) and its own ensuite bathroom as well. The dining room consisted of a fairly large sofa, a dining table and had a huge 50inch plus TV, the only downside being there were very few English channels available. The kitchen was of a decent size it had all the appliances necessary inc, microwave, oven, dishwasher, washing machine and even an espresso machine. Cutlery and utensils were also provided. Every day 4 bottles (1 litre) of mineral water were provided free of charge. Breakfast was provided in Pullman Hotel which is adjoining to the residence, and approx 10 minutes from the residence via 2 lifts and a set of stairs. Hot food for breakfast was limited but tasty and they had a live egg cooking station, plenty of pastries were provided. Overall highly recommended for families, due to mall and metro access
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Juan am 11. Nov. 2022
Dear Mr. Shauqat,Dear Valued Guest,We are grateful for your kind review following your stay at Pullman Dubai Deira City Centre Residences. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit.Kind Regards,Juan BaltazarGuest Experience

10/10 – Hervorragend

Abdulaziz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Calm and cool
Aufenthalt von 4 Nächten im Juni 2022
Antwort von Juan am 13. Juli 2022
Dear Valued Guest, Thank you for your fantastic review following your recent stay at Pullman Dubai Creek City Centre. We aim to always have a seamless guest journey and I'm glad to learn that you were taken good care by our passionate ‘Heartists’ efficiently and professionally. We would be more than happy to welcome you back again very soon. Juan Baltazar Guest Experience Supervisor

10/10 – Hervorragend

Gustavo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect for a stopover; connected to Deira City Center Mall and to the metro. Close to airport. Excellent apartment and great staff. Thank you. Will stay here again.
Aufenthalt von 4 Nächten im Juni 2022
Antwort von Regina Nathan am 22. Juni 2022
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Regina Nathan Guest Experience Manager

10/10 – Hervorragend

Fiona

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely apartments, excellent for a transit from airport, clean with fab pool area, only issue we had was time it took for food to be delivered after order, around 1.5 hours
Aufenthalt von 1 Nacht im April 2022
Antwort von Regina Nathan am 1. Juni 2022
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Dubai Creek City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Regina Nathan Guest Experience Manager

10/10 – Hervorragend

Ehab

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2022
Antwort von Rohit am 5. März 2022
Dear Valued Guest, Firstly, we would like to thank you for your wonderful review following your stay at Pullman Dubai City Centre. It is only with your feedback that we are able to create exceptional memories for our guests. Our aim is to offer a consistent product and service to each and every one of our guests and we are delighted to read that you enjoying the stay with us , Looking forward to another visit. Kind Regards, Rohit Kumar Guest Experience Manager

6/10 – Okay

Ayesha

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung
Efficient, check in. Rooms had decent appliances and the house keeping staff were friendly and fast. Location is excellent for mall and airport. However the bedroom felt musty and dark rather than fresh and clean. Space felt cramped in the bedroom and in the living room due to bulky lamps, chairs and tables. Breakfast was fine. Waiters were helpful and cheerful. Check out was shambolic. No taxi was arranged for the airport for the requested time. The hotel had no other arrangements with any taxi company other than local taxi service via the app. Hotel’s own larger taxi was unavailable. We requested a porter to help with our luggage then gave up waiting and lugged 4 suitcases down ourselves. Lots of excuses about holidays causing delays, flooded roads and tired drivers. We hadn’t experienced any of these during our stay so were not sure what the staff were referring to. The explanations just made us feel stressed pre-flight rather than looked after as we were getting late. Travelling abroad with family is stressful enough nowadays without hotel staff providing guests with a lengthy list of reasons why they can’t do something.
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von Regina Nathan am 25. Jan. 2022
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Pullman Dubai Creek City Centre Residences. We lament that your experience did not meet your expectations; our sincerest apologies for this. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Regina Nathan Guest Experience Manager

