Hello Theresa, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Hello Malgorzata, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

Hello Carola, We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

Hello Michael,We're pleased to hear you appreciated our tile floors as an alternative to carpet in the rooms. Your feedback is valuable to us as we aim to provide a variety of features to suit our guests' preferences. We hope you had an enjoyable stay overall.

Hello Davell, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello Lionel Alexander Miller,We appreciate your positive feedback on our room condition and friendly staff. If you encountered any issues with the room key, please feel free to reach out to our management for further assistance. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

Hello Khadija, We're sorry to hear that your experience did not meet expectations. Please feel free to reach out to us with any specific feedback so we can address this appropriately. We value your input.

Hello Georges, We're delighted you found our room comfortable and our staff friendly. We regret any disturbances during your stay and recommend contacting management directly for further assistance.

Hello John,Thank you for sharing your feedback with us. We appreciate your thoughts and will take them into consideration for future improvements. If you have any further concerns, please reach out to our management team directly.

Hello Robert, We're disappointed to hear about your experience. Our team values your feedback as we strive to improve our guests' stays. For dining options, we recommend exploring nearby restaurants in the area for a variety of choices. Your comments will help us enhance our services for future guests.

Hello Danielle, We appreciate you choosing to stay at our hotel. If there were any concerns during your visit, please feel free to contact us directly so we can address them promptly.

Hello ernest,Thank you for sharing your feedback with us. We are pleased to hear that you had an excellent stay with us and that you appreciated the improved security measures we have in place. We will certainly consider your suggestion regarding a physical security officer in the back area for further enhancements. Your safety and comfort are our top priorities.

Hello Lynn,We are thrilled to hear that you enjoyed your stay with us! If you have any further feedback or suggestions for improvement, please feel free to reach out to our management team. Your insights are invaluable to us.

Hello Hammis,We appreciate you taking the time to share your feedback with us. Your comments have been passed along to our management team for further review. We hope to have the opportunity to welcome you back in the future and provide an improved experience.

Hello Rodney,We are pleased to hear that you found our hotel to be nice. Thank you for your kind words, and we hope to welcome you back in the future for another enjoyable stay.

Hello Randy,We appreciate your feedback and are glad you found our pricing to be a good value. If you have any further comments or suggestions, please feel free to reach out to our management team for further assistance.

Hello Stacy,We are thrilled to hear that you enjoyed your stay with us! Please don't hesitate to reach out if there is anything else we can do for you.

Hello Nathalia, We appreciate your feedback and regret to hear that your stay did not meet your expectations. We take all guest comments seriously and will share your review with our team for further improvement. Should you have any further concerns, please contact our management directly. We hope to have the opportunity to welcome you back in the future.

Your security deposit hold is released at check-out. If you used a credit card the funds release within a few days. If you used a debit card, it can take up to 3 weeks for your bank to release funds. The length of time depends on your banks policy. Please check with your bank if the funds have not been released. Please note, you will not see a refund, the hold will release.

Hello A&A Quality,We are thrilled to hear that you enjoyed your stay at our hotel! If you have any more feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another fantastic experience.

Hello Harold McLeod, We apologize for any inconvenience caused by our renovation process. Your feedback is valuable to us as we strive to improve our facilities. We hope you will consider staying with us again in the future to experience the updated accommodations firsthand.

Hello Brendalee,We are thrilled to hear that you enjoyed your stay with us! Our team works hard to ensure that all our guests feel welcomed and have a comfortable experience. We look forward to hosting you and your family again on your next vacation.

Hello Rachel, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello Daine, We're glad you enjoyed our convenient parking and experienced our friendly staff during your stay. Should you have any further feedback or need assistance, please reach out to our management team directly. We appreciate your review and hope to welcome you back in the future.

Hello Philip, We appreciate your feedback and are glad to hear that the hotel met your needs during your stay. If you have any further comments or suggestions, feel free to contact our management team. Your input helps us enhance the guest experience.

