Everything was great until I was followed outside the hotel into the parking by an employee in a purple blazer who assumed that I was leaving without checking out. My family and I were putting our luggage in the car and were going to have breakfast in the lounge before checking out but decided against it because I felt like I was being interrogated instead of being a guest.
First time stay here and the hotel was nice, new and clean. The room was nice and quiet. Breakfast was good. We will return here again next time. Anyway we stayed on 3rd floor in the hallway there was a weird burnt, chemical smell, glad the room wasnât smell like that. And I wish the TV is at least have streaming option itâs old school cable tv and no one watch it anymore btw.
This property is beautiful and new! The room was edited with everything we needed. Staff was nice, the little convenience shop was reasonably priced. Breakfast was great with good options of hot food. Checkout was easy, good amenities.
Bree
8/10
A fairly new hotel. Very clean. Staff were great. No hassle checking in.
When we got there they werenât too busy and while we were checking in a couple came up to the desk and said the room they were given was occupied.
Later that night I needed to pay for snacks and they only had one person working and a long line to check in. While we were waiting a woman came up and said the room they gave her and her children already has someone in it. Another man said he went to his room and it looked like it hadnât been cleaned and the tv was on. He thinks there were people still staying in there and were just out at the time. A booking issue is one thing but giving out keys to other peopleâs rooms is not okay.
Our room was nice until we noticed all the ants coming in. Which wouldnât be a huge issue if my youngest wasnât deathly allergic to them. We carry her epipen but thatâs not something we should have to worry about inside a hotel.
There was zero food left for breakfast. Stuff to make a waffle but nothing to put on it. No bagels, oatmeal, fruit, eggs, meat or SPOONS and, no one cared. I had to wait 20 min just for them to refill the coffee. Maybe they are just understaffed but it was rough