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Avis sur Diament Plaza Katowice

4 out of 5
Diament Plaza Katowice
Dworcowa Street, 9, Katowice, Silesian Voivodeship

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 44 avis sur 70." "
Note des voyageurs de 8 (Bien), d’après 17 avis sur 70." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 70." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 70." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 70." "

9,6/10

Propreté

9,2/10

Personnel et service

8,4/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

Akira

Séjour de 1 nuit en avril 2024

10/10 Excellent

Leila

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location close to mall train and bus stations
Séjour de 7 nuits en mars 2024

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Séjour de 5 nuits en janvier 2024

10/10 Excellent

Gianluca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Kamila Zarzycka Deputy General Manager le 18 déc. 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.

2/10 Horrible

Marta

Séjour de 2 nuits en novembre 2023

10/10 Excellent

Baldur

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2023
Réponse de Kamila Zarzycka Deputy General Manager le 18 déc. 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.

8/10 Bien

Edward

Séjour de 2 nuits en octobre 2023
Réponse de Kamila Zarzycka Deputy General Manager le 18 déc. 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

10/10 Excellent

menno

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good facilities and extensive breakfast options
Séjour de 2 nuits en octobre 2023

6/10 Satisfaisant

Michele

Séjour de 4 nuits en septembre 2023

10/10 Excellent

Pawel

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Kamila Zarzycka Deputy General Manager le 15 sept. 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

10/10 Excellent

Kamil

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alles suoer gewesen!!
Séjour de 2 nuits en août 2023
Réponse de Kamila Zarzycka Deputy General Manager le 15 sept. 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

10/10 Excellent

HAIM

Séjour de 1 nuit en août 2023
Réponse de Kamila Zarzycka Deputy General Manager le 15 sept. 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

10/10 Excellent

Taku

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
very good
Séjour de 2 nuits en août 2023
Réponse de Kamila Zarzycka Deputy General Manager le 15 sept. 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

4/10 Médiocre

Kiran

Voyage en famille
1) The hotel cleaners never cleaned our dustbins for 3 days the same rubbish was there from when we checked in till we checkout 2) the curtains are falling off and don’t cover all the windows, it was very hard to get any sleep whilst sleeping on the sofa bed as the light was coming in 3) the sofa bed was not made up and we had to wait 1 hour 45 min from 9pm till 1045pm till someone came to bring us linen/pillows/duvet 4) the bathroom shower was disappointing the water was so slow and half way through the water cuts off then followed by a small break the water starts again with ice cold water. This was the penthouse
Séjour de 3 nuits en août 2023

10/10 Excellent

4COSO

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cool
Séjour de 1 nuit en août 2023
Réponse de Kamila Zarzycka Deputy General Manager le 28 août 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

10/10 Excellent

Miriam

Séjour de 2 nuits en août 2023
Réponse de Kamila Zarzycka Deputy General Manager le 28 août 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

8/10 Bien

Beata

Séjour de 1 nuit en juillet 2023
Réponse de Kamila Zarzycka Deputy General Manager le 28 août 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

10/10 Excellent

Jozef

Séjour de 1 nuit en août 2023
Réponse de Kamila Zarzycka Deputy General Manager le 28 août 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

8/10 Bien

Yvonne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sehr gut
Séjour de 2 nuits en juillet 2023
Réponse de Kamila Zarzycka Deputy General Manager le 28 août 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.Best regards,Kamila ZarzyckaDeputy General Manager

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, modern ,proffesional staff! All good!
Séjour de 1 nuit en août 2023
Réponse de Kamila Zarzycka Deputy General Manager le 28 août 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

10/10 Excellent

Oleg

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Kamila Zarzycka Deputy General Manager le 28 août 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

10/10 Excellent

Robertus

Séjour de 3 nuits en juillet 2023
Réponse de Kamila Zarzycka Deputy General Manager le 28 août 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

8/10 Bien

Pierre

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable
Nice comfortable stay, close to transport and action.
Séjour de 3 nuits en juillet 2023
Réponse de Kamila Zarzycka Deputy General Manager le 28 août 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

