Hotel Harlev

"excellent petit déjeuner. Belle chambre agréable "

"Good value for money!"

"The hotel is fine for a quick overnight stay. When I called ahead, I requested a sea-view room, which I didn’t get — not a big deal, as I was exhausted and just needed to sleep. The next morning, around 8:15am, I asked for a complimentary/ free late checkout at 10:30am instead of 10am. The receptionist agreed, so I was surprised when, during checkout at 10:30, I was suddenly asked to pay about one hundred and fifty DKK. My friends and I were shocked. The same staff member had told me it could be free. I even reminded her, but a few minutes later she insisted we still had to pay. We didn’t want to argue since we were in a rush for an appointment, so i paid and left — but I was extremely disappointed. As someone who works in a 5-star hotel, I know how late checkouts work and how important a staff member’s word is to a guest. Being told it was free and then being charged anyway felt unacceptable and honestly quite unpleasant. In the car, my friends kept asking why we were charged when it was clearly granted for free. No amount of “SORRY” from the hotel will refund my money. Future guests:When you request something, make sure a second person is present to confirm what was said, in case the hotel changes its stance later. Cheers!"

"Il manque une TV Il manque une inscription pour dire ou se situent les chambres depuis la reception"

"Very nice, cosy and comfortable. Delicious fresh home made breakfast and the personal is kind and always willing to help. I was at Roskilde on business, rented bikes to move around town. Train station is about 20mins walk, might be easier to rent a car to facilitate mobility in town if you are on a schedule. "

"C’est hôtel classique qui niveau prix est intéressant pour Copenhague. Attention il est loin du centre ville mais il reste beaucoup moins cher que les options en ville. Le personnel est sympathique. Les chambres sont classique , plutôt confortable mais le seule bémol et le fait qu’il n’y a pas de store ou rideau obstruant à 100 % donc on est réveillé très tôt le matin. "