This boutique hotel was great! The staff was very nice and answered all of our questions. The only issue was the TV in the room did not work or the WiFi. The WiFi was on and off. Our room was on the second floor. There is no elevator so be ready to go up and down stairs.
No te avisan que lo que hay en el refrigerador y que consumas serĂĄ pagado, es de mal gusto salir y que te digan que debes pagar por algo que en su momento no te dijeron.
Beautiful hotel. Room was great but no hot water and pressure was not existent. Upon check out, we were accused of eating chocolate from the room which we did not. Asked to comp us breakfast or something for the lack of hot water and we were sadly told they could offer us nothing.
Our stay there was an absolute nightmare.
The manager was beyond rude and aggressive.
We were charged 500 dlls for âdamagesâ (our baby threw up on the sheets) and when we asked to reconsider the charge, the manager called the police and threaten us to take us to jail unless we paid.
We paid under duress and left the hotel with one night still pending on our stay.
I contacted Expedia directly but the agent didnât offer any solution and recommended to contact the local authorities.
The place is absolutely beautiful but the manager and staff are on a power trip and we didnât feel safe staying there.
I reported this to Expedia, and the local tourism authorities but havenât gotten any answers back.
This was the second time staying there and the first time the same manager was not very nice in her demeanor and customer service, but since the place is beautiful, we decided to give it a chance.
I would stay away from that place until they fix how they treat their guests.
Again they called the police on us because we told them the cleaning fee was absolutely excessive and were almost thrown in jail.
The worst nightmare Iâve ever encounter and I am a seasoned traveler.