10/10 Excellent

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Good location Friendly staff
Séjour de 3 nuits en juillet 2023
Réponse de Kamila Zarzycka Deputy General Manager le 28 août 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

10/10 Excellent

Hendricus

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great Hotel, close to the Railstation and the city centre.
Séjour de 3 nuits en juillet 2023
Réponse de Kamila Zarzycka Deputy General Manager le 28 août 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.Best regards,Kamila ZarzyckaDeputy General Manager

4/10 Médiocre

Sally

Séjour de 1 nuit en juin 2023

10/10 Excellent

Thais

Séjour de 1 nuit en juin 2023

10/10 Excellent

Natalia

Séjour de 3 nuits en juin 2023

10/10 Excellent

Damien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was an experience. Close all bars and great places to eat.Thank you Katowice!
Séjour de 5 nuits en mai 2023
Réponse de Kamila Zarzycka Deputy General Manager le 13 juin 2023
Dear Guest, Thank you very much for taking the time to write about your stay with us. We are glad that you enjoyed our breakfast and that the hotel was pleasant! Our team works hard to ensure that all our guests have a positive experience and we appreciate the kind words. We strive to provide the highest quality of service and amenities for each of our valued guests, and we are glad we were able to do so during your stay. Thank you again for your review and we hope to welcome you back soon.Kamila ZarzyckaDeputy General Manager

10/10 Excellent

Norman

Séjour de 2 nuits en mai 2023
Réponse de Kamila Zarzycka Deputy General Manager le 13 juin 2023
Dear Guest,Thank you very much for taking the time to write about your stay with us. We are glad that you enjoyed our breakfast and that the hotel was pleasant! Our team works hard to ensure that all our guests have a positive experience and we appreciate the kind words. We strive to provide the highest quality of service and amenities for each of our valued guests, and we are glad we were able to do so during your stay. Thank you again for your review and we hope to welcome you back soon.

4/10 Médiocre

Nicolas

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Very disappointing!
We booked at the Diament Plaza because it was a new hotel with a good location, close to the train station and walking distance from the conference center. When we arrived to check in in the evening, we were told that our room had been "destroyed" by the previous customers, and they had no other room available. They first wanted to move us to one of their other hotels which was 6km from the city center! We had to check online ourself to discover that they had another hotel next to the convention center. They did no propose it directly. We had to force them to check whether there was a room available. There was one, which we luckily got. But the hotel was much older and less comfortable (two uncomfortable single beds instead of a queen, from the 70s). They never offered us any refund or anything to compensate for the difference. We also saw other customers being told their room had been given to someone else, because they "didn't confirm their late arrival". Very bad...
Séjour de 3 nuits en mai 2023

8/10 Bien

kevin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en avril 2023
Réponse de Kamila Zarzycka Deputy General Manager le 2 mai 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

10/10 Excellent

Andrea

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr freundliches und zuvorkommendes Personal. Moderne Zimmer. Sehr reichhaltiges Frühstücksbuffet. Die Tiefgarage umfasst nur 4 Parkplätze. Zudem ist diese sehr klein und eng. Parksituation vor dem Hotel schwierig. Man kann jedoch auch im nahegelegenen Einkaufszentrum parken. Hotel liegt sehr zentral.
Séjour de 2 nuits en avril 2023
Réponse de Kamila Zarzycka Deputy General Manager le 2 mai 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.Best regards,Kamila ZarzyckaDeputy General Manager

10/10 Excellent

Deborah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Recently renovated, the rooms in this hotel were beautifully decorated and very stylish. Check in and out was quick and efficient and all the staff were very welcoming. Breakfast was good with a great range of food and beverages to suit every taste. The hotel was very central and only a short walk from the train/bus station. I’d definitely recommend this hotel and, if we return to Katowice, we’d definitely stay there again.
Séjour de 4 nuits en avril 2023
Réponse de Kamila Zarzycka Deputy General Manager le 11 avr. 2023
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.Best regards,Kamila ZarzyckaDeputy General Manager

