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Bewertungen von The Orkney Hotel

3 out of 5
The Orkney Hotel
40 Victoria Street, Kirkwall, Scotland

Bewertungen

8.2

Sehr gut

20 von insgesamt 54 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
20 von insgesamt 54 Gästebewertungen haben eine Bewertung von 8 - Gut" "
13 von insgesamt 54 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 54 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 54 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.4/10

Sauberkeit

8.4/10

Personal & Service

8.0/10

Ausstattung

7.6/10

Zustand der Unterkunft

7.6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Hans

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2023

6/10 – Okay

Charles

Aufenthalt von 4 Nächten im Oktober 2023

8/10 – Gut

Diane

Aufenthalt von 4 Nächten im September 2023

10/10 – Hervorragend

Jennifer c

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Four night stay. Great location, super helpful and friendly staff. Delicious breakfasts. Would very happily stay agsin
Aufenthalt von 3 Nächten im September 2023

8/10 – Gut

Veronique

Mit dem Partner gereist
Gut: Ausstattung
I do agree with some of the comments that the property has a few minors issues or quick fixes to do like a bath sealer to redo. However, the room was spacious, the restaurant / bar very decent and staff was polite. It had thin walls so be prepared to hear a bit of the neighbors or the dinner area in the morning / evenings.
Aufenthalt von 2 Nächten im August 2023

6/10 – Okay

David

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent service from friendly staff, comfy bed, good shower, good hot breakfasts, excellent bar, all round good place to stay. If older person, no lifts, walk up, & limited vehicle access to front of the building.
Aufenthalt von 2 Nächten im Juli 2023

6/10 – Okay

Bruce

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
We originally booked as the hotel was advertised as 'pet friendly' with a private garden area. Thankfully, we had a change of plan and didn't take our dog. When we arrived and someone finally appeared to check us in, after about 10 minutes, we were allocated a small room on the 3rd floor which the wi-fi didn't seem to reach. While the room was just about adequate for a couple, it would not have worked for us with our dog. Also, none of the staff knew how to access the garden as although there was a door from the dining room, we were told this 'wasn't allowed' to be used - we heard other guests asking too. I'd suggest anyone with any specific requirements check with the hotel in advance.

8/10 – Gut

Margaret

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
The hotel was a bit worn. The room was very small, but we expected that. Shower was TINY and had mold in it. The food in the hotel restaurant was AWESOME. Based on the moldy shower I would not stay here again.
Aufenthalt von 1 Nacht im Juni 2023

8/10 – Gut

Richard

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Really quaint. Great location. Water pressure was low
Aufenthalt von 2 Nächten im April 2023

8/10 – Gut

John

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2023

10/10 – Hervorragend

Colin

Aufenthalt von 2 Nächten im März 2023

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service
Hotel was good but bedroom let it down. Artex peeling of roof, mould round taps in shower etc. Food was good and service great.
Aufenthalt von 2 Nächten im Januar 2023

10/10 – Hervorragend

Katherine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2022

10/10 – Hervorragend

Karina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Highly recommended
Room spacious and comfortable. Location excellent. Generous breakfast. Really friendly staff
Aufenthalt von 2 Nächten im Dezember 2022

10/10 – Hervorragend

Steven

Aufenthalt von 1 Nacht im Oktober 2022

10/10 – Hervorragend

Richard

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
convenient location close to cathedral and palace ruins; excellent "full Scottish breakfast" in morning; we had arrived at 23:00 and they were able to help us with our late check-in
Aufenthalt von 3 Nächten im Oktober 2022

8/10 – Gut

Alison

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
A friendly welcome and there was fruit at breakfast which was nice. No warning upfront that our bedroom would be reached by 2 flights of stairs - no lift - so my painful tendon certainly got a workout. Stayed for 3 nights and the menu was the same every night - even the specials.
Aufenthalt von 3 Nächten im September 2022

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Only drawback was that the car park was at the back of the hotel with a precarious set of steps which took you to the front of the hotel. Not very easy in the dark.
Aufenthalt von 4 Nächten im September 2022

