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Bewertungen von Hilton Vacation Club Cancun Resort Las Vegas

3.5 out of 5
Hilton Vacation Club Cancun Resort Las Vegas
8335 Las Vegas Blvd S, Las Vegas, NV

Bewertungen

8.0

Sehr gut

938 von insgesamt 1953 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
477 von insgesamt 1953 Gästebewertungen haben eine Bewertung von 8 - Gut" "
249 von insgesamt 1953 Gästebewertungen haben eine Bewertung von 6 - Okay" "
132 von insgesamt 1953 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
157 von insgesamt 1953 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.2/10

Sauberkeit

8.2/10

Personal & Service

8.0/10

Ausstattung

8.0/10

Zustand der Unterkunft

8.4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Gerhard

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bequeme Wohnung, Pool usw. schön, ruhig, sicher. Gute Lage, Strip leicht zu erreichen. Relativ günstig.
Aufenthalt von 6 Nächten im Juni 2023
Antwort von Juliane am 1. Juli 2023
Thank you for choosing Cancun Resort and for the amazing comments! We appreciate you taking the time to share your recent experience with us. We are so happy to hear that you enjoyed your stay. We hope you visit us again soon!

8/10 – Gut

Stefan

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The store/shop seemed to be closed. No Food or Beverage after 8pm. However hotel was clean, service was friendly and helpful.
Aufenthalt von 5 Nächten im Mai 2023
Antwort von Liana C. am 2. Juni 2023
Thank you for choosing Cancun Resort and for the comments about your recent stay! We always appreciate the feedback as it helps us improve our overall guest experience. We are sorry that there were some issues with your visit. We will do our best to use these comments and be better in the future. We hope you return so that we can provide you with a better stay.

8/10 – Gut

Bernd

Mit einer Gruppe gereist
Aufenthalt von 3 Nächten im Oktober 2022
Antwort von Resort Management am 21. Okt. 2022
Thank you for choosing Cancun resort! We appreciate the great rating and are happy that you enjoyed your visit! We hope to have a chance to see you again and turn this into a perfect rating!

10/10 – Hervorragend

Heinz-Georg

Aufenthalt von 2 Nächten im März 2022
Antwort von Resort Management am 12. März 2022
Thank you for choosing Cancun Resort Las Vegas and for leaving this great rating! We hope you visit us again soon!

10/10 – Hervorragend

Wilhelmina

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2021
Antwort von kaeleb am 18. Mai 2021
Thank you for the awesome feedback Wilhelmina! We greatly appreciate your stay here with us and hope to see you very soon!

10/10 – Hervorragend

denise

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great customer service
Aufenthalt von 17 Nächten im April 2024

10/10 – Hervorragend

Sirous

Geschäftlich gereist, Mit der Familie gereist
Gut: Ausstattung
..
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Mark

Gut: Sauberkeit und Personal & Service
Elevator was down for 4 days.
Aufenthalt von 14 Nächten im April 2024

10/10 – Hervorragend

Elya

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
spacious
Aufenthalt von 3 Nächten im April 2024

6/10 – Okay

Bency Paul

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Check-in and parking is okay. Room cleanliness was kinda bad as the bedsheets still had stains, and some parts of the room like under the bed still had things from the previous customers (could be the housekeeping's fault). The bathroom amenities like shampoos were also not restocked. Also unfortunate most of the pool areas are closed often so it gets crowded in some parts. Lastly I wish the security deposit gets returned much faster.
Antwort von Liana C. am 30. Apr. 2024
Thank you for choosing Cancun Resort and for taking the time to share this feedback with us. We are sorry to hear that you were not satisfied with your visit. We will use these comments to work on bettering our guest experience. We hope to see you again so that we can improve upon this stay.

