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Bewertungen von Vintage Grand Hotel

5 out of 5
Vintage Grand Hotel
Al Fay Road, Sports City, Near Meaisem City Center, Dubai

Bewertungen

8.2

Sehr gut

226 von insgesamt 510 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
161 von insgesamt 510 Gästebewertungen haben eine Bewertung von 8 - Gut" "
66 von insgesamt 510 Gästebewertungen haben eine Bewertung von 6 - Okay" "
31 von insgesamt 510 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
26 von insgesamt 510 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.6/10

Sauberkeit

8.6/10

Personal & Service

8.4/10

Ausstattung

8.4/10

Zustand der Unterkunft

7.8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Sara

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
An sich ist das Hotel sehr schön aber das Service ist viel zu langsam. Das essen ist sehr gut. Da das Location außerhalb ist, gibt es keine gute Transport Möglichkeiten.
Aufenthalt von 6 Nächten im März 2023

6/10 – Okay

Senol

Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft

8/10 – Gut

Frank

Gut: Personal & Service und Ausstattung
Die Unterkunft war okay!
Aufenthalt von 5 Nächten im Oktober 2022
Antwort von Hotel Management am 4. Nov. 2022
Dear Valued Guest,We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations.Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.Kind RegardsHotel Management

8/10 – Gut

Emil

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2022

6/10 – Okay

peter

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Nicht mehr 5 Sterne Standard
Baustelle in der Nachbarschaft mit Dauerbeschallung. Pool immer im Schatten. Obst aus der Dose bei 5 Sternen ein No Go. Kein Brot oder Weißbrot beim Frühstück. Hotel hat keine 5 Sterne mehr.
Aufenthalt von 4 Nächten im März 2022
Antwort von Hotel Management am 19. März 2022
Dear Peter, Greetings from the Ghaya Grand! Kindly accept our humble apologies if we fell short in your expectations. We at Ghaya Grand we strive to host our guests brilliantly and assure you that we would not spare any effort to deliver an exceptional service on your next visit to our hotel! Please give us another opportunity to serve you and to change your otherwise favorable impression of the hotel. Look forward to welcome you back soon. Kind Regards, Hotel Management

4/10 – Schlecht

Daniel

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Die Unterkunft war alt und sehr ungünstig gelegen. Frühstück war eine heilloses Durcheinander und das Personal Arrogant und nicht besonders hilfsbereit. Ein 5 Stern Hotel stelle ich mir anders vor, aber aus dem Grund war es wohl auch so billig. Daniel Schweizer
Aufenthalt von 6 Nächten im Februar 2022
Antwort von Hotel Management am 23. Feb. 2022
Dear Mr. Schweizer, Greetings from the Ghaya Grand! Kindly accept our humble apologies if we fell short in your expectations. We at Ghaya Grand we strive to host our guests brilliantly and assure you that we would not spare any effort to deliver an exceptional service on your next visit to our hotel! Please give us another opportunity to serve you and to change your otherwise favorable impression of the hotel. Look forward to welcome you back soon. Kind Regards, Hotel Management

6/10 – Okay

Timo, Hamburg

Gut: Sauberkeit und Personal & Service
Hat seine besten Jahre leider hinter sich. Überall sind Macken erkennbar. Zudem haben die russischen Gäste leider die Kontrolle übernommen.
Aufenthalt von 5 Nächten im Februar 2020
Antwort von Akanksha Sen | Front Desk & Guest Relations Manage am 2. März 2020
Dear Valued Guest, Greetings from the Ghaya Grand Hotel! Thank you for taking the time to share your recent experience at the Ghaya Grand Hotel! Kindly accept our humble apologies for any experience that you may have had at the hotel however rest assured you enjoyed the accommodation and other great features we are comforting for. We at Ghaya we strive to host our guests brilliantly and assure you that we would not spare any effort to deliver an exceptional service on your next visit to our hotel. We highly appreciate your feedback and will use it to adjust our operations, and we sincerely hope that upon your next visit, we can meet and exceed your expectations! Look forward to welcome you back soon. Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Januar 2020
Antwort von Akanksha Sen | Front Desk & Guest Relations Manage am 31. Jan. 2020
Dear Valued Guest, Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable. We await another chance to welcome you back to your abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager

