Rezeption

Bewertungen von Ramada by Wyndham Lahore Gulberg II

4 out of 5
Ramada by Wyndham Lahore Gulberg II
23 2 4 And 25 N Gulberg Ii L, Lahore

Bewertungen

8.2

Sehr gut

69 von insgesamt 120 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
21 von insgesamt 120 Gästebewertungen haben eine Bewertung von 8 - Gut" "
11 von insgesamt 120 Gästebewertungen haben eine Bewertung von 6 - Okay" "
7 von insgesamt 120 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
12 von insgesamt 120 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.6/10

Sauberkeit

8.8/10

Personal & Service

8.2/10

Ausstattung

8.6/10

Zustand der Unterkunft

8.4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Mirza Nomman

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
One of the best services ever experienced by us. The entire staff is amazing and dedicated to ensuring the stay is made unforgettable. Hotel management is courteous and takes care of requests with utmost urgency. The food is always great and the breakfast buffet is one of the best you will find in any country. We will return and also try out other locations.
Aufenthalt von 14 Nächten im März 2024
Antwort von Rehana Ali/FOM am 19. Apr. 2024
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg.

6/10 – Okay

Bülent

Geschäftlich gereist
Gut: Komfort des Zimmers
Aufenthalt von 6 Nächten im Januar 2023
Antwort von Rehana Ali Front Office Manager Ramada Lahore am 24. Jan. 2023
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable.

10/10 – Hervorragend

Dimitri, Nürnberg

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Super schönes Hotel, sehr sehr sauber. Tolle Mitarbeiter, wenn man was gebraucht hat, waren sie stets da
Aufenthalt von 7 Nächten im Oktober 2021
Antwort von Ramada Hotel Lahore am 3. Nov. 2021
Dear Guest, Thank you, so much for staying at Ramada Lahore Gulberg, and sparing few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience for staying at Ramada Lahore Gulberg was good and you are satisfied and happy with our services. We are committed to provide good customer experience and satisfaction as our priority, and your review reaffirms to our commitment. Thanks for your kind words and we look forward to welcoming you back at Ramada Lahore Gulberg.

8/10 – Gut

DAI

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2021
Antwort von Ramada Hotel Gulberg am 28. Sept. 2021
Thank You for your review.

10/10 – Hervorragend

Fiza

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Rehana Ali am 16. Mai 2024
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

2/10 – Ungenügend

Haris

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
Not a good experience. Service was horrible
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Rehana Ali am 18. Mai 2024
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

10/10 – Hervorragend

Robina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great ambiance; fantastic breakfast; very safe within vicinity of hotel; walking distance to designer.
Aufenthalt von 7 Nächten im März 2024
Antwort von Rehana Ali am 5. Apr. 2024
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

2/10 – Ungenügend

Eli

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Rehana Ali am 22. März 2024
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

6/10 – Okay

Muryum

The staff mixed our rooms up and did not have one room ready so I had to share my room with my colleague
Aufenthalt von 9 Nächten im März 2024
Antwort von Rehana Ali am 22. März 2024
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

4/10 – Schlecht

Syed

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Rehana Ali am 15. März 2024
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

10/10 – Hervorragend

Ali, san francisco

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
It was convenient
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Rehana Ali am 6. März 2024
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 – Hervorragend

Charanpreet

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great experience with Ramada . Customer service is great and Breakfast was really good 👍👍.I would love to go again in future 🙂
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Rehana Ali am 26. Feb. 2024
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 – Hervorragend

Kashif

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ideal Location
Very nice hotel centrally located. The rooms are spacious and the breakfast choice is immense. Would highly recommend this hotel for people visiting relatives and sight seeing.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Rehana Ali am 23. Feb. 2024
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

2/10 – Ungenügend

Rajender

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Rehana Ali am 22. Feb. 2024
Thank you for taking the time to share your feedback with us.If there's anything specific you would like to share or discuss further, please feel free to reach out. Your satisfaction is our top priority, and we are dedicated to making amends and providing a better experience in the future.