10/10 – Hervorragend

Ehab

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Dezember 2021
Antwort von Regina Nathan am 25. Jan. 2022
Dear Valued Guest, We are grateful for your kind review following your stay at Pullman Dubai Creek City Centre Residences. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit. Kind Regards, Regina Nathan Guest Experience Manager

8/10 – Gut

abdalla

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im November 2021
Antwort von Regina Nathan am 13. Dez. 2021
Dear Valued Guest, We are grateful for your kind review following your stay at Pullman Dubai Creek City Centre Residences. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit. Kind Regards, Regina Nathan Guest Experience Manager

10/10 – Hervorragend

Temitope M

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent 😍
My stay was Amazing. The hotel is super clean. And the staff (Hamid Biclur and Yvonne) are very kind and professional.
Aufenthalt von 3 Nächten im Oktober 2021
Antwort von Regina Nathan am 13. Dez. 2021
Dear Valued Guest, We are grateful for your kind review following your stay at Pullman Dubai Creek City Centre Residences. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit. Kind Regards, Regina Nathan Guest Experience Manager

10/10 – Hervorragend

Nitesh

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good apartment hotel
Very good hotel apartment and the staff were simply great . Always there to help .
Aufenthalt von 7 Nächten im September 2021
Antwort von Regina Nathan am 13. Dez. 2021
Dear Valued Guest, We are grateful for your kind review following your stay at Pullman Dubai Creek City Centre Residences. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit. Kind Regards, Regina Nathan Guest Experience Manager

10/10 – Hervorragend

Lina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Stay
We have never had any issues at Pullmans. Great Service, clean rooms and most of all they maintain a high level of health safety.
Aufenthalt von 15 Nächten im Juli 2021
Antwort von Regina Nathan am 26. Aug. 2021
Dear Valued Guest, We are grateful for your kind review following your stay at Pullman Dubai Creek City Centre Residences. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit. Kind Regards, Regina Nathan Guest Experience Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2021
Antwort von Regina Nathan am 22. Juli 2021
Dear Valued Guest, We are grateful for your kind review following your stay at Pullman Dubai Creek City Centre Residences. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit. Kind Regards, Regina Nathan Guest Experience Manager

10/10 – Hervorragend

Ehab

Aufenthalt von 7 Nächten im Juni 2021
Antwort von John Elrod Ricalde am 14. Juni 2021
Dear Mr. Ehab, Firstly, we would like to thank you for the lovely review you shared following your recent visit to the Pullman Dubai Creek City Centre Residences and are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the Pullman spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. Kind Regards, John Elrod Ricalde Guest Experience Manager

10/10 – Hervorragend

Tod

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent residence rental!
Very nice and comfortable place to stay. The residence that we rented had a big, comfortable bed with a very nice view of the city skyline. It was nice having a kitchen, though could have used a few extra dishes/glasses, but I believe more could be requested if needed. Nicely equipped with dishwasher, refridgerator/freezer, electric stovetop, etc. Bathroom was just right for us as a couple. Place was very clean and comfy. It was great being adjacent to a large mall. We could literally go from the residences directly into the mall without going out onto the street. We'll be back again for sure!
Aufenthalt von 4 Nächten im April 2021
Antwort von John Elrod Ricalde am 2. Mai 2021
Dear Mr. Tod, Thank you very much for sharing this great review of your recent stay at the Pullman Dubai Creek City Centre Residences. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, John Elrod Ricalde Guest Experience Manager

10/10 – Hervorragend

Abdalla

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing
Was amazing
Aufenthalt von 5 Nächten im Februar 2021
Antwort von John Elrod Ricalde am 28. Feb. 2021
Dear Mr. Abdalla, We are grateful for your kind review following your stay at Pullman Dubai Creek City Centre Residences. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit. Kind Regards, John Elrod Ricalde Guest Experience Manager