8/10 – Gut

Luc

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2022

8/10 – Gut

Catherine

Gut: Sauberkeit, Personal & Service und Ausstattung
convenient location, staff lovely, decor rather dated, wifi only ever connected for a few seconds. facilities ok
Aufenthalt von 2 Nächten im Juli 2022

10/10 – Hervorragend

Daniel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
An older property but a charming one. We had a great experience at the Orkney Hotel. The staff were kind and very helpful. Loved the location - great for walking about town and very close to St Magnus Cathedral.
Aufenthalt von 2 Nächten im Juni 2022

8/10 – Gut

helen

Gut: Sauberkeit und Komfort des Zimmers
Great room slow breakfast
The room was lovely and quiet ,although the bathroom was a little tired.Bed comfortable room service was very good . Breakfast service needs to be more consistent, some mornings very slick and organised other appeared chaotic , staff appeared over whelmed on occasion. Evening meal menu could do with a little more variety .Reception / bar staff were excellent. An excellent position for town explorations .
Aufenthalt von 4 Nächten im Juni 2022

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2022

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Personal & Service
Ok stay
Expensive for what you get. Breakfast wasn’t the best, short staffed and not very attentive. Didn’t have breakfast the second day. Receptionist staff was good Room could do with an upgrade
Aufenthalt von 2 Nächten im Mai 2022

6/10 – Okay

Andy

Aufenthalt von 1 Nacht im Mai 2022

10/10 – Hervorragend

Donna

Aufenthalt von 1 Nacht im Mai 2022

10/10 – Hervorragend

WENDY, DIDSBURY

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel. They have the best full scottish breakfast I have ever had. The breakfast room was lovely. The pub was very good as well. They are centrally located and very quiet. The staff were exceptional. Very comfortable room as well. So much history and atmosphere. I would love to stay there again!
Aufenthalt von 2 Nächten im April 2022

8/10 – Gut

Ian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Quiet few days.
Aufenthalt von 3 Nächten im März 2022

10/10 – Hervorragend

James

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel ,
Aufenthalt von 3 Nächten im Januar 2022

8/10 – Gut

Stewart

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Orkney hotel
Spacious room large bathroom with powerful shower nice bar area.
Aufenthalt von 1 Nacht im November 2021

8/10 – Gut

James

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay
Very good stay.. Very central with great service
Aufenthalt von 1 Nacht im November 2021

6/10 – Okay

Raymond Scott, Santa Clara

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Ausstattung
The front desk/management staff are not very accommodating, I wouldn't recommend staying here because of that. Conversely the bar/pub staff are AMAZINGLY friendly, congenial, and pleasant. I recommend eating/drinking here, but not staying.
Aufenthalt von 1 Nacht im Oktober 2021

6/10 – Okay

Terry

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
One night in Kirkwall
Good location, walking distance from harbour, bus station and main street. Impressive reception area but a bit dated in the corridors (very worn carpets) and rooms were a bit shabby for the price paid ,but OK, Reception staff very good.
Aufenthalt von 1 Nacht im Oktober 2021

8/10 – Gut

Carol

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Oktober 2021

10/10 – Hervorragend

Scott

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely hotel in centre of Kirkwall
Lovely hotel in centre of Kirkwall ran by team of friendly people with free parking and wifi. Very good food served in both a la carte restaurant and bar.
Aufenthalt von 4 Nächten im September 2021

6/10 – Okay

Lauren

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The staff were absolutely lovely and very helpful. Unfortunately the rooms (whilst mostly very clean) are stuck in an 80s time warp - not what you’d expect for the price of a room. My other half enjoyed the food, but my veggie curry was watery and bland with soggy veg. The whisky bar has an amazing selection (over 800 bottles!) but it’s a shame that no one working in the bar knows anything about whisky. There isn’t any information about them either so choosing one was taking a stab in the dark. We were really looking forward to trying some whiskies (and we did!) but this was a bit of a let down. It could be so much more.
Aufenthalt von 1 Nacht im September 2021

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient to everything in the city center
Aufenthalt von 2 Nächten im August 2021
Antwort von Mary am 25. Aug. 2021
Thank you for the positive response! We hope to see you again in the future.

