The staff friendliness, exterior hotel grounds and beach were the best aspects of this hotel. The sea was crystal clear (pebble beach). The pools were clean and the mini slides in the kid's pool were good fun for younger kids. Unfortunately, it's not a 5 star luxury hotel as advertised. It's catered for French speaking families regarding the day time and evening activities which was not advertised and we therefore couldn't participate so we had to find ways to entertain the kids. The main water slides are for 7+ year olds and are on a schedule which again was not advertised and we couldn't make full use of this facility (on only during lunch time and at 16.30). The food provided is limited and average quality. The indoor premises lacked decor and warmth, like a blank canvas. There were some issues around correct towelvand coffee provisions for the rooms, the room phone not working, the bathroom flooding after a shower (especially the room with the shower curtain which was old and stained), no room service, no cream in the room for coffee as not something they supply, the toilet roll handle falling off the wall, old mattresses (could feel the springs), tired room decor (closet, doors, chair), tired beach umbrellas (and very low so even the kids knocked their head a couple times let alone the adults). The all inclusive doesn't include Greek coffee. The afternoon snack was just biscuits/cake. The bar closed at 11pm. Overall, a pleasant beach holiday but only a 3 star hotel.