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Brenda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Check in was fast , staff was very friendly. Our room was clean and had what we needed. There’s a grocery store across the street and onsite cafe. Only problem was someone close to us kept smoking pot and our room smelled horrible.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Khadija

Gut: Zustand der Unterkunft
Great
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Austin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im April 2024

2/10 – Ungenügend

Kalista Kayleen

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Liana C. am 30. Apr. 2024
Thank you for choosing Cancun Resort and for the comments about your recent stay! We always appreciate the feedback as it helps us improve our overall guest experience. We are sorry that there were some issues with your visit. We will do our best to use these comments and be better in the future. We hope you return so that we can provide you with a better stay.

2/10 – Ungenügend

DIEP

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Liana C. am 30. Apr. 2024
Thank you for choosing Cancun Resort and for the comments about your recent stay! We always appreciate the feedback as it helps us improve our overall guest experience. We are sorry that there were some issues with your visit. We will do our best to use these comments and be better in the future. We hope you return so that we can provide you with a better stay.

8/10 – Gut

Diana, ESCONDIDO

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The suite was clean and comfortable, and the staff was friendly and polite.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Ben

Gut: Zustand der Unterkunft
This was a nice, quiet place to stay. I appreciate that it doesn’t have a casino.
Aufenthalt von 1 Nacht im April 2024
Antwort von Juliane am 28. Apr. 2024
Thank you for choosing Cancun Resort! We can’t wait to share this wonderful review with our team! Feedback such as this motivates us to always do our best to provide a memorable stay for our guests. We hope you visit us again soon!

10/10 – Hervorragend

Vivien

Gut: Zustand der Unterkunft
This was a home away from my own home… thank you all for a wonderful stay. I will return to this resort and recommend to all who inquires about great places to stay in Las Vegas this is number one stop!
Aufenthalt von 1 Nacht im April 2024
Antwort von Juliane am 28. Apr. 2024
Thank you for choosing Cancun Resort and for the perfect score! We are so happy that we were able to provide you with a great experience. We hope you have a chance to visit us again soon!

8/10 – Gut

Michael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The woman at the front desk was very helpful courteous.
Aufenthalt von 3 Nächten im April 2024
Antwort von Juliane am 28. Apr. 2024
Thank you for choosing Cancun Resort! We are so happy to hear that you enjoyed your stay with us. Feedback such as this motivates us to provide our guests with an outstanding vacation atmosphere. We hope to have the opportunity to host you again so that we can earn a perfect score!

10/10 – Hervorragend

Pamela

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient. Nice room. Very clean.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Juliane am 28. Apr. 2024
Thank you for choosing Cancun Resort and for the outstanding review! We are grateful that we had the opportunity to provide an exceptional vacation experience for you and your family! We hope to see you again soon!

10/10 – Hervorragend

Sean

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Juliane am 28. Apr. 2024
Thank you for choosing Cancun Resort! It is fantastic to see that you had a wonderful stay with us! We can’t wait to welcome you again!

2/10 – Ungenügend

Denisse

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Half of the pool and jacuzzis were closed the whole stay. They provide no shuttles to the strip. The hotel is about a $35 - $40 cab ride to the strip each time. All in all I would not stay here again. I have small children and I would rather stay at Tahiti village with them. We had the delux penthouse which has 2 bedrooms. It only had 1 towel lol. Ac didn’t work. They had to reset the whole system. Jacuzzi in the unit is not actually a jacuzzi it’s a bathtub.
Aufenthalt von 4 Nächten im April 2024
Antwort von Juliane am 28. Apr. 2024
Thank you for choosing Cancun Resort! We apologize that you were not satisfied with your recent stay. We are constantly looking for ways to get better and we will share your comments with the team in an effort to do so. We are sad that we fell short in providing an outstanding stay and hope that you return so that we can improve upon this experience.

8/10 – Gut

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The unit exceeded my expectations, except for that crappy bed. It was uncomfortable as he'll. No frame so you sit on the floor, the mattress did not Fit the box and I hit my toe and now my left front toe is black from the blood. Did you go dumpster diving to find it?
Aufenthalt von 1 Nacht im April 2024
Antwort von Juliane am 28. Apr. 2024
Thank you for choosing Cancun Resort and for sharing your recent experience with us! We appreciate the feedback but we are disappointed that you were not completely satisfied with your stay. We will use these comments to improve and hope that you return so that we can improve upon this visit.