2/10 – Ungenügend

Muhammed Shoaban

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overtly unprofessional. Uncooperative on basic issues. Toilet not working throughout majority of stay. Night shift concierge were very rude and unprofessional.
Aufenthalt von 15 Nächten im Dezember 2023
Antwort von Rehana Ali am 4. Apr. 2024
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time

8/10 – Gut

Hamza

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Rehana Ali am 19. Feb. 2024
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

6/10 – Okay

Muhammad

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Rehana Ali am 14. Feb. 2024
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 – Hervorragend

ricky, tracy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Rehana Ali/FOM am 3. Feb. 2024
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

2/10 – Ungenügend

Basit

Geschäftlich gereist, Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Ausstattung
Unprofessional staff. Keep disturbing knocking on the door. Too much extra charges at the checkout
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Rehana Ali/FOM am 31. Jan. 2024
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your valuable input and apologize for any inconvenience you may have experienced.To better address the issues you faced, we kindly request you to provide more details about the specific concerns you encountered during your stay. Your comfort and satisfaction are our top priorities, and we want to ensure that we address any shortcomings promptly.Regarding the matter of room privacy, we sincerely apologize if there were any disruptions. We suggest you display the DND sign to avoid daily services like refilling of tea/coffee, placement of Fruit Basket etc. Additionally, we would like to clarify that our standard practice is to present the room folio upon check-out, and we appreciate your understanding in this regard.Your comments about our professional staff are essential to us, and we are committed to continuous improvement. We assure you that your feedback will be shared with our team to ensure that we maintain the highest level of professionalism and service.We genuinely value your suggestions for improvement, and any further details you can provide will aid us in making the necessary enhancements to enhance your future experiences with us. Please feel free to respond to this email with any additional information or suggestions you may have.Once again, thank you for choosing our hotel, and we look forward to the opportunity to serve you better in the future.

8/10 – Gut

Eva

Aufenthalt von 5 Nächten im Januar 2024
Antwort von Rehana Ali am 22. März 2024
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Rehana Ali am 31. Jan. 2024
Thank you for taking the time to share your feedback regarding your recent stay at our hotel.

10/10 – Hervorragend

Ghufran

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean room, amazing breakfast buffet with tons of options.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Rehana Ali am 29. Jan. 2024
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 – Hervorragend

Fathima

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing service! The staff was very accommodating and helpful.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Rehana Ali/FOM am 26. Jan. 2024
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 – Hervorragend

Hasan

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff, always willing to help and look after. Excellent items to choose from for breakfast buffet.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Rehana Ali am 23. Jan. 2024
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg.

8/10 – Gut

Jose

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A very fine hotel. Rooms lovely and modern. My only qualm is that the service during the dinner buffet could have been better, but the food itself was excellent. Would definitely stay here again.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Rehana Ali/FOM am 23. Jan. 2024
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg.

6/10 – Okay

Verifizierter Reisender

Didnt seem the level of Ramada. Could have been a lot better.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rehana Ali am 12. Jan. 2024
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

2/10 – Ungenügend

Yasir

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rehana Ali am 12. Jan. 2024
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

4/10 – Schlecht

Muhammad

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
The heating system bailed out on us. Then there was running toilet that needed to be fixed. We had to call most of the times to have house keeping provide us with clean towels, toiletries. Food order would had to be fixed as the person taking the order would skip a few things like instead of sending over hard eggs they would send easy and the. had to be reminded about the order. They would then send someone to fix the same eggs instead of sending new ones. I don’t recommend this property to anyone.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Rehana Ali am 12. Jan. 2024
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re sorry we’ve been unable to meet your expectations this time.

6/10 – Okay

Vesna

Mit einer Gruppe gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Food was excellent but service very slow
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Rehana Ali am 28. Dez. 2023
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re sorry we’ve been unable to meet your expectations this time.

2/10 – Ungenügend

Umar

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Rehana Ali am 12. Jan. 2024
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.