10/10 Excellent

Maciej

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mars 2023
Réponse de Kamila Zarzycka Deputy General Manager le 30 mars 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

10/10 Excellent

christophe

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
You cant be wrong by booking this hotel. Nice reception staff, spotless and excellent location. Highly recommended.
Séjour de 1 nuit en mars 2023
Réponse de Kamila Zarzycka Deputy General Manager le 15 mars 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

10/10 Excellent

Vikesh

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Need to cater for veg
Séjour de 2 nuits en février 2023
Réponse de Kamila Zarzycka le 3 mars 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaRoom Division Manager

8/10 Bien

Joseph

Séjour de 1 nuit en février 2023
Réponse de Kamila Zarzycka le 3 mars 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaRoom Division Manager

8/10 Bien

Geir Morten

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
IEM Katowice
Veldig fint hotell. Det var noen ansatte som ikke var så god i engelsk. Ellers var rommet veldig rent og moderne. For min del var frokosten ikke spiselig. Så jeg kommer til å bestille uten frokost om jeg skal tilbake. Kort gange til spodek arena.
Séjour de 3 nuits en février 2023
Réponse de Kamila Zarzycka le 3 mars 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaRoom Division Manager

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We got the apartment room. The room was amazing and very clean. She staff at reception were very nice too. They even called our room a few minutes after we got in to make sure everything was good. Highly recommend this hotel.
Séjour de 3 nuits en février 2023
Réponse de Kamila Zarzycka le 3 mars 2023
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaRoom Division Manager

8/10 Bien

Oliver

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement

8/10 Bien

Andrea

Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice hotel close to the city center!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2022

8/10 Bien

Sung-Ho

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Catowich hotel
Very comfortable place for biz trip It located just behind of city center and easy to get good resturant and funny place
Séjour de 1 nuit en novembre 2022
Réponse de Kamila le 2 déc. 2022
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaRoom Division Manager

10/10 Excellent

Liam

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2022

10/10 Excellent

Feodor

Séjour de 1 nuit en août 2022

10/10 Excellent

Giuliano

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
war alles gut
Séjour de 5 nuits en juillet 2022

8/10 Bien

Luca

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Parcheggio troppo caro
Hotel molto bello, camera confortevole. La posizione di fronte alla ferrovia però non garantisce il silenzio durante la notte. Le tende non sono sufficienti ad oscurare la camera. Il parcheggio è estremamente costoso!
Séjour de 2 nuits en juillet 2022
Réponse de Kamila Zarzycka, Room Division Manager le 18 juil. 2022
Dear Guset, Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Katowice. Yours Sincerely, Kamila Zarzycka, Room Division Manager

2/10 Horrible

Piotr

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Not recommended
So, first of all, the room was located with view for patio for air condition units, tight, confined zone. By the way, hotel was not fully booked. I parked my car exactly in the front of main entrance for 100 PLN on hotel parking place - in the morning I found cigarettes and bubble gums on the roof. Nobody walking on the street did it because there was an ash around and looks like cigarettes fall down from hotel windows directly. It's not fault of staff of course but certifies about hotel quality. Small rooms. Room no. 110. Breakfast excellent.
Séjour de 1 nuit en juillet 2022
Réponse de Kinga Karweta le 15 juil. 2022
Dzień dobry Szanowny Panie Piotrze, dziękujemy za wystawienie opinii. Jest nam niezmiernie przykro w związku z zaistniałą sytuacją. Dokładamy wszelkich starań aby nasze usługi były na najwyższym poziomie. Jak najbardziej czujemy się odpowiedzialni za naszych Gości i nie powinno dość do takiej sytuacji. W celu potwierdzenia dbałości o komfort naszych Gości, chcielibyśmy Pana zaprosić na bezpłatny nocleg w naszym Hotelu Diament Plaza, przy kolejnej Pana wizycie w Katowicach. W celu dokonania rezerwacji zapraszam do kontakt bezpośrednio ze mną pod numerem telefonu: 667-775-060 Pozdrawiam Kinga Karweta Kierownik Recepcji