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Avis sur The Hampton Court Guesthouse

2 out of 5
The Hampton Court Guesthouse
230 Renfrew Street, Glasgow, Scotland

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 85 avis sur 333." "
Note des voyageurs de 8 (Bien), d’après 137 avis sur 333." "
Note des voyageurs de 6 (Satisfaisant), d’après 65 avis sur 333." "
Note des voyageurs de 4 (Médiocre), d’après 28 avis sur 333." "
Note des voyageurs de 2 (Horrible), d’après 18 avis sur 333." "

7,8/10

Propreté

8,2/10

Personnel et service

7,4/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,4/10

Écoresponsabilité

Avis

10/10 Excellent

John

Séjour de 2 nuits en décembre 2022
Réponse de Andy le 3 févr. 2023
Many thanks for your kindness, we wish you all the best and hope to see you soon.

8/10 Bien

nadia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bonne adresse
Personnel très aimable et serviable.
Séjour de 4 nuits en juillet 2022
Réponse de Andy le 8 août 2022
Super Dear guest man y thanks for your visit we hope to see you.

4/10 Médiocre

Justine

Séjour de 2 nuits en février 2022
Réponse de Thor le 27 févr. 2022
Thank you for your enlightened reviews, if your turn up for breakfast late at 10am not much we can do for you Justine plassses

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en juillet 2019
Réponse de Thor le 5 août 2019
Dear guest thank you for the great review we wish you all the best and hope to see you again may thanks

8/10 Bien

Rodrigue

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Qualité prix très correct
Bonne adresse qualité prix...La chambre est très basique mais en contrepartie le petit déjeuner est super copieux 😊
Séjour de 1 nuit en juillet 2019
Réponse de Thor le 3 août 2019
Dear guest thank you for the wonderful review we love you many thanks and we hope to see you again.xx

10/10 Excellent

Brisard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Proche du centre et impeccable !
Personnel très sympa, l'hôtel est confortable, propre er très bien situé proche du centre et des restaurant. Avec mon fils nous avons passé un très bon séjour.
Séjour de 2 nuits en juillet 2019
Réponse de Thor le 19 juil. 2019
Dear guest , thank you for your wonderful review, i hope you have had a safe journey home , we hope to see you gain in Scotland.

6/10 Satisfaisant

daniel, Nuvilly

Les points forts : Personnel et service
Séjour de 1 nuit en août 2018
Réponse de Thor le 18 août 2018
Dear guest thank you for the review we hope to see you again.

10/10 Excellent

THIERRY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
On conseille.
Accueil sympa, efficace et rapide. Possibilité de parking à prix raisonnable dans la rue proposée par l'hôtel. Chambre de 4 personnes au second étage avec belle vue sur Glasgow. Salle de bain refaite récemment, et moderne. Literie confortable. Petit déjeûner copieux.
Réponse de tigermonkey le 5 mai 2018
Dear guest thank you for your wonderful review , amazing people you are most welcome back anytime. please enjoy your travels

10/10 Excellent

PATRICE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2017
Réponse de ALSO anonymous le 14 déc. 2017
Thank you for your great review , we hope to see you again have a great Christmas and New year !!

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Bon emplacement, personnel charmant !
J'ai séjourné à cet hôtel une seule nuit. Je prenais l'avion le lendemain. Très bon accueil, petit déjeuner agréable avec plusieurs choix... cuisiné à la commande ! Le personnel est vraiment très gentil. Ils m'ont conseillé et réservé un taxi pour l’aéroport afin de payer le moins cher (15£). Concernant la chambre, il est regrettable de ne pas avoir de fenêtre surtout que cela n'est indiqué nulle part. La chambre était globalement propre malgré quelques traces dans la salle de bain. La lumière et l'aération automatique dans la salle de bain/wc n'est pas très pratique (s'éteint quand on est sous la douche). Séjour tout à fait correct et bonne situation géographique (10-15 minutes de la gare routière Buchanan Station à pied et environ 15 minutes en voiture de l’aéroport).
Séjour de 1 nuit en septembre 2017

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté

4/10 Médiocre

Christian

Les points faibles : Propreté et confort de la chambre
Hygiène chambre à revoir !
Ménage sommaire de la chambre, hygiène très insuffisante. Breakfast ok, sans plus. Accueil plutôt cordial

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Personnel engagé qui cherche à vous rendre service
Je suis arrivé un peu en avance par rapport à l'heure de récupération des chambres, mais ai tout de même pu immédiatement occuper la mienne. De plus, j'ai été surclassé sans surcoût (je devais n'avoir qu'une salle de bain partagée, mais en ai eu une personnelle). L'isolation sonore laisse un peu à désirer, mais le quartier ne semble pas bruyant. Le petit déjeuner, inclus dans la réservation, était très complet.

