Hall

Avis sur Hampton Inn & Suites by Hilton Edmonton Intl Airport

2.5 out of 5

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 539 avis sur 1067." "
Note des voyageurs de 8 (Bien), d’après 306 avis sur 1067." "
Note des voyageurs de 6 (Satisfaisant), d’après 132 avis sur 1067." "
Note des voyageurs de 4 (Médiocre), d’après 55 avis sur 1067." "
Note des voyageurs de 2 (Horrible), d’après 35 avis sur 1067." "

8,4/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Madel

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
😊
Séjour de 1 nuit en avril 2024
Réponse de Guest services le 4 avr. 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay and that makes us happy. I hope we have the opportunity to host you again. Take care.

10/10 Excellent

Vane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Belle chambre propre et spacieuse. Déjeuner excellent!
Séjour de 1 nuit en décembre 2023
Réponse de Guest Services le 5 janv. 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us and that makes us happy. I hope we have the pleasure of having you stay with us again soon! take care.

2/10 Horrible

Alain

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The carpets in the hallways were dirty and outdated. The armchair in the bedroom had many stains. The carpet in the bedroom was faded and dirty, as were the curtains. Decoration from another era.
Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

laurent

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
L'emplacement est idéal pour accéder à l'aéroport. Par contre, les chambres manquent un peu d'amour. Fauteuil bancale, air conditionnée très bruyante, petite fenêtre, toilette fatiguée. J'ai adoré le petit déjeuner inclus! Beaucoup de choix. Personnel gentil mais sans plus.
Séjour de 1 nuit en mai 2023

10/10 Excellent

Marian

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2022

10/10 Excellent

Guy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2022

4/10 Médiocre

Peter

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The room is very specious, and clean. We are 4 adults and 2 children and we did like the sofa bed. The mattress on the sofa was really worn out and the bed itself is deep, you feel like your sinking. And there is no laundry washing available in the building which is very in convenient. We have to cross in the busy street to wash our laundry.
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 27 mai 2024
Thank you for providing us with your honest feedback. It looks like we could have done a better job at providing you a memorable experience. We are working at getting new washer for our guest laundry, I'm sorry for the inconvenience that caused. I am excited to let you know we will be starting renovations shortly that will give the hotel a fresh new look and feel. I hope we have the pleasure of having you stay with us again in the future to provide you that level of service we thrive to provide. Take care.

10/10 Excellent

Kaelin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Guest Services le 27 mai 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. Yes, we are very excited for the renovations as well. It looks like you had a great stay with us and that makes us happy. I hope we have the opportunity to have you stay with us again int he future. Take care.

8/10 Bien

Pat

Voyage en famille
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
We understand the hotel is going to be renovating in the next few months which explains its "tired" look. Other than that this hotel is extremely comfortable and the staff is amazing. Looking forward to our continued stays at the Hampton Inn and Suites.
Séjour de 4 nuits en mai 2024
Réponse de Guest Services le 27 mai 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. Yes, we are very excited for the renovations as well. The hotel will have a fresh new look and feel with the same amazing service and staff. We appreciate your loyalty and look forward to having you stay with us when you are back in the area. Take care.

10/10 Excellent

Bobby, Calgary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de G le 27 mai 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us and that makes us happy. I hope we have the opportunity to welcome you back in the near future. Take care.

6/10 Satisfaisant

Raymond

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de guest services le 24 mai 2024
Thank you for taking the time to review the property. It looks like you had a great stay , but we could have done better. We thrive to provide all guests with a memorable experience. Should you like to discuss further your stay and how we could have made it better, please call the property. I hope we have the pleasure to have you stay with us again soon and turn that experience into a 5/5 Take care.

8/10 Bien

M

Les points forts : Propreté et personnel et service
My only complaint was the furniture, doors in room are scratched and marked showing their age. Carpet has large wrinkles everywhere! In halls on 4th and in room. Carpet needs an upgrade or move to different flooring for a fresh look.
Séjour de 1 nuit en mai 2024
Réponse de guest services le 23 mai 2024
Thank you for providing your honest feedback. I am excited to let you know that we will be starting a full renovation shortly that will take care of any of those concerns you had. I hope we have the opportunity to welcome you back soon. Take care

8/10 Bien

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Family friendly, clean and decent could use some upgrades to make it better.
Séjour de 2 nuits en mai 2024
Réponse de guest services le 22 mai 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. it looks like you had a great stay with us and that makes us happy. I am excited to let you know we will be starting renovations shortly that will give the hotel a fresh new look and fee. I hope we have the opportunity to have you stay with us again in the near future. Take care.

8/10 Bien

Alida

Séjour de 1 nuit en mai 2024
Réponse de guest services le 22 mai 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. it looks like you had a great stay with us and that makes us happy. I hope we have the opportunity to have you stay with us again in the near future. Take care.

10/10 Excellent

Trevor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place for a short visit
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 21 mai 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us and that makes us Happy. I hope we have the opportunity to welcome you back soon. Take care.