8/10 – Gut

Monica, riverside

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im April 2024
Antwort von Juliane am 28. Apr. 2024
Thank you for choosing Cancun Resort and for taking the time to rate your recent stay! We are happy that you were satisfied with your experience and we appreciate the opportunity to assist with your vacation experience. We hope to have that opportunity again so that we can bump this into a perfect rating!

10/10 – Hervorragend

Malologa, Kapolei

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect
Aufenthalt von 3 Nächten im April 2024
Antwort von Juliane am 28. Apr. 2024
Thank you for choosing Cancun Resort and for the perfect score! We are so happy that we were able to provide you with a great experience. We hope you have a chance to visit us again soon!

10/10 – Hervorragend

Bob

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Juliane am 28. Apr. 2024
Thank you for choosing Cancun Resort! We can’t wait to share this perfect rating with our team! Providing our guests with an outstanding experience is what motivates us each day to be our best! We hope you visit us again soon!

2/10 – Ungenügend

Fabiola

Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
We had a tick or something
Aufenthalt von 3 Nächten im April 2024
Antwort von Liana C. am 23. Apr. 2024
Thank you for choosing Cancun Resort and for rating your experience! We are sad to see that you were not happy with your stay. We hope to have the opportunity to improve upon this visit.

10/10 – Hervorragend

Melissa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The resort was very beautiful and the staff was excellent and it was a very nice stay we definitely will be going back.
Aufenthalt von 3 Nächten im April 2024
Antwort von Juliane am 28. Apr. 2024
Thank you for choosing Cancun Resort! We can’t wait to share this perfect rating with our team! Providing our guests with an outstanding experience is what motivates us each day to be our best! We hope you visit us again soon!

4/10 – Schlecht

Jason

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
Staff very friendly and attentive. The amount of staff is the real issue here. I would leave photos of the property if this was possible. This property has two pools and some waterslides. The staffing for lifeguards only allowed a very small portion of the pool to be open. Two of the days the water slides were closed and 3/4 of the pool. Not enough staffing. several hot tubs also closed. The pool times are clearly posted but the pool is not open on time. This was the case for our entire trip. Again not enough staffing. This is not the fault of the staff but a management issue. Staff that was there was very nice and seamed to care just could not do anything about it. This property was constantly filled with a staff that was selling time share and people that they were selling it to. I booked on Expedia thinking it was a resort hotel. Clearly it is a timeshare resort run by Hilton. Room was as expected in the pictures when booking. Take your family elsewhere if you are booking with kids. Away from strip is the reason we booked but no amenities staffed is the reason we wont be back. I defiantly spoke with many other guests that felt this same way.
Aufenthalt von 3 Nächten im April 2024
Antwort von Liana C. am 23. Apr. 2024
Thank you for choosing Cancun Resort and for the comments about your recent stay! We always appreciate the feedback as it helps us improve our overall guest experience. We are sorry that there were some issues with your visit. We will do our best to use these comments and be better in the future. We hope you return so that we can provide you with a better stay.

10/10 – Hervorragend

PETER E

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice little getaway
Aufenthalt von 3 Nächten im April 2024
Antwort von Juliane am 28. Apr. 2024
Thank you for choosing Cancun Resort! We can’t wait to share this perfect rating with our team! Providing our guests with an outstanding experience is what motivates us each day to be our best! We hope you visit us again soon!

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient
Aufenthalt von 4 Nächten im April 2024
Antwort von Juliane am 28. Apr. 2024
Thank you for choosing Cancun Resort and for taking the time to rate your recent stay! We are happy that you were satisfied with your experience and we appreciate the opportunity to assist with your vacation experience. We hope to have that opportunity again so that we can bump this into a perfect rating!