8/10 Bien

Denis, Brest

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bon rapport qualite prix
Tres bon rapport qualite prix. Personnel sympathique. Facile d acces en venant de l aeroport ( un peu de marche apd l arret de bus)

6/10 Satisfaisant

Clive

Voyage en couple
Les points forts : Propreté
Very basic room, lucky we only had hand luggage
Séjour de 2 nuits en décembre 2023

8/10 Bien

david

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very clean place with a comfortable bed mattress! Close enough to Central Train / Rail Station and very easy to walk directly to the Hotel. Very helpful person at Front desk, for assistance with extra Directions!! THANK YOU and I would stay again.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Peter

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de John Cena le 24 nov. 2023
Many thanks dear guest hoep to see you agian soon,

8/10 Bien

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One night with elderly father , accommodation good . Friendly and helpful staff. Breakfast excellent. Would recommend this b&b and will definitely stay again. Thank you
Séjour de 1 nuit en novembre 2023
Réponse de John Snow le 13 nov. 2023
Dear guest Many thanks for your wonderful response we hope to see you again.

8/10 Bien

Stewart

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Single room morevthan adequate for 2 night stay. Room comfortable although tv control never worked, they rarely do in guest houses. Bit more shampoo and bodyvwash would be good had to buy some. Breakfast welcome start to the day. Beware steep hill access but listed in description of place. Would comsider highly for future stays.
Séjour de 2 nuits en octobre 2023
Réponse de Andy PAndy le 13 nov. 2023
Dear guets thank you for your super feedback we hope to see you again.

8/10 Bien

D

Séjour de 1 nuit en octobre 2023
Réponse de Andy PAndy le 13 nov. 2023
Dear guest a thousand thank yous please see you soon

10/10 Excellent

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de Andy le 24 oct. 2023
Dear guest thank you so much we hope to see you again.

8/10 Bien

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Long Weekend
Was down for 2 night stay for long weekend,was central and room was standard for what was required,breakfast was good,so no complaints,would stay here again.
Séjour de 2 nuits en octobre 2023
Réponse de Miley le 12 oct. 2023
Super see you soon

8/10 Bien

Jose

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en octobre 2023
Réponse de Andy le 12 oct. 2023
Many thansk xx

2/10 Horrible

Tricia

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I made a online reservation the morning of the day I was to arrive. When I stoped hours later at a restaurant and saw the email from the owner advising me of the walking and stairs and parking a block away that would be involved. I knew I would not be able to handle it. They would not give a refund. One of my first impressions of Canada, thankful that every other experience in Canada was pleasant.
Séjour de 1 nuit en octobre 2023
Réponse de Moose le 12 oct. 2023
Many thanks Hope you had a great time here in CANADA.

6/10 Satisfaisant

David, Brantford

Voyage en famille
Les points forts : Propreté et personnel et service
Liked how they can accommodate 3 person in a room, each with their own bed. Staff is excellent to deal with and room was modestly renovated. Shower was not hot.
Séjour de 1 nuit en septembre 2023
Réponse de youme le 2 oct. 2023
many thanks stay safe

6/10 Satisfaisant

Suzanne

Voyage en groupe
Glad it was only one night stay.
We had to walk up a steep incline, then climbed two lots of steps to get to front door of guesthouse. Reception member was very polite and helpful. We then had to climb a lot more stairs to the top to access our room. I booked the 3 single bed suite we received a double and single but couldn’t be bothered going down and up stairs to complain. We only received two bath towels and one bath mat for 3 people and when I did complain I was told they didn’t do hand towels and I should of brought own. We received another bath towel but had to use bath mat to dry hands in bathroom. Shower worked well and room was provided with a kettle and a small amount of tea coffee sugar and two tiny biscuits. There was a stain on pillow case and bed sheet had wee hairs and I stopped looking as again had no energy to go back downstairs.
Séjour de 1 nuit en septembre 2023
Réponse de andy le 25 sept. 2023
ok thank you then

10/10 Excellent

Nicola

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would stay again.
We had two rooms booked, one for us and one for my daughter, it was very comfortable and clean and had everything we needed for our 1 night stay. Very quiet and a good breakfast.
Séjour de 1 nuit en septembre 2023
Réponse de andy le 19 sept. 2023
Dear guest , thank you so much for this wonderful feed back it does mean alot to us , we hope to serve you asgain please do stay again and take care.

