Extérieur

Avis sur Gold Miners Inn Grass Valley, Ascend Hotel Collection

2.5 out of 5

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 693 avis sur 972." "
Note des voyageurs de 8 (Bien), d’après 218 avis sur 972." "
Note des voyageurs de 6 (Satisfaisant), d’après 45 avis sur 972." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 972." "
Note des voyageurs de 2 (Horrible), d’après 6 avis sur 972." "

9,6/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Denise

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de KathE Frazer - General Manager le 20 mai 2024
Hi Denise- I am so glad that you enjoyed your stay! On behalf of all of us at Gold Miners Inn, we look forward to your return!

10/10 Excellent

michael

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Qq
Séjour de 1 nuit en mai 2024
Réponse de KathE Frazer - General Manager le 20 mai 2024
Hi Michael - We are grateful for your review and appreciate the positive feedback!We look forward to your return!

10/10 Excellent

Diane, Reno,

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very considerate. They have a free happy hour and full breakfast.
Séjour de 2 nuits en mai 2024
Réponse de KathE Frazer - General Manager le 9 mai 2024
HI Diane- we are thrilled that you enjoyed your stay, along with our complimentary breakfast and manager's reception! Thank you for taking the time to submit your review! We look forward to seeing you soon!

10/10 Excellent

Shawn

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always nice to stay here.
Séjour de 1 nuit en mai 2024
Réponse de KathE Frazer - General Manager le 13 mai 2024
Thank you, Shawn! It's always nice to have you here! We look forward to next time!

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I've stayed her a few times now. And the staff are very welcoming and the place is very clean. With complimentary drink tickets for a happy hour and a breakfast in the morning. It's also very easy to walk up to downtown grass valley
Séjour de 1 nuit en avril 2024
Réponse de KathE Frazer - General Manger le 6 mai 2024
John- thank you so much for taking the time to share you detailed review! On behalf of all of us at Gold Miners Inn, we are so very happy to hear that your enjoyed all of your stays with us! We hope to welcome you back soon!

10/10 Excellent

Deborah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was very quiet at night. The free breakfast saved us time and money as did the complimentary drinks.
Séjour de 2 nuits en avril 2024
Réponse de KathE Frazer - General Manager le 6 mai 2024
Deborah- thank you so much for your kind words! I'm thrilled that you found value in our complimentary breakfast and manager's reception! We look forward to the next opportunity to serve you- until then, safe travels!

10/10 Excellent

chuck

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We have stayed several times and find the staff helpful and friendly and location convenient. Nice breakfast and afternoon noshing facility.
Séjour de 1 nuit en avril 2024
Réponse de KathE Frazer - General Manager le 25 avr. 2024
Hi Chuck-Thank you for being such a loyal guest! We have loved having you here and we appreciate your kind feedback! We look forward to your next stay!

10/10 Excellent

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de KathE Frazer - General Manager le 18 avr. 2024
Thanks for the feedback, Nicole! We are thrilled you enjoyed your stay with us! See you soon!

10/10 Excellent

Rick

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
all
Séjour de 1 nuit en avril 2024
Réponse de KathE Frazer - General Manager le 13 avr. 2024
Thank you, Rick! We hope you can visit us again soon!

8/10 Bien

Francis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Solid choice.
Séjour de 1 nuit en avril 2024
Réponse de KathE Frazer - General Manager le 13 avr. 2024
Hi Francis- we love being your solid choice when you are in the area! Thanks so much and we hope to see you again soon!

10/10 Excellent

karen

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Homelessness around facility- particularly in the back
Séjour de 1 nuit en mars 2024
Réponse de KathE Frazer- General Manager le 27 mars 2024
Hi Karen- Thank you for the outstanding score regardless of your observation of homelessness around our facility. Unfortunately, we do experience it in our downtown area, however, we take extra precautions to keep our guests safe, such as keeping side entrances locked or accessible only with a room key, keeping bathrooms open only during breakfast and our manager's reception and of course, the key card readers on the elevator, to only allow our guests upstairs.Thank you for your review and we hope to see you again soon!

