Entrée de l’hébergement

Avis sur Redwings Lodge Dunstable

2.5 out of 5
Redwings Lodge Dunstable
A5 Watling Street, Hockliffe, Leighton Buzzard, England

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 212 avis sur 686." "
Note des voyageurs de 8 (Bien), d’après 273 avis sur 686." "
Note des voyageurs de 6 (Satisfaisant), d’après 121 avis sur 686." "
Note des voyageurs de 4 (Médiocre), d’après 47 avis sur 686." "
Note des voyageurs de 2 (Horrible), d’après 33 avis sur 686." "

8,0/10

Propreté

8,4/10

Personnel et service

7,4/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

10/10 Excellent

jeremy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Karen Hotel Manager le 5 août 2023
Thank you Jeremy or awarding us a FANTASTIC 10 out o 10 score, we are really pleased that you enjoyed your recent stay with us . Karen Hotel Manager

10/10 Excellent

naeem

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Well done
Séjour de 4 nuits en février 2022
Réponse de Karen Hotel Manager le 4 mars 2022
Thank you Very much Naeem , for your wonderful review.We hope to see you again soon. Karen Hotel Manager

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Personnel et service
baignoire limite en terme de propreté . Hotel tres isolé mais tres calme personnel très aimable mais ne parlant pas le français
Séjour de 4 nuits en avril 2019
Réponse de karen Hotel Manager le 9 avr. 2019
Thank you for your review we value both good and bad feedback as both enable us to see the areas we excell in and the areas which we can improve upon.

8/10 Bien

Jérémy

Les points forts : Personnel et service
Honnête pour le prix
L’hotel est simple, mais le personnel est sympathique et accueillant. Le prix de la chambre est très correct, et semble en rapport avec la qualité des prestations. Alors certes tout n’est pas parfait, les peintures les moquettes et la litteries sont vieillottes, mais c’est fonctionnel. L’hôtel est en bords de route, mais la chambre que nous avons eu était calme (fenêtre fermée). La salle de bain n’est également pas hyper moderne et pas forcément au niveau d’un hôtel plus luxueux, mais l’eau est chaude et il y a de la pression! Le petit déjeuner est simple, mais compris dans le prix donc honnête.
Séjour de 1 nuit en août 2018
Réponse de karen Hotel Manager le 27 août 2018
Thank you for your positive review, we were really pleased to hear that you enjoyed your recent stay with us and found the staff welcoming and the price competative. We do not have the luxuries of a 5 star hotel and may not be as modern and luxurious but we do pride our brand on giving value for money from a budget hotel who offers a FREE lite breakfast to all of our guests if they choose to take advantage of this Free offer, the staff are super friendly something you do not get at a more formal 5 star establishment.Karen Hotel manager

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hôtel et pas cher, par contre des problèmes de chasse d'eau et pas de brosse pour les WC.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Problème avec les chasses d'eau, mais hôtel impeccable, calme et le personnel sympa. Hôtel vraiment pas cher, nous y retournerons en plus le p'tit est compris

8/10 Bien

Joytera

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The double room only had 1 chair. There should have been more than 1 chair because 3 of us was in one room
Séjour de 1 nuit en mai 2024

10/10 Excellent

Laura

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was clean and tidy with very helpful staff
Séjour de 1 nuit en avril 2024
Réponse de Karen Hotel Manager le 6 mai 2024
Thank you Laura for awarding us a" FANTASTIC" 5 out of 5 score. We are really happy that you enjoyed your recent stay with us. Karen Hotel manager

6/10 Satisfaisant

HILARY, Nashua

Séjour de 1 nuit en mars 2024
Réponse de Karen Hotel Manager le 2 avr. 2024
Thank you Hilary for awarding us a 3 out of 5 score. Karen Hotel Manager

10/10 Excellent

Richie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place to stay, good friendly staff and decent bed and shower, loads of free parking
Séjour de 1 nuit en janvier 2024
Réponse de Karen Hotel Manager le 26 févr. 2024
Thank you Richie for taking the time to leave us such a lovely review and for awarding us a fantastic 5 out of 5 score. It is always wonderful to get positive feedback from our guests when they have enjoyed their stay with us.Thank you. Karen Hotel Manager

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
You get what you've paid for. A reasonable price for a stay over. The place was well kept and clean. The room was relatively spacious. The bed was not the best and perhaps an area where improvement can be made (one bed at a time?). However no serious gripes about it as the price more than made up for it.
Séjour de 1 nuit en février 2024
Réponse de Karen Hotel Manager le 26 févr. 2024
Thank you Michael for leaving such lovely feedback and for awarding us a fantastic 5 our of 5 score.We are really pleased that overall you enjoyed your stay with us and found the hotel clean and your room spacious.We are in the process of renewing some of our older beds at the moment. Karen Hotel Manager

