booked this hotel as rooms were equipped with kitchen/washing machine. The washing machine broken. The building doesn't look like the pictures,the walls were covered by red sand dirt. Worst was the service. At reception, just before me came 2 kids in swim suits, wet from the pool. the receptionist didn't even greet me until after a few minutes, then she said "2 minutes please". I am a grown up woman, arriving on motorbike, very tired after a long ride. the kids wanted addresses for scuba diving clubs nearby. After 5 minutes of her googling I said, sorry, I am just checking in, could you maybe quickly give me my key,(husband was outside in the head waiting, in full motorbike clothes) and she said, no 2 minutes please, and I said, well you said that 5 minutes ago. After 10 minutes she finished. giving me the key and getting my signature took less than 1 minute, and instead of quickly servicing a grown up tired traveler, she was letting me stand there and wait while looking up addresses which wasn't even urgent. Honestly, priorities in service were a total miss here.
that evening most restaurants were closed nearby due to offseason, we had a very small, expensive pizza with a few alibi-salmon stripes to call itself pizza salmone, for I think 14:50, served by a waitress dressed unprofessionally and not very interested in her guests. we went to bed hungry, and we did not want to have the breakfast there- extra charge and we had had enough.