10/10 – Hervorragend

Ana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was great m beautiful
Aufenthalt von 3 Nächten im April 2024
Antwort von Juliane am 28. Apr. 2024
Thank you for choosing Cancun Resort! We can’t wait to share this perfect rating with our team! Providing our guests with an outstanding experience is what motivates us each day to be our best! We hope you visit us again soon!

10/10 – Hervorragend

Diego

Gut: Sauberkeit, Personal & Service und Ausstattung
All good
Aufenthalt von 3 Nächten im April 2024
Antwort von Juliane am 28. Apr. 2024
Thank you for choosing Cancun Resort and for the outstanding review! We are grateful that we had the opportunity to provide an exceptional vacation experience for you and your family! We hope to see you again soon!

10/10 – Hervorragend

Olivia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location is close enough to places like the Vegas strip, airport, Fremont St. that it's easy enough to drive or catch a cheap Uber straight from the hotel for a night out or a day exploring the city and then come back to the hotel. The hotel itself had a decent lounge and pool area and just overall felt a bit safer and more quite than some of the other hotels my friend and I explored during our time in Vegas.
Aufenthalt von 3 Nächten im April 2024
Antwort von Juliane am 28. Apr. 2024
Thank you for choosing Cancun Resort! We are elated to hear that you enjoyed your stay. Comments such as this are what drives our team to provide such a wonderful experience day after day. We appreciate the review and hope you visit us again!

6/10 – Okay

JoNan

Gut: Sauberkeit
Wgen i arrived, they gave me a room that had not been cleaned, it was 11:30 at night and had to wsiy until the git me another room. Room service does not start until 8:00 am. No way to get coffee if your an esrly riser, coffee pot on room was not fit to use. Room was clean, but no way a luxury hotel.
Aufenthalt von 3 Nächten im April 2024
Antwort von Juliane am 28. Apr. 2024
Thank you for choosing Cancun Resort and for taking the time to share this feedback with us. We are sorry to hear that you were not satisfied with your visit. We will use these comments to work on bettering our guest experience. We hope to see you again so that we can improve upon this stay.

10/10 – Hervorragend

Dawn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Underground parking. the only other is the construction all around the building
Aufenthalt von 5 Nächten im April 2024
Antwort von Juliane am 28. Apr. 2024
Thank you for choosing Cancun Resort and for the amazing comments! We appreciate you taking the time to share your recent experience with us. We are so happy to hear that you enjoyed your stay. We hope you visit us again soon!

4/10 – Schlecht

Alexis

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Personal & Service
I was very disappointed with the management response at this location. We had a electrical shortage in the room that created a spark and ruined a necklace next to the outlet. I had to attempt to contact management 3 times before getting a response. We still haven't resolved the issue after checking out. We also could not leave our windows or balcony door open because of so many guests smoking weed and making our room smell like it. The front pool was often closed due to lack of staff. Overall a disappointing visit.
Aufenthalt von 3 Nächten im April 2024
Antwort von Liana C. am 19. Apr. 2024
Thank you for choosing Cancun Resort! We are sorry that there were some issues with your stay. We take pride in providing exceptional service and we clearly missed the mark in this instance. We will share this feedback with our team in an effort to improve moving forward. We apologize for the inconvenience and hope to see you again so that we can offer a better experience.

8/10 – Gut

Pamela

Geschäftlich gereist, Mit dem Partner gereist
Gut: Zustand der Unterkunft
Front desk unfriendly
Aufenthalt von 3 Nächten im April 2024
Antwort von Juliane am 28. Apr. 2024
Thank you for choosing Cancun Resort! We appreciate the feedback about your recent stay. We are sorry that some things did not go well with your stay. We will share these comments with our team in an effort to improve our guest service. We hope you return so that we can provide a better experience.

6/10 – Okay

Astrid

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit
Está bien , pero honestamente si les falta limpieza en los cuartos . No todo el personal es atento , cuando preguntamos si alguien hablaba español el joven que nos atendió de un inicio se molestó . Si tienes que mejorar esos detalles !
Aufenthalt von 3 Nächten im April 2024
Antwort von Juliane am 19. Apr. 2024
Thank you for choosing Cancun Resort and for taking the time to share this feedback with us. We are sorry to hear that you were not satisfied with your visit. We will use these comments to work on bettering our guest experience. We hope to see you again so that we can improve upon this stay.

