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Bewertungen von Cassia Lodge

3.5 out of 5
Cassia Lodge
Plot 15, Buziga, Buziga Rd, Kampala, UG1

Bewertungen

7.8

Gut

2 von insgesamt 6 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
3 von insgesamt 6 Gästebewertungen haben eine Bewertung von 8 - Gut" "
0 von insgesamt 6 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 6 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 6 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

8.0/10

Personal & Service

8.0/10

Ausstattung

7.6/10

Zustand der Unterkunft

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great getaway from the city.
Aufenthalt von 2 Nächten im Juni 2021
Antwort von Winnie am 7. Juni 2023
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.

10/10 – Hervorragend

Dirk

Aufenthalt von 4 Nächten im Februar 2020
Antwort von Winne am 7. Juni 2023
Dear Dirk, Thank you for staying with us and we appreciate your feedback rating and we hope you stay with us again in the future.

2/10 – Ungenügend

DAVID

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
I would not recommend staying at the Cassia Lodge
Hotel has a very scenic view of the city and Lake Victoria. That is the only good aspect of the hotel. The air conditioning unit only blew air, not cold air; the internet did not work properly; two of the electrical outlets in the room did not work. Finally, a major negative aspect is that they insisted we did not pay even though we had the confirmation receipt from hotels.com
Aufenthalt von 1 Nacht im Januar 2020
Antwort von RW am 21. Jan. 2020
Hello David, We apologize for the inconvenience that was caused during your stay at our hotel.W are sorry that you did not get the services as per your expectations and we will ensure that this is checked so that no other guest will raise the same complaint.WE once again apologize for the inconveniences.

8/10 – Gut

Dave

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
So much potential
Amazing view of lake. Also the people were wonderful But rooms needed updating. Very disappointed. Was a hot day and air conditioning was a small machine in the room and it was totally inadequate resulting in warm room. Ceiling fan never worked. Bathroom was very dated.
Aufenthalt von 1 Nacht im März 2019
Antwort von FK am 20. Apr. 2019
Dear Guest, Thank you for taking your time to review our property. Your feedback is well appreciated and will be taken into action to improve on guest satisfaction. We wish to host you again in future.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had an excellent stay at cassia. We highly recommend this hotel. It was clean, the rooms large and all have a lake view. It has a stunning view of Kampala where you can have dinner and watch over the whole city. The staff are super friendly and accommodating. It’s easy to get to the city but nice and quiet away from the hustle and bustle for when you want to sleep. Our flight home was at midnight and the staff kindly let us keep our room until we had to leave which was very generous. Would definitely come back!!
Aufenthalt von 5 Nächten im Dezember 2018
Antwort von Winnie am 7. Juni 2023
Thank you for the excellent review!We're thrilled your time with us was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fabulous view, an oasis close to Kampala.
Excellent view, good restaurant and pleasant grounds.
Aufenthalt von 2 Nächten im Mai 2017
Antwort von John am 7. Juni 2023
Dear Guest, Thank you for taking your time to review our property. Your feedback is well appreciated and will be taken into action to improve on guest satisfaction. We wish to host you again in future.