2/10 Horrible
Joelle S., Satellite Beach, Fl
8 sept. 2025
Les points faibles : Propreté
Upon arrival, the first thing we noticed was the overgrown weeds and the lack of care of the townhome. One of the first things we saw as we put our luggage in our rooms was a cockroach in the bathroom that my husband had to kill. We went to bed and we pulled back the covers of the bed. We found hair in all of our beds. There were also stains on my daughter's and her friends' bedding. One stain looked like blood. There were also stains on the towels. The next morning, when we went to put groceries in the refrigerator, there were what looked like baby cockroaches IN the fridge. I cleaned those out as well and was thoroughly upset by this point. The couch had stains. One of the wine glasses has a crack in it. Some of the windows have bars on them. The backyard has been neglected, and I didn't feel 100% safe here. I can overlook some things, but this is ridiculous. The host did not respond to my concerns until I reached out to VRBO. The host has not offered any solutions. I have requested a partial refund since this property was clearly not as advertised.
Joelle S.
Séjour de 2 nuits en septembre 2025