2/10 – Ungenügend
Taylor
Mit einer Gruppe gereist
15. Feb. 2025
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
We were very unhappy with the place that was chosen. It smelled like sewage the window didn’t close all the way, so it was noisy and cold, The heater did not work, It was a different couch than in the photo, the mattress on the couch was old and flat with a dip in the middle, it was also a noisy bed, We tried reaching out to the host and he ignored our calls and messages so we reached out to Expedia who had an issue trying to reach out to the host as well. When we finally got to reach out to the host he Kept saying we would have to take it up with Expedia so it was a lot of back-and-forth, He lied and said that he never got a message from Expedia so therefore could not give us a refund on the other five days we had booked since we were trying to leave, When we asked him for an email to try to show him proof that Expedia has been trying to reach out to him, his response was far from helpful and literally sent us “————@——.com” as the email and when asked to please just give us info he then ignored the rest of our messages. We ended up leaving the very next day and wanted to cancel our stay but are still fighting for a refund.
Taylor
Aufenthalt von 6 Nächten im Februar 2025