Hotel Houston

« Everything perfect. »

« Didnt do breakfast »

« The room had a “wet dog” odor, and we got in very late and were not going to go through the trouble of changing rooms. In the morning, they were vacuuming in the hallway at 8 am, which was too early. »

« We had booked and prepaid for 3 rooms for 6 nights and were delayed on the road, arriving one day late. Upon arrival, we were informed that our reservations had been canceled because we hadn’t shown up the night before—without any refund. It was extremely frustrating, and after a long day of travel and work, we had to frantically search for another room at 10:00 p.m. »

« Booked in advance, asked for a bottom floor room as we are Sr. citizens. Gave us an upstairs room. Asked the clerk if we could have a ground floor room. (It was Sunday night and plenty of lower rooms were available). Clerk stated no, this is what we the computer gave us. Now for the room. Sink was filthy with mud, toilet had urine all over it and the floor. Turned down the sheets, stains everywhere and full of dead bedbugs! We left the property after lodging a complaint with the clerk! »

« Staff accommodated missing items in the room; room included two comfy recliners »

« Just a nice experience »

« The check in team moved our room to one that would be more convenient for us having our dog with us, and we didn't have to ask. Really appreciate that initiative and care. »

« Tout était bien le service à l'accueil la chambre était propre et les lits confortable »