2/10 – Ungenügend
Christine U.
23. Okt. 2025
Arrived Friday evening with the AC broken. Contacted the property management company. They had maintenance out the next morning at 10am who confirmed the AC was broken. We were told they have portable AC units & will provide one if the owner will pay the additional charge for it. We would have been perfectly happy with that. Unfortunately, when we returned that evening there was no portable AC unit. There was no way we could sleep another night in the sweltering 87 degrees (or stay the additional 8 days). The condo is cement brick - we literally felt we were in an oven. We were there for our wedding & had another 24 guests staying next door in Aston Shores. It took a couple hours searching the web and calling other resorts to find another unit available for us to stay in nearby so we could still be close to our wedding party. It was very stressful. Luckily, we found a place. We moved out of that unit Saturday night and enjoyed a restful sleep in an airconditioned unit. I contacted them the following morning and told them we vacated the unit. They charged us for 2 nights (we only stayed one night) along with all the other fees VRBO, Cleaning, etc... Awful experience. I'm working with the credit card company to get by 980 returned for the one miserable night we stayed there. Do not stay here.
Christine U.
Aufenthalt von 2 Nächten im September 2025

















