Hôtel près de Horlachgraben, Francfort-sur-le-Main, Francfort-sur-le-Main

« Les peronnes de l'accueil ne sont pas serviables et comprehensives. Merci »

« Spa was highlighted in advertisement and when I arrived at the property there was no spa »

« The building is old and in the process of gradually renovating it’s floors and rooms. There is no elevator and we had to carry our luggage to the 2nd flood without any help. We did the check-in with a cleaning lady and never saw someone from the hotel at the reception desk. Neither the room nor the bathroom has any heating as written on the website- heaters are installed in both rooms but not working. Instead, they put a portable heater in our room which of course didn’t manage to warm up our...

« I arrived on Sunday and the hotel owner didnt send me the passcode for the hotel's main door and i waited for hours trying to call him and he didnt pick up. Gladly, the bar's owner nextdoors helped me in that regard. The room is quite big and ggod but the pillows suck, they get you neck pain and there are many missing things that ruin your stay especially if this is your first time in germany and you dont know around »

« La chambre est propre, personnel accueillant, Navette aéroportuaire était à l'heure. »

« Séjour sans souci »