Hôtel près de Humber Bridge Country Park, Hessle, Hessle

« I grabbed a pillow from the wardrobe that was in a "clean" plastic bag, the pillow was infested with bed bugs as I got bitten on my head, neck, hands and arms. My wife, who was next to me, was not bitten, so I assume it was the pillow. Pls take necessary measures to clean. »

« The staff were available through email, and allowed me to check in early which was very helpful and kind. I didn't love the layout of my particular room, I didn't know quite what to expect from the photos which aren't reflective of the actual rooms. The bed was in a small room to the side with barely any space around it, and the living room/kitchen was quite narrow. I am a particular person (read picky), so I am guessing the room would have fully pleased someone else! I didn't ask to change...

« SdB et robinetterie hors d'âge. Lit et oreillers très inconfortable. ventilation SdB inopérante. »

« One of the best English breakfasts I have had in my life time »

« Definitely not "serviced ". 2 loo rolls, half a bottle of washing up liquid, 1 x pod for washing machine and about 75ml milk left to us for 4 nights/5 days. Check in is an email sent to you literally at 2pm, not a minute earlier and there is a number to call if anything emergency is needed. Other than that, no human interaction. Your room key is a swipe you get in your email. Noisy at night if you're at the front. There is a nearby church whose bells are chimed every 15 mins throughout the night...

« Comfortable basic accommodation. Good location. Amenable staff »

« Très bien localisé sur la marina avec une belle vue du restaurant et une terrasse sympa. Sauna, salle de sport pratique et piscine relativement grande pour un hotel. Par contre bien que les chambres sont refaite (peintures, traveaux...) ça reste un peux vieux. On entend tout les bruits de la chambre connectée. Personnels acceuillant. »

« Booked as a base to explore Hull. It's basic but immaculately clean and perfect for a quick stop over. »

« I booked this hotel at very short notice while preparing to travel from the northeast of Scotland to visit a seriously ill family member for what was expected to be a final visit. Unfortunately, on the morning of our planned departure for the 8-hour journey, we received the sad news that our family member had passed away, meaning the trip was no longer required. We contacted the hotel immediately to explain the exceptional circumstances and respectfully requested a refund or goodwill...

« Is this hotel a's very good »

« We stayed here and had a meal in the evening and breakfast next morning. Nice clean room and good food. »

« On the first night, we had a fire alarm at 3 a.m. It took the night auditor 30 minutes to turn it off. No complimentary gesture or apology was offered. The hotel is outdated for a 4-star property. The bathroom silicone is moldy, the carpet is stained and needs a deep clean, and the room was very dusty. The reception staff were not helpful, the phone was not working in a room so hard to get the reception.. and when the shower temperature kept going from very hot to very cold. Coffee and tea were...