2/10
I did not stay here at all and was charged over $100 because this InTown Suites doesn't answer their phone nor do they give you an option to leave a voicemail. Expedia in turn basically told me tough luck because they couldn't reach anyone by phone or email. When I tried to rebook when I got there, the room were nasty and smelled awful. I swear someone died in one of the rooms they offered (then told me it wasn't available when I returned to the office). Worst experience and only added to the stresses of dealing with a death in the family that brought us to El Paso. I can't express my disgust with this place and the lack of handling by Expedia. All something that answering a phone call could have avoided!!!!
Sam
Séjour de 7 nuits en juin 2025