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Bewertungen von The Shore

3 out of 5
The Shore
Shore Street, Kirkwall, Scotland

Bewertungen

8.4

Sehr gut

64 von insgesamt 130 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
38 von insgesamt 130 Gästebewertungen haben eine Bewertung von 8 - Gut" "
15 von insgesamt 130 Gästebewertungen haben eine Bewertung von 6 - Okay" "
4 von insgesamt 130 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 130 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

8.8/10

Personal & Service

8.0/10

Ausstattung

8.2/10

Zustand der Unterkunft

6.8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Zimmer war geräumig und sehr sauber. Das Frühstück ausreichend und die Lage sehr zentral.
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Karen am 27. Juli 2019
Thank you for letting us know that you enjoyed your stay with us.

10/10 – Hervorragend

Fabian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Juni 2019
Antwort von Karen am 13. Juli 2019
Thank you for reviewing us.

10/10 – Hervorragend

Robert, Stamford

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient location near the harbor, easy free parking and walkable to nearby restaurants and bars.
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Margaret

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Appreciated nearness to northern islands ferries Reasonable value for money
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Liliana

Mit dem Partner gereist
Gut: Zustand der Unterkunft
In the middle of the town. Very good
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Frank

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Januar 2024

10/10 – Hervorragend

Jennifer

Aufenthalt von 2 Nächten im Oktober 2023

2/10 – Ungenügend

Colin

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Claudette

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Shore was a wonderful hotel for our trip to Orkney. The rooms where spotless, the shower was wonderful and the restaurant served delicious food.
Aufenthalt von 2 Nächten im Oktober 2023

8/10 – Gut

debbie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Susanne

Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Pamela, Walnut Creek

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice sized room, friendly and helpful staff at the reception desk.
Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

Lisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The Shore is a property bought by The Kirkwall Hotel and is directly next door. I thought our room was charming and had a beautiful view of the harbor. There was a bottle of water, a kettle, a French press and coffee provided along with cookies. No fridge, but that wasn’t a deal breaker for us. The rooms are clean and updated for such an obviously older building, but the rooms are small. O eve again not a problem for us. You don’t want to stay here if you have trouble with stairs or you need space to spread out. But we really enjoyed our stay here.
Aufenthalt von 3 Nächten im August 2023

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Ann

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The Shore is affiliated with the nearby Kirkwall Hotel. Breakfast is at the hotel. There is no lift, so if your suitcase is heavy it will be a challenge.\ the room was great. The Kirkwall was great. We were able to leave our bags for the day, and enjoy the upstairs lounge while we waited for the buss to our ;ate-night ferry.
Aufenthalt von 2 Nächten im Juni 2023

10/10 – Hervorragend

Kirk, Reading

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The Shore was bought by the owners of the Kirkwall as a room add on facility. The room was clean and quiet. Check in and check out is done at the Kirkwall and breakfast is served in the Kirkwall as well. The front desk folks were pleasant and helpful. The room could have used a little attention by the cleaning folks. These are not new buildings so the conditions match the age. Breakfast is at 7:30 am and dinner starts at 6 pm.
Aufenthalt von 1 Nacht im Juni 2023

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Personal & Service
Disappointing experience
Aufenthalt von 2 Nächten im Juni 2023

4/10 – Schlecht

Colin

Aufenthalt von 1 Nacht im April 2023

8/10 – Gut

James

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Shore hotel
Although I slept in the shore hotel I wasn't made aware on booking that I would have to collect my keys, and have breakfast and dinner at the Kirkwall Hotel. Perhaps it would be helpful if this was mentioned on booking. But room was lovely
Aufenthalt von 1 Nacht im November 2022

6/10 – Okay

Magnus

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Stort behov av renovering
Det är ett hotell som väntar på antingen rivning eller renovering, för det är i rätt dåligt skick. Det gick inte att stänga dörren till toaletten, det knarrade och knakade om golvet, det var fuktigt i rummet efter duschen en bra stund. Men det var en skön och hård säng, kuddar och täcken var jättefina och jag sov fantastiskt gott. Ingen reception utan den hade närliggande Kirkwall Hotel. Vilket i sig inte gjorde något, för personalen var mycket trevlig och tjänstvillig, och nästa gång bor vi där, för där var det väldigt mysigt.
Aufenthalt von 4 Nächten im November 2022

10/10 – Hervorragend

Shelley

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I ended up being in their other property next door- The Kirkwall Hotel- stunning-cannot give enough expletives for the room and the food at breakfast and dinner- superb
Aufenthalt von 2 Nächten im Oktober 2022

