Hotel Highland

« Staff rude unprofessional and when told that no service was requested at that moment the staff still entered my room when request was just for new towels and bedding and proceeded to service the room entirely for almost an entire hour. »

« We got upgraded to a suite and it was beautiful. We stayed the night for the Marilyn Manson concert and enjoyed the pool, clubs and gambling. The staff spoiled us with snacks and turn down service. Only complaint would be the food. We weren’t aware that you need reservations for the buffet so we had to eat at the food court which was horrible. We ordered room service for breakfast and it was absolutely awful. The whole place and staff were excellent. »

« The staff was very polite and helpful the second we arrived. Room was clean, shower was great. It worked out great that they have a shuttle bus that takes you to and from the Casino as well. We ate breakfast at the Bistro,food and service was great as well. We'll definitely stay at this location in the future. »

« Motel basique. Bonne literie, mais oreillers peu confortables. Vendu pour 5 personnes, mais c'est très juste. Les lits doubles sont plus petits que sur la photo. Personnel très sympathique à l'accueil. »

« The drain in my bathroom (room 317) reeked really bad. I had to cover it with the shower matt towel to mask the odor. »

« Bien situé et agréable séjour »

« Parfait. Piscine ouverte malgré la meteo défavorable. Excellent accueil et bon petit déjeuner »

« Amazingly cute cabin. Had everything we could need. »

« Un petit cocon avec des plus au sein de l'hébergement, popcorn, café, produits d'hygiène, diffuseur décodeur. Une belle déco et une bonne literie. »

« Hotel viellot mais coquet. Chambre un peu petite. Bon accueil.. Bon wifi. Grande terrasse. Pas mal sz passage surla route mais séjour assez agreable. »

« Chambre spacieuse Bon petit déjeuner Personnel aimable »

« J’ai adoré ! Tout est simplement super, la décoration, le confort, la propreté, les échanges avec la personne par mail…. Merci on reviendra avec plaisir! »

« My husband and I were very excited about staying at the property. We had stayed there years ago, but unfortunately, they have not maintained it in or out from the outside. It looks like a scary movie the paint the trim there’s broken wood everywhere. The tiles are falling off. It looked terrible. The inside the paint was chipping everywhere the carpet felt dirty. The wallpaper was peeling. We were very disappointed. »

« . »

« hotel bien situé au coeur de big bear a cote de la rue pietonne »

« Hôtel extrêmement bruyant avec des travaux et coups de marteau dès 8h du matin »

« I was so disappointed with the completely different state from the photos, as it was on the website. »

« Rafraichir les chambres »

« A perfect central location. A private cottage. Quiet and peaceful. The most welcoming and caring staff. We loved it !!! »