10/10 Excellent

Amanda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved it, everything was awesome.
Séjour de 1 nuit en mars 2024
Réponse de KathE Frazer - General Manager le 22 mars 2024
Hi Amanda- We loved having you stay with us and hearing that you found everything awesome! Thanks so much for taking the time to share your comments! We hope to see you again soon!

10/10 Excellent

Liliana

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Front desk associate was very kind and helpful . Great hotel close to everything and downtown Grass Valley. Thank you.
Séjour de 1 nuit en mars 2024
Réponse de KathE Frazer - General Manager le 18 mars 2024
Hi Liliana- It looks like you were checked in by our AGM Dennae; thank you for taking the time to share your feedback on your interaction with her! We hope you enjoyed your stay and that we will get to see you again soon!

10/10 Excellent

Tony

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Housekeeping did an excellent job. The overall condition of the hotel was well-decorated and clean, and the staff was always helpful. Definitely will stay there next time I'm in Grass Valley.
Séjour de 5 nuits en mars 2024
Réponse de KathE Frazer - General Manager le 18 mars 2024
Aww- thanks Tony! I'm constantly amazed by how hard they work every day and still have smiles on their faces! Thanks for taking the time to recognize them! We hope your next time in Grass Valley is soon!

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de KathE Frazer - General Manager le 15 mars 2024
Thanks for the review, Steven! We are thrilled that you enjoyed your stay!We look forward to next time!

10/10 Excellent

Stacey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de KathE Frazer - General Manager le 27 févr. 2024
Wahoooo- thanks Stacey! We are so glad that you enjoyed your stay! On behalf of all of us at Gold Miners Inn, we hope to see you soon!

10/10 Excellent

Alex

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de KathE Frazer - General Manager le 22 févr. 2024
Great to hear, Alex! Thanks for visiting us and we look forward to your return!

10/10 Excellent

Diane

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was clean and tidy. We enjoyed the happy hour one evening. Staff were all very warm and helpful. The staff did start putting away food one morning before 9am when my sister went down about 5-10 minutes before ten, things had already disappeared. We think if you supposed to be able to eat before 9 or 10, that all foods should be stocked until the big hand hits the 12.
Séjour de 4 nuits en février 2024
Réponse de KathE Frazer - General Manager le 13 févr. 2024
Hi Diane- UGH- we were doing so good until breakfast! You are totally right- if breakfast is supposed to go until 10am (on the weekends only!) it should be stocked and ready to go until "the big hand hits the 12!" Thanks for the unfortunate, but apparently necessary reminder- we'll be sure to review with our breakfast attendants! Thanks so much for taking the time to share your review- we hope to see you again soon!

10/10 Excellent

Tina

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff. Enjoyed the complimentary happy hour and breakfast. Very close and walkable to the historic district. Great place to stay.
Séjour de 1 nuit en février 2024
Réponse de KathE Frazer - General Manager le 12 févr. 2024
awww- thanks Tina! I'm so glad you enjoyed your visit, our friendly staff, our complimentary amenities as well as our location! Come back in the Spring/Summer to enjoy some of the outdoor activities that Grass Valley and Nevada County has to offer! (plus, dining on the Mill Street Promenade during the summer, under the stars can't be beat!) See you soon!

10/10 Excellent

Adrian, Wadsworth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de KathE Frazer- General Manager le 12 févr. 2024
Wahoo! Thanks Adrian! We look forward to seeing you again soon!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de KathE Frazer - General Manager le 12 févr. 2024
Wonderful- thanks so much for the review! On behalf of all of us, we hope to see you again soon!

10/10 Excellent

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024
Réponse de KathE Frazer - General Manager le 12 févr. 2024
Thanks Lisa! We are so glad that you enjoyed your stay at Gold Miners Inn! Looking forward to your next visit!