8/10 – Gut

German20, Muc

Gut: Sauberkeit, Personal & Service und Ausstattung
Schönes Hotel, doch leider sehr Weit von allem! Nichts ist in der Nähe!
Aufenthalt von 3 Nächten im Dezember 2019
Antwort von Akanksha Sen |Front Desk & Guest Relations Manager am 9. Jan. 2020
Dear Valued Guest, Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable. We await another chance to welcome you back to your abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I’m großen und ganzen war alles sehr gut, jedoch hatten wir einmal nachdem der Roomboy das Zimmer aufgeräumt hat kein Klopapier wir mussten an der Rezeption anrufen und es sollte uns gebracht wurden, jedoch ist nichts passiert uns wir haben es selbst an der Rezeption abgeholt. Ansonsten war ich echt zufrieden. Das Zimmer war sehr sauber bei der Ankunft Dusch- und Pflegemittel wurden Tag täglich aufgefüllt ordentlich . Nur an einem Tag waren extrem viele Leute im Hotel , da eine Reisegruppe mit 3 Bussen da war, welche das Frühstück aufgrund der Menschenmenge nicht ganz so angenehm gestaltet hat.
Aufenthalt von 8 Nächten im Juni 2019
Antwort von Akanksha Sen | Front Desk & Guest Relations Manage am 17. Juni 2019
Dear Valued Guest, Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable. We await another chance to welcome you back to your abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager

8/10 – Gut

Humam

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2019
Antwort von Guest Relations Manager am 7. Apr. 2019
Dear Mr. Humam, Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. Kindly accept our humble apologies for any inconvenience you might have experienced during the stay with us. The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable. We sincerely await another chance to welcome you back to your home abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly and courteous car. I felt very well, A difference in the billing was adjusted withaut any problems with Expedia.
Aufenthalt von 4 Nächten im März 2019
Antwort von Akanksha Sen| Front Desk & Guest Relations Manager am 1. Apr. 2019
Dear Valued Guest, Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. The team is continuously striving to ensure flawless service and great product experience for all our guests. I am glad that the team made your visit and time with us pleasurable and memorable. We await another chance to welcome you back to your abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager

8/10 – Gut

Rudi, Sachsen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Hotel ein wenig ab vom Geschehen. Wir hatten einen Mietwagen, der kostenfrei in der Garage stehen konnte. Das Personal ist freundlich und hilfsbereit. Die Zimmer sind ok. Zum Stadtzentrum sind es mit dem Auto eine knappe halbe Stunde. Es waren eine Menge asiatische Gäste während unseres Aufenthaltes da, das gibt einen enormen Geräuschpegel beim Frühstück. Uns hat des dennoch gefallen. Mich hat das Preis-Leistungsverhältnis überzeugt.
Aufenthalt von 6 Nächten im Oktober 2018
Antwort von Akanksha Sen| Front Desk & Guest Relations Manager am 21. Okt. 2018
Dear Mr. Rudi, Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. At the Ghaya Grand we believe in transparency in every step of the way and we match every promise thank you for the complimenting us on our enhanced staff service. Kindly accept our humble apologies for any inconvenience you might have experienced. Your kind words will be shared with our team members all the team which will continue to inspire and motivate the team to deliver exceptional customer service. Once again, thank you for selecting the Ghaya Grand hotel and sharing your precious review. We sincerely await another chance to welcome you back to your home abode in Dubai! Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager

10/10 – Hervorragend

Christian, Graz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles Familienhotel
Sehr freundlicher Empfang im Hotel - alles sehr sauber und ordentlich - sehr freundliches Personal. Zimmer sind sehr schön - hatten ein 2 BR Apartment mit kompletter Küche im 20. Stock. Schöner Pool - auch für Kleinkinder - tolle Shisha Lounge - kein Alkoholausschank im Hotel. Qualität vom Essen auch Top - Frühstück auch sehr vielseitig. Alles komplett gesehen eine klare Empfehlung!.
Aufenthalt von 6 Nächten im März 2018
Antwort von Tanuja Shenoy | Guest Relations Officer am 6. Apr. 2018
Dear Mr. Christian, Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. We await another chance to welcome you back to your abode in Dubai! Kind Regards, Tanuja Shenoy | Guest Relations Officer