8/10 Bien

Shane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cheap and cheerful
A basic room which was excellent value, and the breakfast was very good.
Séjour de 1 nuit en septembre 2023
Réponse de Andy le 18 sept. 2023
Deasr guest many thasnks for your stay

6/10 Satisfaisant

Richard

Les points forts : Personnel et service
Aside from the big hill you walk up to get to it, it is in a quiet area and safe as a primary school and a dental hospital across from it. Check in was comical as I could straight away not work out how to switch off the bathroom light. I had to leave the room and walk to reception to get the guy to come and have a look. He didn’t have a clue either so went off to call the manager. He came back a short while later to tell me it was activated by a motion sensor. This information should have been presented to me or made available at check in or displayed in the room. It also then raised the issue of having to keep the bathroom door shut to avoid the light and ceiling extractor fan switching on everytime I moved in the bedroom. Given that there was no other source of natural light or fresh air it made the room very stuffy and dim. The room was clean enough and tidy and there was a tea / coffee making facility but the room looked tired with marks on the wall and ceiling. Needs a paint job. The wires were hanging down below the TV as well - cable tidy required
Séjour de 1 nuit en septembre 2023
Réponse de Andy le 18 sept. 2023
Dear many thanks for your stay

8/10 Bien

Cathy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breakfast was very nice and worth including.
Séjour de 2 nuits en septembre 2023
Réponse de Andy le 18 sept. 2023
Dear guest , many thanks all the best and hope to see you soon.

10/10 Excellent

Heather

Voyage en couple
Les points forts : Équipements
Staff was very friendly and room was very clean. Breakfast was very nice.
Séjour de 1 nuit en septembre 2023
Réponse de andy le 11 sept. 2023
Dear Guest , many thanks for your great review we hope to see you again stay safe and be well.

10/10 Excellent

Carolyne

Séjour de 2 nuits en août 2023
Réponse de Andy le 11 sept. 2023
Dear Guest , many thanks for your great review we hope to see you again stay safe and be well.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Andy le 3 sept. 2023
Dear guest many thanks for your stay hope to see you again.

8/10 Bien

Ólafur

Voyage d’affaires
Les points forts : Personnel et service
Séjour de 4 nuits en août 2023
Réponse de Andy le 3 sept. 2023
Dear guest many thanks for your stay hope to see you again.

4/10 Médiocre

Laurie

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The steep stairway to reach the entrance is super dangerous. The steps have old, deteriorated lips. I tripped and fell and got a bloody hash on my foot. I was suppose to have a parking permit upon arrival but there were apparently none left. I was assured it wouldn’t be an issue. While trying to obtain a bandaid for my injured foot, we received a parking ticket five minutes after arrival. The reception was pleasant about it, apologized and told us they’d pay the ticket. But this was an unpleasant start to our short stay. I limped around Glasgow the next couple of hours in search of bacitracin. The room itself was clean enough. Way overpriced though. And the breakfast - was done on the cheap. I wasn’t comfortable taking anything from the continental area as it gave me unclean vibes. A huge jar of Nutella instead of individual packets. Strange tasting canned fruit. I was anxious to leave the basement area where breakfast was served. Surrounding area wasn’t great either. You have to walk down a steep hill to get to the general shopping area. Reception was pleasant and tried to be helpful. I would not stay here again. And if you have a physical disability, stay away from here!
Séjour de 1 nuit en août 2023
Réponse de Karma le 3 sept. 2023
ok then . Karma

6/10 Satisfaisant

Carole

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements
Friendly staff. Need own toiletries as only 1 sachet of shower and hair wash given. Lots of steps to hotel and room. Was fine for 1 night.
Séjour de 1 nuit en août 2023
Réponse de Andy le 9 août 2023
Thank you hope to see you again, more toiletries are given on request. not a problem

10/10 Excellent

julian

Les points forts : Propreté
Second time here great guest house nice clean room good choice for breakie 👍👍
Séjour de 1 nuit en juillet 2023
Réponse de Cindy le 11 juil. 2023
Dear guest many thanks xx