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful
Loved the hotel. Staff friendly and helpful. Food is delicious and immense in size and quality.
Aufenthalt von 5 Nächten im Juli 2021
Antwort von Mary am 28. Juli 2021
Thank you for your positive response. It was our pleasure serving you.

10/10 – Hervorragend

R R

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Brilliant hotel
This hotel was excellent. The staff were extremely helpful and welcoming. Everything was very Covid secure. The food in the restaurant was wonderful, particularly the lamb and we dined there several times as it was the best place to eat in Kirkwall. The staff worked so hard to make our stay perfect
Aufenthalt von 7 Nächten im Juli 2021
Antwort von Mary am 26. Juli 2021
Thank you for such a positive response. It means alot to us post re-opening! We wish you well and hope to see you again in the future.

6/10 – Okay

JOHN

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Could do better.
Could do with more, better trained, staff esp in restaurant. For the money, I’d expect the default to room service, rather than having to request fresh towels, etc. Dated. Great location in Kirkwall town centre.
Aufenthalt von 4 Nächten im Juli 2021
Antwort von Mary am 14. Juli 2021
Thank you for your comments, John. In compliance with our Covid-19 Procedures to minimize exposure, we ask if our guests mind if their rooms are not serviced but to please let us know if they require anything i.e. towels, soap, etc. Our Covid-19 Procedures are mentioned at check-in and listed on a card in each room. Post-lockdown, our staff is quite new and are still in training but we do appreciate your patience with this. We are glad you have otherwise enjoyed your stay.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very convenient. My room was a good size. The bed was comfortable.
Aufenthalt von 2 Nächten im Juli 2021
Antwort von Mary am 14. Juli 2021
We appreciate your comments and are glad you that enjoyed your stay .

4/10 – Schlecht

James

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not value for your money
Old fashioned
Curtains worn by the sun
Basic
No comfortable seats
Aufenthalt von 2 Nächten im Juli 2021
Antwort von Mary am 14. Juli 2021
Thank you for your feedback, James. We do endeavor to keep our prices reasonable and in a world where prices are being raised since lockdown, we have kept our 2020 prices for 2021. We hope that you enjoyed your stay nevertheless.

8/10 – Gut

Sonia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
TCFD Reporting; the good, the bad, and the ugly
Comfortable and clean hotel. Check in was easy and the staff were welcoming and friendly. They cared about offering the personal service.
Aufenthalt von 2 Nächten im Juni 2021
Antwort von Mary am 14. Juli 2021
Thank you for your kind comments Sonia. We are happy that you enjoyed your stay.

10/10 – Hervorragend

Susan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juni 2021
Antwort von Mary am 26. Juli 2021
Thank you so much for your review. It was our pleasure serving you and we hope to see you again in the future.

10/10 – Hervorragend

Royston

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very pleasant stay.
We travelled to Kirkwall, Mainland Orkney as foot passengers and chose to stay at the Orkney hotel rather than others on the basis of the food we could expect and the warm feelings the bar and restaurant seemed to exude. We were not disappointed in the slightest. Breakfast with local haggis was delicious, dinner the same and the Orkney gin in the Gin bar was delightful Even more delightful was the display of lovely artwork of a very high standard to be found everywhere. The location was nicely central with the bus terminus at less than 10 minutes walk away. The staff were engaging.
Aufenthalt von 2 Nächten im Mai 2021
Antwort von Mary am 14. Juli 2021
Thank you for your kind comments Royston. We renovated the bar a few years ago and are happy to hear that you enjoyed it. We endeavor to offer local food and drink and glad to see that you like it as much as us!

6/10 – Okay

Mark

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Mai 2021
Antwort von Mary am 26. Juli 2021
Thank you for your review. We hope to see you again in the future.

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Staff really helpful and friendly. Food excellent.
Aufenthalt von 3 Nächten im Mai 2021
Antwort von Reception am 25. Mai 2021
Thank you for your positive comments. Please let us know how we can further help. Enjoy your stay.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent stay.
Very spacious comfortable room. Friendly service.

10/10 – Hervorragend

CAMERON

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely stay
Great old fashioned lovely hotel, excellent staff, very comfortable