Hôtel près de Kedarnath Mahadev Temple, Surat, Surat

« Merveilleux séjour de quelques jours à Surat. Lorsque nous avons réservé via hôtels.com nous avons accidentellement indiqué 1 adulte. Lors de notre check out l’hôtel nous a facturé 1500 rupess +Tx de plus par nuit car nous étions 2. Arnaque totale! Un point très négatif qui gâche l’ensemble de l’expérience. C’est malheureux »

« Excellent staff, »

« It was in a convenient location but it was noise due to a function in the same building. I am not sure if the bedsheets were washed. Their contact number from google was absolutely no help as all they are interested is making new booking and not for the current booking. I made multiple calls as I was running late for checking in but not a single operator assisted (either hung my call or left it on hold with no further response) Reception staff was good but their google contact number staff is...

« Do not stay here. The hotel smells bad and is very dirty. My room had piss left on the toilet and a used condom under the bed. When I complained and asked the staff to clean it they refused and continued playing PUBG on their phones. I left after 1 night dispiting having paid for 3 nights. Could not get my money refunded for the rest of the nights despite the terrible conditions of the room. Very unprofessional place. »