8/10 Bien

THOMAS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quirky Place. Great Breakfast included. It may not be the Ritz but for the price paid its excellent Value for money
Séjour de 3 nuits en juin 2023
Réponse de Cinders le 11 juil. 2023
Super dear guest hope to see you again soon.xx

8/10 Bien

ANGELA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Not best for solo traveler
Great location, city center and public transportation walkable. I had a very small, single room but was disappointed that I had to walk down a flight a stairs to the shared bathroom. Had some issues with the TV which staff took care of quickly.
Séjour de 1 nuit en juin 2023
Réponse de Andy le 30 juin 2023
Dear thank you for the postive feed back please stay safe and hope to see you again soon

10/10 Excellent

S M

Séjour de 1 nuit en juin 2023
Réponse de andy pandy le 18 juin 2023
Hi , Bestie many thanks for this wonderful review

6/10 Satisfaisant

Heather

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Property is surrounded by the art school, boarding school and primary school. There was noise late and early. It’s off the beaten path and is not the most comfortable.
Séjour de 1 nuit en juin 2023
Réponse de ANdy le 18 juin 2023
Many thanks for your review we hope you have wonderful life

10/10 Excellent

Michael

Séjour de 1 nuit en juin 2023
Réponse de Andy le 30 juin 2023
Dear guest thankyou for your wonderful feed back stay safe

10/10 Excellent

Michael

Séjour de 1 nuit en juin 2023
Réponse de Andy le 30 juin 2023
Dear guest many thanks for you wonderful feedback hope to see you again soon

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Disappointing
Even though the location is a bit out of the centre it is still only a about a 10 minute walk away, it seemed to be pretty quiet at night as well considering how close it is to the night life. We were welcomed by a lovely gentleman to the premises. We were staying in a double room which was pretty much what you would expect; bed, toilet, shower, kettle and a tv. The toilet seat was broken so not sitting on the bowl properly, handle on the shower door was broken, shower itself was dirty, duvet was ripped. I dropped a mug on the floor which shattered (reported it to the desk straight away and had to pay £5 to replace a white ikea mug) the replacement mug that I was given is pictured. I’m not one to usually write reviews about somewhere I stayed but I just feel like this place held incredibly high standards for its guests as a lost key was £10 as well as a damaged towel, broken mug was £5. Obviously I understand that having a charge in place will most likely minimise the chances of it happening and means you’re not totally at a loss if it does but the fact that the staff/owners do not uphold the same standards is incredibly disappointing especially for the price I paid for a nights stay.
Séjour de 1 nuit en mai 2023
Réponse de john le 9 juin 2023
Dear guest thank you for your review, please note the duvet cover is not ripped they are from a company like this the other things i will check.

8/10 Bien

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Very good, lacking in comfort.
Very good service particularly at brekfast. The downside was regards to the pillows on the bed which can only be described as being like solid blocks.
Séjour de 1 nuit en mai 2023
Réponse de Andy le 12 juin 2023
Dear guest we will look into this

10/10 Excellent

Kirsten

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The breakfast was great and the staff were incredibly warm and friendly. I ended up upgrading to the ensuite room and it was very clean and tidy. Fast, reliable wifi. Couldn't ask for more!
Réponse de Andy le 26 mai 2023
Dear Guets many thanks for your positive feedback we hope to see you soon.

8/10 Bien

Rob

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gig weekend.
A perfect place to stay for gigs at the garage and for the centre of Glasgow. Be aware for those with disabilities or who can't walk far thst the hotel is up steep incline and has steps up to the entrance. Service was excellent and they even offered to move my bag between rooms while I was out.
Séjour de 1 nuit en mai 2023
Réponse de Ansdy le 26 mai 2023
No problem many thanks hope to see you again.

8/10 Bien

Rob

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Glasgow gig stat
Well placed for going to gigs in The Garage and for heading into the centre of Glasgow. Both rooms were comfy and the breakfast provided each day was great.
Séjour de 1 nuit en mai 2023
Réponse de Andy le 22 mai 2023
dear guest many thanks for staying with us amazing to have you hopefully see you again soon.

6/10 Satisfaisant

Duncan

Basic and clean
Séjour de 1 nuit en mai 2023
Réponse de andy le 10 mai 2023
Thank you for your stay