10/10 – Hervorragend

Liborio

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Superhotel
Es hat uns sehr gut gefallen sehr grosse zimmer und sehr freundliches Personal. Es liegt sehr nahe zum Autodrome und wir haben sehr gut gegessen.
Aufenthalt von 3 Nächten im Januar 2018
Antwort von Guest Relations Officer am 31. Jan. 2018
Dear User "Liborio", Thank you for taking the time to fill the feedback about your recent visit at the Ghaya Grand Hotel! We appreciate your feedback and are delighted to hear that you had a fabulous stay. Thank you for your applauding remarks on comfort of the rooms, convenience of the location and brilliant hospitality rendered by the team. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service! We eagerly await the opportunity to welcome you back to your abode in Dubai! Kind Regards, Tatiana Baldina | Guest Relations Officer

10/10 – Hervorragend

Toni

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Rennsport-Hotel
Das Ghaya ist das ideale Hotel für Aufenthalte für Events an der Rennstrecke in Dubai Autodromo .....

10/10 – Hervorragend

Christopher

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles Hotel
Es war wirklich toll

8/10 – Gut

Toni

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Rennstrecken-Hotel
Das Ghaya ist ein super modernes Hotel mit allen Annehmlichkeiten die ein Hotel dieser Kategorie haben sollte. Ideal gelegen für Veranstaltungen in Motor-City, aber Verkehrsanbindungs technisch super gelegen für Ausflüge zum Strand oder zur DUBAI-MALL.

10/10 – Hervorragend

Toni Sport, Bünde

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Business-Hotel nahe Autodrome DUBAI
Wir waren anlässlich des 24h Rennen mit unserem Team in Dubai. Das Hotel liegt nur ca. 10 Autominuten von der Rennstrecke. Selbst nach Jumeirah sind es nur gut 20 min. Modernes Hotel mit allen Annehmlichkeiten... unsere 1. Wahl für weitere Aufenthalte in Dubai während einer Rennveranstaltung

10/10 – Hervorragend

Ylberina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
great rooms and service
i have chosen this hotel twice and have enjoyed my stay both times here as the employees are always highly motivated and super friendly. the rooms are spacious and kept very clean. the food at the fusion restaurant is delicious. the employees always make sure you are satisfied. the breakfast is also a good start for the day. even the room service was great. although the hotel is a little bit outside the center i would still decide to book it again, as the prices are ok and they provide shuttles for example 15 mins ride to JBR beach. can't wait to go there soon again!

10/10 – Hervorragend

Jason, Salzburg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr schönes hotel guter service
Habe 1 Woche in dem Hotel verbracht und bin sehr begeistert, ist zwar etwas weiter entfehrnt aber es gibt Shuttle's die im Preis inbegriffen sind. Essen , Service und Zimmer sehr gut. Kann ich nur weiter empfehlen. Werde das Hotel auf jeden fall weiter Empfehlen.

8/10 – Gut

Thomas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Hotel/ Preis- Leistung Sehr gut
Anlage des Hotels ist angenehm, ausserhalb der Stadt, aber nur 13 km von Jebel- Ali- Free- Zone

6/10 – Okay

ABe

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Gutes Hotel
Gutes Hotel Etwas abseits Gute Ausstattung Freundlicher Service

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ein sehr schönes Hotel mit ausgezeichnetem Service. Leider etwas außerhalb und ohne Navi oder Ortskenntnis nicht leicht zu erreichen.

8/10 – Gut

Tiheia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Tiheia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoyed my stay here. I did a spa package and Puna did an amazing job. The front desk staff was very helpful and pleasant. Housekeeping came everyday to make sure my room was clean and that I had fresh towels.
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Hossein

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
It is not a Hotel!
Aufenthalt von 6 Nächten im April 2024

8/10 – Gut

Tania

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Puna in spa services was Amazing. Housekeeping did a wonderful job with cleaning my room and they were very nice.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Djadid

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 8 Nächten im April 2024
Antwort von Vintage Grand Hotel am 25. Apr. 2024
Dear Our Valued Guest,We would like to thank you for choosing our property as your preferred destination, we are happy that we meet your expectations which motivates us to continue our best to make every guest satisfied which is a key for our success. it will be our pleasure and honor to have you and your family again in our hotel in the near future.Thank You & Best Regards,The Hotel Management