6/10 – Okay

Shanna

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I was definitely not impressed with this property. It was recently acquired by the Kirkwall hotel but you can tell not much work has gone into it. The first room they had us in was a single bed, but though I booked a room with 2 beds. I also called the property directly, prior to my visit, to confirm this, but still wasn’t given 2 beds. Upon pointing this out, they did change our room to a much smaller attic space with 2 beds, but the door couldn’t open without hitting one of the beds, and the room’s window was covered with black mould, so we had to go back to the original incorrect room with one bed. Service staff was okay, not unfriendly but also seemed annoyed at having their mistake pointed out, and only after proving that I phoned to confirm 2 beds did the staff begin to look for a solution. Overall, it’s a decent location on a beautiful island, but when I visit again, I will likely find another hotel to stay at unless serious improvements have been made.
Aufenthalt von 4 Nächten im September 2022

8/10 – Gut

Cathy

Aufenthalt von 1 Nacht im September 2022

2/10 – Ungenügend

Florencio, TORONTO

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Avoid this dungeons. Neglected. Abandoned. Dark. Damp. Paper thin walls and ceiling. Over priced. It’s criminal.
Aufenthalt von 1 Nacht im September 2022

6/10 – Okay

Andrew

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Arrived off the last boat, but disappointed that there was n option for dinner after a long drive. Should be options for guests to eat
Aufenthalt von 1 Nacht im August 2022

4/10 – Schlecht

Martin

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im August 2022

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dirty hotel the shore
The shore hotel room was dirty we had to ask to get the bed change on arriving kettle in room was the same food was terrible we sent back roast beef dinner was cold and old potatoes on the plate breakfast was under cooked could not eat it waist of £25 pounds not great cook’s will never return over price £685 for four nights in the worst room I have ever stayed in the Amex which is the shore hotel darkest damp room dirtiest room I have ever stayed in Kirkwall itself is a picture
Aufenthalt von 4 Nächten im August 2022

2/10 – Ungenügend

Sara

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Shockingly awful Shore Hotel
Warning - do not book Shore Hotel. The hotel is closed and operates as an annex to the next door hotel. It smells damp. Rooms are basic and cheaply furnished. It is like a ghost hotel. Noise from music in nearby building can be heard in room. Lock on room we were given did not work. Given the price - 165 for one night without breakfast- this level of accommodation is completely unacceptable. Thankfully when we went back to complain we were moved into a great room in the next door hotel.
Aufenthalt von 1 Nacht im Juli 2022

8/10 – Gut

Kirsteen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Adequate rooms
Served a purpose. Comfortable but tired - being renovated in coming winter, and it needs it. Entrance hallway very gloomy and a bit stale smelling.
Aufenthalt von 2 Nächten im Juli 2022

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
Aufenthalt von 2 Nächten im Juli 2022

8/10 – Gut

Christopher

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juni 2022

8/10 – Gut

Norman

Geschäftlich gereist
This is and annex of the Kirkwall hotel, you have to leave this building and go to the Kirkwall hotel to speak with someone or have Breakfast.
Aufenthalt von 1 Nacht im Juni 2022

8/10 – Gut

Craig

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2022

8/10 – Gut

Darin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The Shore was recently acquired by its neighbor, the Kirkwall Hotel, so the reception desk is one building to the west - and various websites and other services (including the in-room phones) have yet to be updated to the new numbers. The building is irregular, with room in nooks and crannies. Ours was an attic with nice skylights and views, though many stairs to access. The staff, especially Andrew, were very polite and helpful. We enjoyed our stay and will return in the future!
Aufenthalt von 2 Nächten im Mai 2022

2/10 – Ungenügend

Kathleen

Aufenthalt von 2 Nächten im Mai 2022

2/10 – Ungenügend

Kelly

Aufenthalt von 1 Nacht im Mai 2022

6/10 – Okay

Raymond

Verbesserungswürdig: Sauberkeit
Aufenthalt von 4 Nächten im Mai 2022

2/10 – Ungenügend

Chris

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Cold, damp room with very small single bed.
When I arrived at 8pm reception was not manned. Only looking around I saw a note to say that I had to go to a different hotel to get key. If I was not local I would not have known were this other hotel was. I also called the number listed but know one picked up. Room was really dreadful, small, damp smelling and cold, the heating had not been switched on. I also had been given a small single bed, and room looked nothing like pictures. Soap dispenser in shower was empty. To be honest room was awful and the only reason I did not complain straight away was the fact that it was raining outside and I was incredibly tired after travelling all day. I informed reception that next morning at 6.30 am that I was dissatisfied, and that room was not worth the money and that I felt ripped off. This room was not worth the money and was an embarrassment to Hotel. I would not recommend this establishment to anyone.
Aufenthalt von 1 Nacht im März 2022

