Meilleurs cottages et gîtes à Le Claire

« Staff was good in most areas. Staff down at lower bar was very slow and found it more important it appeared to talk with fellow work colleagues than to make sure customers needs were obtained. »

« Check-in was rough, the clerk was trying to deny me my reservation that was paid for due to I missed the first night reservation due to medical reasons. We called the hotel and reported that we would not be checking in the day of reservation but would using the room the second night. It wasn't recorded that I called. And she kept saying it was down as no show. I disputed as I had paid for the nights already and should have a reservation for the stay. After 20 minutes of disputes I demanded she...

« Avg breakfast »

« The first night when arriving at night there were no outside lights on. Almost tries to go in the wrong way due to this and had to unload in dark as well. Then go to take a shower and the shower knob is broken. They did immediately changed the room. Unfortunately had really loud neighbors that night and had to call at midnight to tell front desk. However this room was not far from the front desk so I'm sure they heard it when they were celebrating/cheering as I walked there first and could hear...

« Very clean and relaxing. Towels were nice. Kitchen was bare bones. No skillet. Overall a great home base for a long baseball weekend. »

« The room was dirty. There was a pizza crust behind the bed frame. Stains on bedsheets and bed spread. Smudge marks on the walls and mirrors. The toilet wouldn’t stop running so I shut water off to it. The hallways haven’t been vacuumed in months. Worst stay in a hotel I’ve ever had. »

« Breakfast was minimal. »

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