2/10 Horrible
Stacy
Voyage avec des animaux de compagnie, Voyage d’affaires
13 août 2025
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Where to start... Sadly my first impression was bad right when I pulled up and parked under covering, and some homeless lady was coming out the doors shouting profanities at someone inside, and continued to do so as walked around the front of my car. The desk guy ended not being very helpful and never told me where anything is in the hotel, I had to figure it out myself. First room the floor was dirty with chocolate particles on floor next to bed, so I asked for another. Second room (#310) was somewhat better but also floor not very clean either, and seems all the floors are sticky and I was told it's the cleaning product they use. The second bed frame was broken on the end and you cannot sit there. There was hair in the tub from previous guest. Bathroom sink was slow draining, along with tub. If you want breakfast, don't expect any decent food available or even coffee or even cups, haha.They literally ran out of coffee AND cups one morning! The nice English speaking desk lady was very apologetic and honest, and said that sometimes she has to run to the store and buy coffee cups so that the guests can have coffee, and pays for it out of her own pocket. There's no creamer, just empty shelves that used to house them, and only milk in fridge. There might be a Ding Dong or Twinkle or some other tiny packaged pastry, but no fruit or anything hot. Broken juice machine. There's bread and a toaster, but no butter. It took 3 days requesting house cleaning to finally get it.
Stacy
Séjour de 3 nuits en août 2025