10/10 – Hervorragend

Khaled

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2020
Antwort von John Elrod Ricalde am 28. Feb. 2021
Dear Mr. Khaled, We are grateful for your kind review following your stay at Pullman Dubai Creek City Centre Residences. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit. Kind Regards, John Elrod Ricalde Guest Experience Manager

6/10 – Okay

Yasmina

Verbesserungswürdig: Personal & Service
Aufenthalt von 10 Nächten im Dezember 2020
Antwort von John Elrod Ricalde am 29. Dez. 2020
Dear Ms. Yasmina, Thank you for taking the time to share your experience regarding your stay at the Pullman Dubai Creek City Centre Residences. We can see from the rating that you have encountered some issues during your stay. Would you kindly elaborate more so we can address the issues and make sure that your next stay with us will go smoothly. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, John Elrod Ricalde Guest Experience Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2020
Antwort von John Elrod Ricalde am 12. Jan. 2021
Dear Valued Guest, Thank you for taking the time to share your experience to us following your stay at Pullman Dubai Creek City Centre Residences. Your feedback is very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. It was a pleasure to have you with us and we look forward to welcoming you again at our hotel. Kind Regards, John Elrod Ricalde Guest Experience Manager

6/10 – Okay

omer farooq

Aufenthalt von 1 Nacht im Oktober 2020
Antwort von John Elrod Ricalde am 12. Jan. 2021
Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at the Pullman Dubai Creek City Centre Residences. We can see from the rating that you have encountered some issues during your stay. Would you kindly elaborate more so we can address the issues and make sure that your next stay with us will go smoothly. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, John Elrod Ricalde Guest Experience Manager

10/10 – Hervorragend

Shafiq

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Favourite Hotel
The Pullman Dubai Creek is a pleasant hotel with excellent service. Convenient, comfortable and safe. It is one of our favourite hotels in Dubai.
Aufenthalt von 3 Nächten im September 2020
Antwort von John Elrod Ricalde am 25. Sept. 2020
Dear Mr. Shafiq, Thank you for taking the time to share your experience to us following your stay at Pullman Dubai Creek City Centre Residences. Your feedback is very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. It was a pleasure to have you with us and we look forward to welcoming you again at our hotel. Kind Regards, John Elrod Ricalde Guest Experience Manager

8/10 – Gut

Shafiq

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Favourite place of stay
It’s one our favourite places of stay in Dubai. You cannot go wrong with Pullmans.
Aufenthalt von 2 Nächten im September 2020

10/10 – Hervorragend

Valerie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice Hotel, I've checkin for this booking. Great Service!!!
Aufenthalt von 1 Nacht im Juli 2020
Antwort von John Elrod Ricalde am 28. Juli 2020
Dear Valued Guest, Thank you for taking the time to share your experience to us following your stay at Pullman Dubai Creek City Centre Residences. Your feedback is very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. It was a pleasure to have you with us and we look forward to welcoming you again at our hotel. Kind Regards, John Elrod Ricalde Guest Experience Manager

2/10 – Ungenügend

Elizabeth A

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2020
Antwort von John Elrod Ricalde am 12. Jan. 2021
Dear Valued Guest, Thank you for taking the time to share your experience regarding your stay at the Pullman Dubai Creek City Centre Residences. We can see from the rating that you have encountered some issues during your stay. Would you kindly elaborate more so we can address the issues and make sure that your next stay with us will go smoothly. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, John Elrod Ricalde Guest Experience Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay, wonderful staff
This one-bedroom suite was nicely arrange, clean, and very comfortable. The staff was especially friendly and helpful. Wish I'd had a reason to stay more than one night.
Aufenthalt von 1 Nacht im März 2020
Antwort von John Elrod Ricalde am 16. März 2020
Dear Valued Guest, We wanted to acknowledge your thoughtful review following your recent stay at the Pullman Dubai Creek City Centre Residences. We agree that it is all about that personal and attentive service which you found to be the case overall. We look forward to your next visit with us. Kind Regards, John Elrod Ricalde Guest Experience Manager