We recently stayed at DiamondHead Beach Resort in Fort Myers and had a mostly enjoyable experience, but there were several issues worth mentioning for future guests and management to consider.
First, the location is absolutely unbeatableâright on the beach with gorgeous views and a lively, fun atmosphere. The poolside bar and live music were great touches, and the room was spacious with a lovely balcony. We also appreciated the friendly front desk staff.
That said, there were some important concerns that impacted our stay:
1. Parking was extremely limited. Since the restaurant and bar are open to the public, many spaces were taken up by non-guests. As paying resort guests, we expected either assigned parking or at least guaranteed availability. This was frustrating, especially after returning in the evening.
2. The elevator situation was a mess. At times, only one elevator was working for the entire building. Even when both were running, they were very slow and often crowded. It caused long waits and inconvenience, especially when hauling beach gear or luggage.
3. Upon arrival, we noticed long black hairs in the shower and on the walls, which made us question how well the room was cleaned. Also, the shower floor is dangerously slippery and could easily cause a fall. Definitely something that needs attention for guest safety.
4. The pull-out refrigerator in the kitchen area was extremely loose, and unfortunately, my boyfriend cut his foot badly on it. It definitely needs
