Hotel Jenolan Caves

« The place was clean but a bit outdated »

« We had room 15 but the bed sloped downwards against the wall. Not flat. Very tiny ...... But bathroom was modern . Clean and tidy . No shops nearby and need a car to go to the shops . Reception wasn't open in the evening when guests arrive . Denise was good and welcoming. Expedia rates are much better than the room rates if booked direct . No heater in the room either and temp plunged to under 7 degrees while we were there. »

« Nice view from the room, room little email, shower room need a air extractor »

« Hôtel magnifique , intimisme . avec une vue extraordinaire sur la chaine des Blue Mountains »

« Location!!!! Parking space next to cottage. Family friendly! »

« Bien située mais aurait besoin de rafraichissement. Correct pour court séjour. »

« Beautiful hotel »

« every thing it was ok »

« Massage chairs are great ! »

« Excellent »

« Receptionniste attentionnée nous a proposé un spot view moins achalandé »

« La localisation et le calme Propreté et confort chambre »

« The property location is good with shops nearby. But the property condition was very poor with leakage in the bathroom, bed rugged with a sagging mattress so much so that my daughter now has a sore back due to sleeping in that. The property did not have a drinking water fountain anywhere and the only option was to fill water from the bathroom. The staff were however very warm and were doing their best to help. »

« Well equiped,clean bathroom »

« N »

« Nice location with great views from the rooms. The rooms however do need a modernization (the bathrooms in particular) and the floors were a bit smeary with residue of cleanser. Be aware that the road leading there has many pot-holes (a warning sign would be helpful, especially when arriving in the dark) and while that may not be in the purview of the hotel, those on the driveway and parking area should at least be fixed by the hotel. »