Hello Nathalie, We appreciate you choosing to stay with us recently. Should you have any concerns or suggestions, please feel free to reach out to our team. We look forward to the opportunity to welcome you back in the future.

Hello Crystal, We appreciate your feedback on our accommodating staff and convenient shuttle service. While we're glad to hear you enjoyed the nearby eatery and the early check-in, we are sorry to hear you found the location isolated without your own vehicle. We aim to provide a comfortable stay for all guests and are pleased to have assisted with your early arrival.

Hello Jorge,We appreciate you taking the time to share your positive feedback with us. Our team is delighted to hear that you enjoyed your stay with us. If you have any further comments or suggestions, please feel free to reach out to us directly. Safe travels and we hope to welcome you back soon!

Hello Jennifer,We appreciate your feedback on your recent stay. It's great to hear you found our airport pick-up and shuttle service convenient for your pre-cruise stopover. We apologize for any inconvenience regarding dining options, but we're glad you were able to find an alternative nearby. We take all guest comments seriously to improve our services.

Hello Vincent, Thank you for sharing your feedback with us. We appreciate your suggestion for glass or ceramic cups and additional utensils in the room for a better experience. We have noted your comments and will share them with our team for future improvements. Your input is valuable to us as we strive to enhance our guest experience.

Hello Celina,We are delighted that you found our shuttle service convenient during your stay. Your comfort and convenience are our priorities, and we hope it made your trip smoother. Please do not hesitate to reach out if you need further assistance with your transportation needs in the future.

Hello Yugeen, We apologize for any inconvenience you may have experienced during your stay. Please feel free to contact us directly to discuss any concerns further. We value your input and strive to make improvements for our guests' satisfaction.

Hello Francis, We appreciate your feedback on the bedding and will share your comments with our team for their awareness. Your comfort is important to us, and we strive to address all guest concerns promptly for future improvements. Thank you for bringing this to our attention.

Hello Tammy,We are pleased to hear that you found our staff to be kind during your stay. Our team works hard to provide exceptional service to all our guests. Should you have any further feedback or require assistance, please feel free to reach out to our management team directly.

Hello Heather,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our front desk staff and the cleanliness of our linen. We apologize for the inconvenience you experienced during your stay and thank you for bringing this matter to our attention. If you have any further concerns, please don't hesitate to reach out to our management team for further assistance.

Hello margaret,We're glad to hear you found our day staff friendly and helpful during your stay. We appreciate your feedback about the night staff and will address this internally. Should you have any further concerns, please don't hesitate to reach out to our management team.

Thank you for staying with us and your nice review.

Hello Jodi,We are thrilled to hear that you had a positive experience with our staff, rooms, and pool during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

Hello Ivor,We appreciate your feedback and apologize for any inconvenience caused during your stay. Our team is consistently working to maintain and improve our facilities for all guests to enjoy. Should you have any further concerns, feel free to reach out to our management for assistance.

Hello Daniel,We apologize for the inconveniences you encountered during your stay. We encourage guests to direct any concerns to our management team for further assistance with these issues. Thank you for taking the time to share your feedback with us.

Hello Ashley, We value your feedback and apologize for any inconvenience. Guest satisfaction is important to us, and we continually strive to enhance our facilities. Please consider contacting management directly with any further concerns. Your input is truly appreciated.

Hello Linda, We apologize for any inconvenience caused by the noise, and we appreciate your feedback which we will use to improve our services. We hope you give us another opportunity to exceed your expectations in the future.

Hello Yesenia,We're thrilled to hear you had a positive interaction with our team! Your kind words mean the world to us, and we look forward to welcoming you back in the future.

Hello Rene, We appreciate your feedback and are glad to hear that your stay was satisfactory. If there are any specifics you would like to share with us, please feel free to reach out. Thank you for choosing to stay with us.

Hello JMichael,We're delighted to hear you had a wonderful stay with us! Please don't hesitate to visit us again in the future for another fantastic experience.