8/10 – Gut

Hassan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good value for a business trip. The apartment options are excellent
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Vintage Grand Hotel am 24. Apr. 2024
Dear Our Valued Guest, We would like to thank you for choosing our Hotel as your preferred destination and for having your time to leave for us this nice feedback. We are happy that you were satisfied during your stay, we promise you that we will continue working hard in order to meet our guests expectations. It will be our pleasure and honor to have you and your family again in our hotel and we promise that we will keep our high standards. Thank You, The Hotel Management

8/10 – Gut

JOHN, Duncanville

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice
Aufenthalt von 2 Nächten im April 2024
Antwort von Vintage Grand Hotel am 24. Apr. 2024
Dear Our Valued Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay, and We are looking forward to having you again as a guest in our hotel. The Hotel management

8/10 – Gut

Tania

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, quiet
Aufenthalt von 1 Nacht im April 2024
Antwort von Vintage Grand Hotel am 24. Apr. 2024
Dear Our Valued Guest, We would like to thank you for choosing our Hotel as your preferred destination and for having your time to leave for us this nice feedback. We are happy that you were satisfied during your stay, we promise you that we will continue working hard in order to meet our guests expectations. It will be our pleasure and honor to have you and your family again in our hotel and we promise that we will keep our high standards. Thank You, The Hotel Management

8/10 – Gut

Shareen

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Aufenthalt von 23 Nächten im März 2024
Antwort von Vintage Grand Hotel am 24. Apr. 2024
Dear Our Valued Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay, and We are looking forward to having you again as a guest in our hotel. The Hotel management

10/10 – Hervorragend

Candida

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excelente
Aufenthalt von 7 Nächten im März 2024
Antwort von Vintage Grand Hotel am 24. Apr. 2024
Dear Our Valued Guest, We would like to thank you for choosing our Hotel as your preferred destination and for having your time to leave for us this nice feedback. We are happy that you were satisfied during your stay, we promise you that we will continue working hard in order to meet our guests expectations. It will be our pleasure and honor to have you and your family again in our hotel and we promise that we will keep our high standards. Thank You, The Hotel Management

10/10 – Hervorragend

Pierre

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Vintage Grand Hotel am 24. Apr. 2024
Dear Our Valued Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay, and We are looking forward to having you again as a guest in our hotel. The Hotel management

10/10 – Hervorragend

Ghadi

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was close to every major attraction in dubai. Very queit and comfortable stay. The pool was super clean.
Aufenthalt von 4 Nächten im März 2024
Antwort von Hotel Management am 13. März 2024
Dear Our Valued Guest, We would like to thank you for choosing our Hotel as your preferred destination and for having your time to leave for us this nice feedback. We are happy that you were satisfied during your stay, we promise you that we will continue working hard in order to meet our guests expectations. It will be our pleasure and honor to have you and your family again in our hotel and we promise that we will keep our high standards. Thank You, The Hotel Management

6/10 – Okay

Soufian

Mit einer Gruppe gereist
It was Oke
Aufenthalt von 3 Nächten im März 2024
Antwort von Hotel Management am 11. März 2024
Dear Guest, Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback, we are very sorry to hear that you didn't have a great experience in our hotel, our mission is to provide excellent guest experience , so we are sorry to let you down. We have taken your feedback on board, and we will strive to make improvements accordingly to further show our deepest apologies and gratitude. Kind regards Hotel Management. Vintage Grand Hotel

10/10 – Hervorragend

TEYMUR

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Amazing place Amazing service
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Management am 11. März 2024
Dear valued Guest, Warm Greetings from the Vintage Grand Hotel!It is was a pleasure to read your feedback.We always work towards exceeding our guest expectations and such feedback makes me proud of the product and the team with whom I work with. Your comments says it all, that you really enjoyed everything at our hotel.Thank you for the kind words of acknowledgement of our facilities galore, the high level of staff service and impeccable cleanliness we put on the shop floor.Look forward to welcome you back to your home in Dubai!Kind Regards,Vintage Grand Hotel Management

10/10 – Hervorragend

Alaa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Recommended for short business trips.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Management am 11. März 2024
Dear valued Guest, Warm Greetings from the Vintage Grand Hotel!It is was a pleasure to read your feedback.We always work towards exceeding our guest expectations and such feedback makes me proud of the product and the team with whom I work with. Your comments says it all, that you really enjoyed everything at our hotel.Thank you for the kind words of acknowledgement of our facilities galore, the high level of staff service and impeccable cleanliness we put on the shop floor.Look forward to welcome you back to your home in Dubai!Kind Regards,Vintage Grand Hotel Management