8/10 – Gut

Kashif

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Rehana Ali am 28. Dez. 2023
Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel

8/10 – Gut

Mubashir

Everything including staff was very good
Aufenthalt von 2 Nächten im November 2023
Antwort von Rehana Ali/FOM am 15. Nov. 2023
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 – Hervorragend

Ahmed

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice, comfortable and clean hotel. The staff was extremely courteous. The breakfast menu was very extensive and quality of the food was amazing.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Rehana Ali/FOM am 15. Nov. 2023
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 – Hervorragend

Qurra Tul Ain Shoaib and Shoaib

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Chef - Mohammad Asif, (not sure about the name) the guy who is at the egg station and always working hard, he is the best and very hard working guy. Really enjoyed the breakfast far better taste than other hotels that I'd stayed in LHR.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Rehana Ali/FOM am 15. Nov. 2023
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 – Hervorragend

mohammed

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Rehana Ali/FOM am 15. Nov. 2023
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Rehana Ali/FOM am 25. Okt. 2023
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 – Hervorragend

Danesh

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Post wedding night room
Excellent service MR Khuram at the front desk gave us a complimentary upgrade
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Rehana Ali/FOM am 9. Okt. 2023
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 – Hervorragend

Sheriza

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a great trip
Aufenthalt von 3 Nächten im September 2023
Antwort von Rehana Ali/FOM am 3. Okt. 2023
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 – Hervorragend

Tahir

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lahore visit September 2023
Me and my daughter really enjoyed our stay at the hotel. The staff were excellent, friendly and always there to help us in a very friendly manner no matter how small the requests were. The hotel was very clean, kept that way by the very dedicated and excellent cleaning staff. The buffet breakfast was very good with a good variety of food. We once had lunch there and again very good food and choice available. Will defiantly stay there again next time in Lahore. I will be taking my family there on Eid-ul-Fitre in 2024. Would 100% recommend this hotel.
Aufenthalt von 8 Nächten im September 2023
Antwort von Rehana Ali/FOM am 3. Okt. 2023
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

8/10 – Gut

DAVIDE MAURO

Aufenthalt von 2 Nächten im September 2023
Antwort von Rehana Ali/FOM am 3. Okt. 2023
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 – Hervorragend

Asad

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall good experience this 2nd trip. King bed Room was neat clean and excellent size as we were travelling with 4 piece luggage. Breakfast in the Lobby Tajine restaurant is always top notch one of the best. My stay at this Ramada was far superior than at The Nishat in this same trip.
Aufenthalt von 2 Nächten im September 2023
Antwort von Rehana Ali/FOM am 26. Sept. 2023
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 – Hervorragend

Christopher

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was very much impressed. The service was Incredible! Highly recommended.
Aufenthalt von 7 Nächten im September 2023
Antwort von Rehana Ali/FOM am 26. Sept. 2023
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing a few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience of staying at Ramada Lahore Gulberg was good and that you are satisfied and happy with our services. Our priority is to provide exemplary customer experience and satisfaction, and your review reaffirms our commitment. Thanks for your kind words and we look forward to welcoming you back to Ramada Hotel Gulberg

10/10 – Hervorragend

Babar

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent service all the staff excellent food Elevator slow not air conditioner Other wise experience excellent whole family enjoyed it
Aufenthalt von 3 Nächten im August 2023
Antwort von Front Office Manage am 21. Aug. 2023
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience for staying at Ramada Lahore Gulberg was good and you are satisfied and happy with our services. We are committed to provide good customer experience and satisfaction as our priority, and your review reaffirms to our commitment. Thanks for your kind words and we look forward to welcoming you back in Ramada Hotel Gulberg With Warm Regards, Rehana Ali Front Office Manager