6/10 – Okay

William

Gut: Personal & Service
Aufenthalt von 2 Nächten im Februar 2022

8/10 – Gut

Amanda or Scott

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It’s gonna be great…
This space was recently purchased by the Kirkwall Hotel property next door. It is going to be an amazing space once the transition is complete. The staff that helped us were kind and professional and our room was very comfortable. It was an experience we won’t soon forget. 😉
Aufenthalt von 1 Nacht im Oktober 2021

10/10 – Hervorragend

Kieran

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im September 2021

8/10 – Gut

peter

Gut: Zustand der Unterkunft und Komfort des Zimmers
The hotel itself is good but the staff need to be a little more attentive to the guests. Just the little things like offering you another drink when your glass is clearly empty rather than having to ask. Some spend to much time chatting with each other rather than watching the needs of the room.
Aufenthalt von 3 Nächten im September 2021

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Personal & Service
No in-house restaurant or bar
When we booked the hotel we were under the impression that there was a bar and a restaurant in house. However on arrival there was a note on the outside door of the hotel indicating that guests were to check in at the hotel down the road. We then discovered that breakfast was to be served in this hotel. This was a wee bit of an inconvenience especially as on 2 mornings it was raining. The breakfast was lovely and the restaurant staff were lovely too. Due to covid our rooms were not cleaned and we were left a note on which to tick any items we required (tea, coffee, milk, clean towels etc). We were to leave our dirty towels outside our door when we wanted them changed, whereupon clean towels would be left on the floor outside our room. Could we suggest that the clean towels are inside a bag, as leaving them in a much use corridor with lots of footfall "unpretected" does not seem very hygenic. The towels however were lovely and white and of good quality. There were a couple of issues with our room, however these were resolved quickly.
Aufenthalt von 4 Nächten im September 2021

6/10 – Okay

Alberto

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel had gone into liquidation and had been taken over by the Kirkwall Hotel. We were not informed about this before we travelled. When we arrived at the hotel the entrance door was closed and a note told you to check in at the Kirkwall hotel. When we got the key and entered the Shore Hotel the reception was in darkness and the door of what had been the breakfast room had black polythene covering the inside of the door. This hotel is not worth £145 a night and I could not recommend it.
Aufenthalt von 2 Nächten im September 2021

2/10 – Ungenügend

Will

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Disgraceful experience with the room and G.M
The room I was given at the Shore was really not fit for purpose- the noise from other rooms and bathrooms around meant the noise in my room was incredibly loud-‘with workers staying and getting up from 3.30 am. It was horrible and I did not really sleep more than 3 hours. I spoke to reception and the General Manager was called - I found her to be dismissive and incredibly rude - she coldly told me they were aware of the problems and asked the receptionist to refund me £15. She had no interest to engage with me- or show any concern or contrition for my experience. She barely acknowledged my presence and spoke as if I was not in front of her to her colleague. Having spent 25 years as an Executive in the hotel industry- I believe this GM demonstrated poor hospitality behaviours and it seemed to me the two staff members looked embarrassed. It was very disappointing and I believe she let herself down and the entire Kirkwall hotel down ( The Kirkwall Hotel now manages The Shore as an annexe).
Aufenthalt von 1 Nacht im Juli 2021

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed in the Shore hotel which is an annexe of the Kirkwall hotel. Rooms were clean and spacious.
Aufenthalt von 3 Nächten im Mai 2021

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2020
Antwort von Hotel Management am 11. Dez. 2020
Thank you for your review

10/10 – Hervorragend

Louise

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Hotel
Lovely little hotel by the harbour. Very friendly, helpful staff. I was upgraded on arrival which was greatly appreciated, the rooms were clean and spacious. Due to covid there was only continental breakfast available and unable to serve meals in their restaurant but kindly allowed takeaways to be consumed in their breakfast room. I would definitely stay here if I visited Orkney again.
Aufenthalt von 6 Nächten im Oktober 2020
Antwort von Sam am 26. Nov. 2020
Thank you staying with us, we appreciate your feedback.

10/10 – Hervorragend

Richard

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely hotel
Hotel within walking distance of pier, shops and more. Clean, friendly staff and helpful. I would definitely recommend the Shore
Aufenthalt von 1 Nacht im November 2020
Antwort von Sam am 26. Nov. 2020
Thank you for staying with us, we appreciate your feedback.

10/10 – Hervorragend

brian

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Hotel
Lovely wee hotel at the harbour in kirkwall... Rooms were lovely.... Staff were great
Aufenthalt von 3 Nächten im September 2020
Antwort von Hotel Management am 18. Sept. 2020
Thank you for your review, we appreciate your feedback.