Hotel Fort Shaw

« L'hôtesse d'accueil à notre arrivée a été irrespectueuse et absolument pas aidante, ce qui n'a pas aidé à démarrer de manière positive. Lors de notre séjour, le jacuzzi était en panne et la piscine a été en maintenance une journée complète. Aucun dédommage n'a été proposé, alors que ces deux éléments avaient guidé notre choix pour cet hôtel. Le petit-déjeuner est correct, mais l'hôtel ne propose que de la vaisselle jetable (des assiettes aux couverts en passant par des gobelets) ce qui est...

« The place was a bit of a disaster but the staff was amazing. The beds were good but everything was so old and well used. I will stay again because of the staff kindness and eagerness to help. »

« Ok »

« Really nice stay.. »

« The hotel was nice. Cindy at the front desk was sweet and polite. My only issue is that there were 5 in our party and Expedia said this room would fit 5. I assumed there would be a pull-out couch for the 5th person but there were only 2 queens. Needless to say, our night was less than comfortable. I think the fault is with Expedia and not the hotel. »

« A great place to relax, comfy and convenient especially on a business trip. »

« The bathroom was very dirty especially the shower »

« Fantastique Les Matelas sont super confortables »

« The property was clean but there’sa couple things I wish were explained before booking. So the hotel is and “energy efficient hotel, and good for yall… but this takes a ton of the customers control over the environment. Away in the room… for instance you can’t have the bedroom and living room Ac on at the same time, the units just turn off when there hasn’t been movement in the room, the room gets hot when sleeping, also if hey missed a few things like putting the black out blind “stays” on all...

« I made a reservation and they turned me away. They saw I used Expedia points and they didn’t accept the rate. They were looking at my price, not my price + the monetary value of the points I used. They turned me away at 10pm and I had to book another hotel. If you book with them, you better pay an acceptable rate. »

« Perfect stay: clean, tidy and practical »

« Maintenance note. Pool shower didn’t shut off, hot tub handle very loose/safety issue? »

« Everything was amazing. »

« Clean room and quiet. Perfect after a long day of travel. »