10/10 – Hervorragend

Mohmed Ali

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was the best and very helpful and went out of their why plenty of times to help me and my husband when we needed it
Aufenthalt von 8 Nächten im Februar 2024
Antwort von Hotel Management am 5. März 2024
Dear valued Guest, Warm Greetings from the Vintage Grand Hotel!It is was a pleasure to read your feedback.We always work towards exceeding our guest expectations and such feedback makes me proud of the product and the team with whom I work with. Your comments says it all, that you really enjoyed everything at our hotel.Thank you for the kind words of acknowledgement of our facilities galore, the high level of staff service and impeccable cleanliness we put on the shop floor.Look forward to welcome you back to your home in Dubai!Kind Regards,Vintage Grand Hotel Management

10/10 – Hervorragend

abdulla

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
الفندق جميل ونظيف ، وانا اعتذر من طاقم التنظيفات ، شكرا بكم
Antwort von Hotel Management am 4. März 2024
Dear Guest , Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Hotel Management Vintage Grand Hotel.

10/10 – Hervorragend

LARBI, Saint Victoret

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
super hôtel dommage si loin de tout...
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Hotel Management am 6. März 2024
We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations

10/10 – Hervorragend

Amer

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was clean and the staff was amazing
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Hotel Management am 29. Feb. 2024
Dear Valued Guest, Thank you so much for taking the time to post a review, We are so happy to hear that you enjoyed your stay with us, and that our breakfast and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.Hotel Mangment.

10/10 – Hervorragend

Efraim

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Hotel Management am 29. Feb. 2024
Dear Guest , Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Hotel Management Vintage Grand Hotel.

10/10 – Hervorragend

Jin

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Vintage Grand Hotel am 24. Apr. 2024
Dear Our Valued Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay, and We are looking forward to having you again as a guest in our hotel. The Hotel management

6/10 – Okay

Aydan

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Staff is not trying to help you. Very poor staff service
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Management am 29. Feb. 2024
Dear Guest, Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback, we are very sorry to hear that you didn't have a great experience in our hotel, our mission is to provide excellent guest experience , so we are sorry to let you down. We have taken your feedback on board, and we will strive to make improvements accordingly to further show our deepest apologies and gratitude. Kind regards Hotel Management. Vintage Grand Hotel

2/10 – Ungenügend

Varinder

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 29. Feb. 2024
Dear Guest, Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback, we are very sorry to hear that you didn't have a great experience in our hotel, our mission is to provide excellent guest experience , so we are sorry to let you down. We have taken your feedback on board, and we will strive to make improvements accordingly to further show our deepest apologies and gratitude. Kind regards Hotel Management. Vintage Grand Hotel

10/10 – Hervorragend

Yazeed

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice comfortable safe and excellent staff. Need a car to transport but taxis and ubers are plenty.
Aufenthalt von 8 Nächten im Februar 2024
Antwort von Hotel Management am 29. Feb. 2024
Dear Guest , Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Hotel Management Vintage Grand Hotel.

10/10 – Hervorragend

Savino

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I got there, tired and grumpy, but my mood soon changed as every interaction was very pleasant, professional and efficient in short order. I was distressing and enjoying the amenities. The property was five star throughout. Also happy with the price it’s not a convenient place for public transportation but it did work well having a car or taking a cab concierge was also very good to work with and well organized I can comfortably recommend the hotel.
Antwort von Hotel Management am 29. Feb. 2024
Dear Guest , Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Hotel Management Vintage Grand Hotel.

4/10 – Schlecht

Peter

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
When we went to check in the front staff said the system had gone down and they were unable to check us in and it would take about 20 mins. An hour later we insisted that they check us in manually. The room was decent but I found cockroaches in the bath and the kitchen sink faucet was extremely loose. The do not disturb sign was malfunctioning on the door and therefore cleaning never came to clean the room until I insisted on fresh towels on the 3rd day. For our week stay they only cleaned the room twice and only after I insisted they send someone up. It is quite far from downtown so you need a car. The free parking was excellent.
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Hotel Management am 6. März 2024
We are sad to read your comment and to hear about the situation you have experienced in our hotel.