10/10 Excellent

Elena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 21 mai 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us and that makes us Happy. I hope we have the opportunity to welcome you back soon. Take care.

8/10 Bien

Joyce

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and nice breakfast
Séjour de 1 nuit en mars 2024
Réponse de Guest Services le 21 mai 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us and that makes us Happy. I'm glad you were able to enjoy our delicious Hampton breakfast. I hope we have the opportunity to welcome you back soon. Take care.

2/10 Horrible

Devalkumar

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dirty and smelly property. Extremely rude front desk old lady in the morning. Never returning and I wouldn’t recommend this place to anyone. Trust me you will be disappointed
Séjour de 1 nuit en mai 2024
Réponse de guest services le 22 mai 2024
Thank you for taking the time to give us your honest feedback. It looks like we could have done better to make your stay. We strive to provide everyone with a memorable experience. We would like to make this right for you, should you want to talk further about your stay please call the hotel directly. I hope we have the opportunity to welcome you back in the future and show the level of service we are known for. take care

10/10 Excellent

Gwen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 21 mai 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us and that makes us Happy. I hope we have the opportunity to welcome you back soon. Take care.

10/10 Excellent

Donna

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly and courteous staff.
Séjour de 1 nuit en mai 2024
Réponse de guest services le 15 mai 2024
Thank you for taking the time to review the Hampton Inn & Suites, It looks like you had a great stay with us and that makes us happy. I hope we have the opportunity to have you stay with us again soon. Take care.

2/10 Horrible

Rhonda

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Upon immediate check in I noticed a cockroach in room, also excessive dirt on the floor. Mud or brown substance in chair
Séjour de 2 nuits en mai 2024
Réponse de guest services le 13 mai 2024
Thank you for taking the time to review the property. Looking into the concern we do not have cockroaches here I will be also looking into the dirt on the floors as we try to keep the hotel very clean for our guests. I hope we have the opportunity to have you stay with us again. take care,

8/10 Bien

Nasim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I like this hotel 👍
Séjour de 1 nuit en mai 2024
Réponse de guest services le 13 mai 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us and that makes us happy. I hope we have the pleasure to have you stay with us again soon. Take care.

10/10 Excellent

Matthew

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were super and pool/hot tub were perfect
Séjour de 1 nuit en mai 2024
Réponse de guest services le 13 mai 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us and that makes us happy. I am glad you enjoyed our great service and pool facilities. I hope we have the pleasure to have you stay with us again soon. Take care.

6/10 Satisfaisant

Lloyd, Edmonton

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
It was just ok. Common areas getting pretty run down as well as the room. Needs upgrading.
Séjour de 1 nuit en avril 2024
Réponse de guest services le 13 mai 2024
Thank you for taking the time to review the property. It looks like we could have made your stay better. I am excited to let you know we will be starting renovations shortly that will give the hotels a fresh new look and feel. I hope we have the opportunity to have you stay with us again soon. Take care.

6/10 Satisfaisant

GRACE, Calgary

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I already directed my concerns with the manager or whoever was texting me about this location.
Séjour de 2 nuits en mai 2024
Réponse de guest services le 13 mai 2024
Thank you for taking the time to review the property. I am glad we were able to take care of your concerns while you were here. I hope we have the opportunity to have you stay with us again soon. Take care.

8/10 Bien

Robyn

Voyage en famille, Voyage en couple
Les points forts : Propreté et personnel et service
Was clean but carpet was heaving in the hallways and curtain and lamp shade were torn in our room.
Séjour de 1 nuit en mai 2024
Réponse de guest services le 13 mai 2024
Thank you for taking the time to review the property. It looks like you had a good stay but ran into a few issues. I am happy to let you know that we will be starting a renovation shortly that will give the hotel a fresh new look and the concerns you had will be addressed. I hope we have the opportunity to welcome you back soon. Take care

8/10 Bien

Melissa

Séjour de 1 nuit en mai 2024
Réponse de Guest Services le 27 mai 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us and that makes us happy. I hope we have the opportunity to welcome you back in the near future. Take care.

8/10 Bien

Kenneth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
breakfast and pool included i liked but thefirst morning there were no plates for breakfast and thesecond morning the waffle maker was gone
Séjour de 2 nuits en avril 2024
Réponse de Guest Services le 3 mai 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us and that makes us happy. I want to apologize for the inconvenience that occurred during your stay, I am happy to let you know the waffle makers are back as they broke that day, I hope we have the pleasure to have you stay with us again soon. Take care.

8/10 Bien

Myrna, Lethbridge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No complaints
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 3 mai 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us and that makes us happy. I hope we have the pleasure to have you stay with us again soon. Take care.

