Hôtel près de Site de Hongjun Qiongya, Haikou, Haikou

« Great hotel near airport. Note staff unfortunately don’t speak any English »

« One Gem Hotel has exceeded all my expectations. After missing our train to Sanya, I booked this hotel due to its high reviews. The friendly staffs helped saved my day. As I was leaving the taxi, I dropped my cell phone inside the taxi, my husband and I thought it was lost forever. When we told the receptionists about the situation, they suggested to get the hotel driver to assist me who in turn suggested to drive me back to the airport to report my lost cell phone to the police. My Mandarin was...

« Clean but old and jaded. Gym facilities were not well cleaned and maintained. »

« Perfect location »

« Could not find the hotel. Hotel did not answer my call. Taxi drivers didn’t know where the place was and doesn’t show on maps. I had to spend the night in the airport. »

« I was extremely disappointed with my recent hotel experience, as I felt completely deceived by the use of the name "Courtyard by Marriott" in the advertising. The name led me to believe I was booking a stay at a full-service Marriott property with the standards and quality typically associated with the brand. Instead, what I arrived to was a hotel that fell far below those expectations—both in terms of service and facilities. This kind of branding is deeply misleading. While technically...