10/10 Excellent

robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A good choice
We had a very nice stay. We love the gold country, and this was a good spot for exploring the area. Our room was very nice, fine shower, fine bed, fridge, k-cup for coffee, microwave, glass tumblers (plus plastics if you prefer), and ceramic mugs (plus take-out style cardboard, if you like). Breakfast is okay, no more than that, but the evening "reception" is a nice touch, very welcome. Only two quibbles, really, and one is personal. The breakfast ended at 9:00, earlier than we like. We skipped it the second morning. Also, the tv got a beautiful picture, with plenty of channels, but a premium channel or two wouldn't hurt. Unfortunately, there is no way to know what's on, as the cable/satellite provider doesn't include a programming guide. Not the hotel's doing, but still frustrating. We had a suite, so plenty of room, good for our board games. We would happily stay here again.
Séjour de 2 nuits en janvier 2024
Réponse de KathE Frazer - General Manager le 12 févr. 2024
Robert- Wow! Thank you for your incredibly detailed and thorough review! A quick note about the programming guide- we've working on it (it feels like we've been working on it forever!) but it's coming soon!Thanks again for your review and we look forward to your next visit!

10/10 Excellent

Jacqueline

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de KathE Frazer - General Manager le 31 janv. 2024
Yay- thanks Jacqueline! I'm so glad that you enjoyed your stay! We look forward to your next visit!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Place
Very easy to book, phoned ahead to request early check in so we could attend a family gathering. Suzanne accommodated our request. Suzanne was both friendly and professional. Thankyou so much.
Séjour de 1 nuit en janvier 2024
Réponse de KathE Frazer - General Manager le 30 janv. 2024
Hello Anonymous!Thank you for taking the time to recognize Suzanne's efforts to make your stay great! She has been a vital part of our hotel, since we opened, almost 17 years ago! We are so glad that you enjoyed your visit and hope to see you again soon!

8/10 Bien

James

Séjour de 1 nuit en janvier 2024
Réponse de KathE Frazer - General Manager le 30 janv. 2024
Hi James!Thanks for making the time to post your review! We hope to see you again soon!

10/10 Excellent

Lisa

Voyage avec des animaux de compagnie, Voyage en couple
We travel with a service animal they were very excepting the property itself was very nice love the rustic attire. Thought it was very gracious that they offer the Buffet complementary that is. All in all I would stay here again.
Séjour de 1 nuit en janvier 2024
Réponse de KathE Frazer - General Manager le 30 janv. 2024
aww- thanks Lisa! We loved having you and your furry companion here! I'm so glad that you enjoyed our complimentary breakfast and rustic vibe! We look forward to your next visit!

10/10 Excellent

Ann

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Well-located, clean property, spacious rooms, friendly staff, nice perks
Séjour de 1 nuit en janvier 2024
Réponse de KathE Frazer - General Manager le 29 janv. 2024
Hi Ann - I am so glad that you enjoyed your stay with us and took the time to write a review! Thanks so much for staying with us! We hope to see you again soon!

10/10 Excellent

Larry

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best in Grass Valley
This Hotel has high standards - security, cleanliness and furnishings. I will only stay at the Gold Miners Inn while in Grass Valley.
Séjour de 1 nuit en janvier 2024
Réponse de KathE Frazer - General Manager le 29 janv. 2024
Aww- thanks Larry! We love that kind of feedback and love being your hotel of Choice when you are in Grass Valley! Thanks for taking the time to share your comments! We look forward to your next visit!Safe travels!

2/10 Horrible

DOUGLAS

Séjour de 1 nuit en janvier 2024
Réponse de KathE Frazer - General Manager le 27 janv. 2024
Oh no! I'm surprised that this is the first that I'm hearing about your disappointing experience and would love to have more details about your stay, so that we can make the necessary adjustments and improvements! Can you please contact me at the hotel- I would love to hear your feedback!