6/10 Satisfaisant

Evyn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Overall good experience. Not too expensive with complimentary breakfast. Staff were super friendly and helpful. Room condition was clean but found some peeling wallpaper in both rooms we stayed in and a broken mirror in one. Overall its great and convenient for the price.
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 3 mai 2024
Thank you for taking the time to review the property. It looks like we could have done better to make your stay more comfortable. I am happy to let you know that we are starting renovations shortly and will address all those concerns and the hotel will have a new fresh look and feel. I hope we have the opportunity to have you stay with us again soon.

10/10 Excellent

Albert

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quiet,convenient,and a good deal.
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 3 mai 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us and that makes us happy. I hope we have the pleasure to have you stay with us again soon. Take care.

8/10 Bien

Fertil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en décembre 2023
Réponse de Guest Services le 26 avr. 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay. I hope we have the opportunity to welcome you back to the property soon. Take care.

10/10 Excellent

Tina Maria, Fort McMurray

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 26 avr. 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay. I hope we have the opportunity to welcome you back to the property soon. Take care.

4/10 Médiocre

Kaiser

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Our toilet was broken and wouldn’t flush. I had to plunge myself all evening, night, and next morning. The sofa bed was broken and it seems this property doesn’t have money to fix these items or keep maintenance around to help with these issues
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 26 avr. 2024
Thank you for taking the time to give us your honest feedback. It looks like we didn't meet your expectations, for that I want to apologize for. I am excited to let you know, we are in the process of starting renovations, which will address all the concerns you had during your stay. I hope we have the pleasure of having you stay with us again soon. Take care.

10/10 Excellent

Shirley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 26 avr. 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay. I hope we have the opportunity to welcome you back to the property soon. Take care.

10/10 Excellent

Susanne

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice n clean, beds were comfortable, very pleasant stay
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 26 avr. 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay. I hope we have the opportunity to welcome you back to the property soon. Take care.

10/10 Excellent

Josh

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 26 avr. 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay. I hope we have the opportunity to welcome you back to the property soon. Take care.

10/10 Excellent

Cristina Marie

Séjour de 2 nuits en mars 2023
Réponse de guest services le 15 mai 2024
Thank you for taking the time to review the Hampton Inn & Suites, It looks like you had a great stay with us and that makes us happy. I hope we have the opportunity to have you stay with us again soon. Take care.

10/10 Excellent

Melissa

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk staff are very friendly, rooms are cleaned not much more you can ask for
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 26 avr. 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay. I hope we have the opportunity to welcome you back to the property soon. Take care.

8/10 Bien

Dorothy Ane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The place is good for our short stay
Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 26 avr. 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay. I hope we have the opportunity to welcome you back to the property soon. Take care.

10/10 Excellent

Ellis

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It was great
Séjour de 1 nuit en avril 2024
Réponse de Guest services le 17 avr. 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I hope we have the opportunity to welcome you back to soon. Take care.

10/10 Excellent

Sarah

Les points forts : Propreté et infrastructures et conditions de l’hébergement
I liked it
Séjour de 1 nuit en avril 2024
Réponse de Guest services le 17 avr. 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I hope we have the opportunity to welcome you back to soon. Take care.

8/10 Bien

Nasim

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like this hotel. It has everything with good price
Séjour de 1 nuit en avril 2024
Réponse de Guest services le 17 avr. 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I hope we have the opportunity to welcome you back to soon. Take care.

10/10 Excellent

Bruce

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great breakfast and pool was super
Séjour de 2 nuits en avril 2024
Réponse de Guest services le 17 avr. 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I am glad you were to enjoy the delicious Hampton breakfast. I hope we have the opportunity to welcome you back to soon. Take care.

10/10 Excellent

Marius

Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 3 mai 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us and that makes us happy. I hope we have the pleasure to have you stay with us again soon. Take care.

10/10 Excellent

RON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place, nice staff
Séjour de 1 nuit en avril 2024
Réponse de Guest services le 17 avr. 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I hope we have the opportunity to welcome you back to soon. Take care.

10/10 Excellent

Jenelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Guest services le 17 avr. 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I hope we have the opportunity to welcome you back to soon. Take care.

10/10 Excellent

Darren

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I always love staying at the Hampton. Prices are great and the rooms are spacious and clean.
Séjour de 2 nuits en mars 2024
Réponse de Guest services le 17 avr. 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a wonderful stay and that makes us really happy. I hope we have the opportunity to welcome you back to soon. Take care.

10/10 Excellent

Nathaniel, Didsbury

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was excellent, could upgrade original carpeting within the entire building
Séjour de 1 nuit en avril 2024
Réponse de Guest services le 9 avr. 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us and that makes us happy. I am excited to let you know that we will be starting a renovation soon, which will take care of the concern you had. I hope we have the opportunity to welcome you back soon . Take care

10/10 Excellent

Kyle

Séjour de 1 nuit en avril 2024
Réponse de Guest Services le 3 mai 2024
Thank you for taking the time to review the Hampton Inn & Suites Edmonton International Airport. It looks like you had a great stay with us and that makes us happy. I hope we have the pleasure to have you stay with us again soon. Take care.