8/10 Bien
Kirsten B.
25 juil. 2025
Les points forts : Propreté
Overall good experience
The actual apartment was very spacious and the building has a very pleasant rooftop bar willing to serve bar snacks pretty late. The check in process was really strange. The property management group sent several emails asking for credit card information for a “deposit.” I tried to message them to the app but the did not respond. I spoke with VRBO customer support and was told that the host had multiple properties so used different software. We called the host directly and they ultimately let us give the deposit in cash. They originally tried to tell us it would take 3-7 days to get the deposit back, but we were able to negotiate for them to check the apartment right when we left and return it upon check out. The actual apartment was extremely spacious and convenient. The couch had a few stains, but nothing major. I would consider staying again but think the listing needs to warn guests of the deposit policy since it feels very much like a scam. Also be warned that the host will not respond to messages through the app. VRBO also gave me some money back for my inconvenience.
Kirsten B.
Séjour de 1 nuit en juillet 2025