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Had a wonderful stay! Great breakfast! Love the ambiance.
Séjour de 2 nuits en janvier 2024
Réponse de KathE Frazer - General Manager le 27 janv. 2024
Hi James- Thanks so much for the kind words! We loved having you here and look forward to your return!

10/10 Excellent

Janis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location on the way to Tahoe
Séjour de 1 nuit en janvier 2024
Réponse de KathE Frazer- General Manager le 22 janv. 2024
HI Janis- So glad you made the stop over on the way to Tahoe! Safe travels and hope to see you again soon!

10/10 Excellent

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de KathE Frazer- General Manager le 22 janv. 2024
HI Heather-Thanks for the review! We hope to see you again soon!

10/10 Excellent

Jessica

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Clean
Réponse de KathE Frazer - General Manager le 22 janv. 2024
Hi Jessica- thanks so much for your review and recognizing the hard work of our Housekeeping team! We hope to see you again soon!

10/10 Excellent

julli

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The only thing that wasnlacking was parking . Everything else was awesome. GREAT BREAKFAST
Séjour de 3 nuits en janvier 2024
Réponse de KathE Frazer - General Manager le 10 janv. 2024
Hi Julli- Oh no! I'm sorry you had trouble finding parking- our parking lot wraps around the building and is usually ample this time of year! Otherwise, I am absolutely thrilled you enjoyed the rest of your stay- as well as our breakfast! We look forward to seeing you soon when you pick up your lost and found items! :) Safe travels until next time!

10/10 Excellent

Lucius

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A Place Near the Heart of Town
The Gold Miner's Inn has become our defacto go-to place when doing an overnight stay in Grass Valley. The walking proximity to everything makes it convenient. Real evening drinks for free and a good breakfast are a bonus.
Séjour de 1 nuit en janvier 2024
Réponse de KathE Frazer- General Manager le 9 janv. 2024
Lucius- WOW! Thank you so much for your kind words- we just love having you here! We look forward to seeing you next time!

10/10 Excellent

Elham

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A very pleasant environment and lovely staff.
Séjour de 1 nuit en décembre 2023
Réponse de KathE Frazer - General Manager le 3 janv. 2024
Aww- thanks Elham! I appreciate your kind words! We hope to see you again soon!

6/10 Satisfaisant

Siti

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was okay for a short stay. Not much diversity in the area or with the staff, nor when co
Séjour de 1 nuit en décembre 2023
Réponse de KathE Frazer General Manager le 9 janv. 2024
HI Siti- I appreciate the time you took to provide feedback on your recent stay! Safe travels to you and Happy New Year!

10/10 Excellent

Barry

Séjour de 1 nuit en décembre 2023
Réponse de KathE Frazer - General Manager le 22 janv. 2024
Barry-Wow- thanks so much for taking the time to score us on your recent stay! Safe travels and we look forward to your return!

8/10 Bien

Todd

Séjour de 2 nuits en décembre 2023
Réponse de KathE Frazer- General Manager le 22 janv. 2024
Hi Todd-Thanks for taking the time to submit your review on your recent stay! We look forward to seeing you again soon!

10/10 Excellent

paul

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Carol

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable hotel in a good location
I stay here often to visit family. Friendly staff, clean and comfortable rooms, plentiful and easy parking, within walking distance to the quaint downtown area.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Ara

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We had a lovely stay at Gold Miners Inn. The staff were friendly and the room was great! The location was perfect because we were able to walk to shops and restaurants. We would definitely stay again.
Séjour de 1 nuit en décembre 2023

8/10 Bien

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Gaby

Séjour de 1 nuit en décembre 2023
Réponse de KathE Frazer - General Manager le 9 janv. 2024
Wahoo! Thanks Gaby! We love to earn a 5 out of 5 score! Thanks so much and we hope to see you again, soon!

10/10 Excellent

Joshua

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Marisela

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
1 night stay
Front desk person was very helpful and friendly. Room was clean and beds were comfortable.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
everything was clean and not cluttered
Séjour de 1 nuit en décembre 2023