Hôtel près de Zoo Ellen Trout, Lufkin, Lufkin

« Great stay will stay here again »

« very helpful & professional staff. clean facility throughout & convenient as well as complete very good breakfast. »

« Checked into my room, when I walked in, there was a string chemical smell. Then, after laying in bed for a while, watching a show on my phone, a roach crawled on the bed next to me. Called the front desk. She switched me to another room, saying, "But, it's non- smoking". I told her the first one was supposed to be and she said it wasn't bc my reservation was for smoking. I double-checked, wrong. I reserved non-smoking in the first place. Then, the top security lock was broken on the door so I...

« Under new management and I believe he's doing better also trying to make the property better as a whole. »

« Bien situé pour les ornithologues désirant observer dans la Angelina Forest. »

« bien »

« The window was dirty. The towels were stained the tub had a huge patch of fiberglass on the bottom that was rough and hurt your feet. I had to wear flip flops to shower. The shower was stuck on so when you turned the water on you couldn’t adjust the temp before getting hit with freezing water. I’m a big disabled guy and they didn’t have an elevator. I had to walk up 2 flights of stairs to get to my room. The door had to be pushed open because it was dragging on the carpet. It was hard to close...