Lieber Jörg,herzlichen Dank für Ihre Bewertung zu Ihrem Aufenthalt im Hotel Riu Gran Canaria.Wir haben uns sehr über Ihren Besuch gefreut und wissen Ihre gute Bewertung zu schätzen.Natürlich werden wir auch den Dingen nachgehen, mit denen Sie nicht so zufrieden waren und entschuldigen die Unannehmlichkeiten.Wir hoffen sehr Sie kommen uns bald wieder besuchen.Mit besten Grüßen,Hotel Riu Gran CanariaOnline Reputation Manager

Sehr geehrter Christian,herzlichen Dank, dass Sie unser Haus zum zweiten Mal besuchten und sich die Zeit genommen haben Ihre Bewertung abzugeben! Wir freuen uns sehr, dass wir eine so gute Bewertung erhalten haben und dass Sie Ihren Aufenthalt genossen haben. Bewertungen, wie die Ihrige, ermutigen uns sehr und wir werden weiterhin unser Bestes geben, damit sich unsere Gäste sehr wohl fühlen.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,Hotel Riu Gran CanariaOnline Reputation Manager

Sehr geehrte Antje, vielen Dank für Ihren Besuch und dass Sie sich die Zeit genommen haben uns hier auf Expedia so toll zu bewerten.Es war uns ein Vergnügen Ihr Gastgeber sein zu dürfen und es ist schön zu lesen, dass wir Sie voll und ganz überzeugen konnten. Ihre lobenden Worte haben wir mit großer Freude mit unserem Management Team geteilt.Wir hoffen sehr auf Ihren nächsten Besuch und wünschen Ihnen bis dahin alles Gute!Mit herzlichen GrüßenHotel Riu Gran CanariaOnline Reputation Manager

Dear Garen,It is really delighting to read your fantastic feedback! We thank you very much for being our guest, Garen.It is great to learn you are happy with our lovely staff, they will be informed.We hope to welcome you again, so we can share yet another unforgettable visit with you.Loving wishes,Hotel Riu Gran CanariaOnline Reputation Manager

Dear Alin,Thank you very much for stayning with us.It is unfortunate to learn, that regardless our chefs’ efforts, we could not meet your taste.In order to fulfil every guest expectations regarding food, our main buffet and theme restaurants offer a great selection of exquisitely presented local and international dishes which are prepared daily with the utmost care and using fresh ingredients. We regret that we failed to live up to your wishes and we can assure that we do check daily our food offer, combining quality and variety catering for all tastes.We are truly saddened to read that despite our best efforts and the goodwill of our staff, we were unable to fulfil your wishes and you did not find anything positive about our hotel.Best Regards,Hotel Riu Gran CanariaOnline Reputation Manager

Dear alin,We are truly saddened to read that despite the efforts of our team and the goodwill of our staff, we were unable to fulfil your wishes and you did not find anything positive about our hotel.Best Regards,Hotel Riu Gran CanariaOnline Reputation Manager

Dear Aaron,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel. We are very happy to hear that you enjoyed our Hotel Riu Gran Canaria.We look forward to host you again soon. Have a lovely day. Hotel Riu Gran CanariaOnline Reputation Manager

Dear Stephen,We appreciate you taking the time to share your feedback with us, all comments are taken into account.Your evaluation is very helpful when applying changes and improvements.Thank you very much for staying with us.Nevertheless, we will take note of your observations for future arrangements.Hoping to host you again.Best Regards,Hotel Riu Gran CanariaOnline Reputation Manager

Apreciado ÁngelEstamos muy complacidos de recibir información como la que nos brinda ya que, para nosotros es muy importante y podemos observar su satisfacción, lo cual nos complace mucho.Esperamos que vuelva pronto a visitarnos.Cordialmente, Hotel Riu Gran CanariaOnline Reputation Manager

Apreciada GLORIA,Gracias por su comentario tan satisfactorio, Estamos felices de saber que disfrutó de unas inolvidables vacaciones entre nosotros, además nos alegra conocer que su valoración fuera tan positiva en general, pues es para nosotros un reconocimiento a nuestro esfuerzo diario.Anotamos sus observaciones para tratarlas con los departamentos pertinentes y seguir mejorando cada día.Ojalá vuelva pronto a visitarnos, aquí le esperamos con los brazos abiertos.Cordialmente, Hotel Riu Gran CanariaOnline Reputation Manager

Dear Geir Grongstad,We really appreciate you took the time to leave your fabulous feedback.Knowing you enjoy your well-deserved holiday makes every effort worthwhile!We will take note of your kind remarks. Thank you very much on behalf of our staff.Wishing you will visit us again soon.Best wishes!Hotel Riu Gran CanariaOnline Reputation Manager

Dear Jacqueline,Thank you very much for choosing Riu and for sharing your feedback. As we strongly believe that guests come first, it is truly saddening to find that you were not completely satisfied with your recent stay and that there were some aspects that overshadowed your experience.We have passed your concerns to the relevant department for an appropriate follow up and we sincerely hope that you will give us another chance to welcome you again and share a more pleasant experience.Warmest Regards,Hotel Riu Gran CanariaOnline Reputation Manager

Dear Pramodini,Thank you for your nice words.We sincerely hope that soon you will visit us again and thus we can offer you another very pleasant stay.All the best!Hotel Riu Gran CanariaOnline Reputation Manager

Dear Carlos,Thank you very much for your positive review! We are very happy to read that we lived up to your wishes and we hope that you will come back very soon and we can share another great experience. Have a great day,Hotel Riu Gran Canaria Online Reputation Manager