10/10 – Hervorragend

Cynthia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Juliane am 19. Apr. 2024
Thank you for choosing Cancun Resort! We can’t wait to share this perfect rating with our team! Providing our guests with an outstanding experience is what motivates us each day to be our best! We hope you visit us again soon!

10/10 – Hervorragend

Marjorie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was very friendly, communication was a huge factor as they frequently made sure we had everything we needed.
Aufenthalt von 5 Nächten im April 2024
Antwort von Juliane am 19. Apr. 2024
Thank you for choosing Cancun Resort and for the amazing comments! We appreciate you taking the time to share your recent experience with us. We are so happy to hear that you enjoyed your stay. We hope you visit us again soon!

10/10 – Hervorragend

Sonia

We enjoyed are stay, room was cleaned and hotel over all was great.
Aufenthalt von 5 Nächten im April 2024
Antwort von Juliane am 28. Apr. 2024
Thank you for choosing Cancun Resort! We can’t wait to share this wonderful review with our team! Feedback such as this motivates us to always do our best to provide a memorable stay for our guests. We hope you visit us again soon!

10/10 – Hervorragend

Danielle

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 4 Nächten im April 2024
Antwort von Juliane am 19. Apr. 2024
Thank you for choosing Cancun Resort! We can’t wait to share this perfect rating with our team! Providing our guests with an outstanding experience is what motivates us each day to be our best! We hope you visit us again soon!

6/10 – Okay

Cody David

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Aufenthalt von 3 Nächten im April 2024
Antwort von Juliane am 19. Apr. 2024
Thank you for choosing Cancun Resort and for rating your recent visit! We are sorry that we did not provide you with a totally satisfying experience. We hope to have the chance to host you again and improve upon this stay.

10/10 – Hervorragend

Ruby

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a really great place if you’re traveling with family! It is a 10-15min drive to the strip but other than that the resort is so cute and suites are spacious!
Aufenthalt von 4 Nächten im April 2024
Antwort von Juliane am 19. Apr. 2024
Thank you for choosing Cancun Resort! We appreciate the wonderful feedback and are happy to hear that you enjoyed your stay. We take pride in providing guests with a memorable vacation experience. We hope to see you again soon!

10/10 – Hervorragend

Tracy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quite enjoyed our stay here! Our 2 room condo was fantastic. Beautiful pool area & the pool bar food was great. Easy uber ride to the strip. Highly reccomend!
Aufenthalt von 3 Nächten im April 2024
Antwort von Juliane am 19. Apr. 2024
Thank you for choosing Cancun Resort! We are elated to hear that you enjoyed your stay. Comments such as this are what drives our team to provide such a wonderful experience day after day. We appreciate the review and hope you visit us again!

10/10 – Hervorragend

Nicole

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wish there was strip transportation
Aufenthalt von 3 Nächten im April 2024
Antwort von Juliane am 19. Apr. 2024
Thank you for choosing Cancun Resort and for the amazing comments! We appreciate you taking the time to share your recent experience with us. We are so happy to hear that you enjoyed your stay. We hope you visit us again soon!

8/10 – Gut

Risa

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
We really liked easy check in, full kitchen, convenience, and friendly staff. We didn’t like that it was noisy 24 hours per day, a little outdated, and the toilet in bathroom ran the whole time.
Aufenthalt von 5 Nächten im April 2024
Antwort von Juliane am 12. Apr. 2024
Thank you for choosing Cancun Resort! We are happy that you did enjoy your stay for the most part but we do understand that some slight improvements can be made. We hope to have the chance to have you as our guest again so that we can earn a perfect score!

10/10 – Hervorragend

Timothy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Juliane am 13. Apr. 2024
Thank you for the awesome rating!