Hôtel Chalet Village, Gatlinburg

« The property had live adult roaches. »

« The place its self is beautiful. The location is amazing. What was frustrating is on expedia they dont tell you about the addition security deposit. They also did not give us the code information until we were 10 minutes out. That was frustrating because we through it might have been a scam. Also there were packages left outside. We were asked to bring them in. Thats fine we did no problem but there was no where to put then that was not in our way. »

« I loved my stay here! The check in process was smooth, the place was gorgeous & clean. The location was better than expected & would definitely book again. »

« Property was misrepresented do not go by the pictures only a couple were of the actual condo. My master bedroom at home is bigger than this entire condo. Took 2 hours of phone calls to several different numbers to get the real code to get in. Gave me several wrong codes not fun to deal with after a 9 hour drive at midnight. Don’t turn the jets on the hot tub unless you want a migraine from the screeching sound of the pumps getting ready to implode. Plenty of better places to stay in the area. ...

« The home was absolutely beautiful. Needs a little TLC (some painting and deck repairs), but all in all the house is fantastic.. Plenty of room, kitchen fully equipped, very clean and would love to go again »

« The best place to stay if you want to see bears!! Home was extremely clean and provided everything our family needed to spend the week there! It was so nice not having to bring your own towels or sheets. They even left us enough tp and paper towels for the week! Amazing!! »