6/10 – Okay

Suhail

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Rooms had a few flaws eg damp, sockets not working, shower head not working. Some of these were fixed promptly, some weren’t. Staff generally tried to be accommodating. Breakfast was not bad but repetitive. Weren’t able to advise as a tourist about things to do/places to eat etc around Lahore.
Aufenthalt von 9 Nächten im August 2023
Antwort von Front Office Manage am 21. Aug. 2023
We appreciate your patience in reporting the issues with your room, such as dampness, malfunctioning sockets, and the shower head. It's unfortunate that some of these concerns were not promptly addressed, and we apologize for any frustration this may have caused. We are glad to hear that our staff made efforts to be accommodating, but we acknowledge that there's room for improvement in terms of the timely resolution of such issues.Regarding breakfast, we're pleased that you found it satisfactory. We'll certainly take your feedback about repetition into account as we continue to enhance our dining offerings.Thank you for choosing Ramada Lahore, and we hope to have the pleasure of hosting you again.Warm regards,Rehana

10/10 – Hervorragend

Mr Arshi

Aufenthalt von 1 Nacht im August 2023
Antwort von Front Office Manager am 17. Aug. 2023
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience for staying at Ramada Lahore Gulberg was good and you are satisfied and happy with our services. We are committed to provide good customer experience and satisfaction as our priority, and your review reaffirms to our commitment. Thanks for your kind words and we look forward to welcoming you back in Ramada Hotel Gulberg With Warm Regards, Rehana Ali Front Office Manager

10/10 – Hervorragend

Tahir

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im August 2023
Antwort von Front Office Manager am 16. Aug. 2023
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience for staying at Ramada Lahore Gulberg was good and you are satisfied and happy with our services. We are committed to provide good customer experience and satisfaction as our priority, and your review reaffirms to our commitment. Thanks for your kind words and we look forward to welcoming you back in Ramada Hotel Gulberg With Warm Regards, Rehana Ali Front Office Manager

8/10 – Gut

Israr

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Good hotel. Enjoyed my stay. Everything was good except toilet was blocked
Aufenthalt von 1 Nacht im August 2023
Antwort von Ramada am 5. Aug. 2023
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience for staying at Ramada Lahore Gulberg was good and you are satisfied and happy with our services. We are committed to provide good customer experience and satisfaction as our priority, and your review reaffirms to our commitment. Thanks for your kind words and we look forward to welcoming you back in Ramada Hotel Gulberg With Warm Regards, Rehana Ali Front Office Manage

10/10 – Hervorragend

Stephanie

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful property with very helpful staff.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Front Office Manage am 12. Juli 2023
Thank you, so much for staying at Ramada Lahore Gulberg, and sparing few minutes out of your precious time to share your valuable feedback. I am delighted to know that your experience for staying at Ramada Lahore Gulberg was good and you are satisfied and happy with our services. We are committed to provide good customer experience and satisfaction as our priority, and your review reaffirms to our commitment. Thanks for your kind words and we look forward to welcoming you back in Ramada Hotel Gulberg With Warm Regards, Rehana Ali Front Office Manage

10/10 – Hervorragend

Irfan, Milton

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good place
Aufenthalt von 3 Nächten im April 2023
Antwort von Ramada Lahore am 3. Mai 2023
Dear Guest We wanted to take a moment to express our sincerest gratitude for the wonderful feedback you provided regarding your recent experience.Your kind words mean a great deal to us. It is always a pleasure to hear that our efforts to provide exceptional service have made a positive impact on our guests.Your feedback serves as an inspiration for us to continue delivering the highest level of service possible. We appreciate your support and look forward to welcoming you back in the near future.Regards Ramada Lahore

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2023
Antwort von Ramada Lahore am 3. Mai 2023
Dear Guest We wanted to take a moment to express our sincerest gratitude for the wonderful feedback you provided regarding your recent experience.Your kind words mean a great deal to us. It is always a pleasure to hear that our efforts to provide exceptional service have made a positive impact on our guests.Your feedback serves as an inspiration for us to continue delivering the highest level of service possible. We appreciate your support and look forward to welcoming you back in the near future.Regards Ramada Lahore