8/10 Bien

Graham

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and friendly service. Very basic facilities (which is all we really needed). No bar or area to hang out in if you arrive early and have nowhere else to be. Breakfast was a serve yourself very basic affair also. It did the job, but I wouldn't go any further than that....
Séjour de 1 nuit en février 2024
Réponse de Karen Hotel Manager le 26 févr. 2024
Thank you Graham for taking the time to leave us your feedback. We are very happy to hear that you enjoyed your recent stay with us and found the hotel clean and the staff welcoming. Karen Hotel Manager

2/10 Horrible

Alexandre

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Bad organisation
The hotel worker knocked 2 times on the room door around 2:00 AM.
Séjour de 1 nuit en février 2024
Réponse de Karen Hotel Manager le 26 févr. 2024
Thank you Alexandre for taking the time to leave us your feedback. we will look into the reason why you was disturbed at 2am. Thank you for bringing this issue to my attention. Karen Hotel Manager

10/10 Excellent

Gillian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cant fault.yes it in need of a little tlc but was clean,bed comfy, bathroom clean,bedding and towels clean. Plenty of places to eat round and about. Was quiet when we were there.
Séjour de 2 nuits en février 2024
Réponse de Karen Hotel Manager le 26 févr. 2024
Thank you Gillian for taking the time to leave such wonderful feedback. We are very happy that you enjoyed your recent stay with us and found the hotel clean and comfortable. a BIG thank you for awarding us a fabulous 5 out of 5 score. Karen Hotel Manager

6/10 Satisfaisant

GRAHAM

Séjour de 3 nuits en février 2024
Réponse de Karen Hotel Manager le 26 févr. 2024
Thank you Graham for awarding us a lovely 6 out of 10 score, we are happy that overall you enjoyed your recent stay with us . Karen Hotel Manager

10/10 Excellent

Bah

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Review check out time
The check out time is not convenient 10 am is too early.
Séjour de 2 nuits en février 2024
Réponse de Karen Hotel Manager le 26 févr. 2024
Thank you Bah for taking the time to leave us your feedback we are very pleased that overall you enjoyed your recent stay with but you did not find the 10am check-out suitable. We can arrange a late out for guests who wish to stay a little longer for a late out charge of 10.A BIG thank you for awarding us a fantastic 10 out of 10 score. Karen Hotel Manager

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Karen Hotel Manager le 29 janv. 2024
Thank you Andrew for awarding us a FANTASTIC 10 out of 10 score, we are really happy that you enjoyed your recent stay with us. Karen Hotel Manager

10/10 Excellent

t

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Karen Hotel Manager le 29 janv. 2024
Thank you for taking the time to leave us your feedback, and a BIG THANK YOU for awarding us a fantastic 10 out of 10 score.Karen Hotel Manager

8/10 Bien

Richard

Voyage en famille
Budget hotel.
Was not expecting the ritz at the price we paid. Check in was fine,room where good had a family room and had I king and two large singles,king size mattress was soft but but if that’s what you like fine. Shower was brilliant good power. Breakfast was a bit weird as stated Continental, which is basically cereal, croissant or toast or yoghurt. This is located by the stairs very tiny lol. No room to sit in and eat so took it to the hotel room. Overall got what we paid for. Ps thank you to laundry man trying to fix his van at 7:30 in the morning by smashing the hell out of it with a hammer.
Séjour de 1 nuit en janvier 2024
Réponse de Karen Hotel Manager le 28 janv. 2024
Thank you Richard for taking the time to leave us your feedback. We are very happy that overall you enjoyed your recent stay with us. Please accept our apologies for the linen delivery guy making a lot of noise trying to get into his van , he was having problems with the lift the back, it had jammed. I have spoken with the company about this. Karen Hotel Manager

10/10 Excellent

Johnson

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and cheap
Séjour de 1 nuit en janvier 2024
Réponse de Karen Hotel Manager le 28 janv. 2024
Thank you for taking the time to leave us your feedback a BIG THANK YOU for awarding us a fantastic 5 out of 5 score. Karen Hotel Manager

10/10 Excellent

Marion

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Karen Hotel Manager le 15 janv. 2024
Thank you Marion for taking the time to leave us your feedback, we are very happy that you enjoyed your recent stay with us and a BIG THANK YOU for awarding us a fantastic 10 out of 10 score. Karen Hotel Manager

10/10 Excellent

Richie

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff nice and welcoming, decent bed and room facilities next to a busy road but fairly quiet
Séjour de 1 nuit en janvier 2024
Réponse de Karen Hotel Manager le 15 janv. 2024
Thank you Richie for taking the time to leave us your feedback, we are very happy to hear you enjoyed your recent stay with us. A BIG THANK YOU for awarding us a fantastic 5 out of 5 score. Karen Hotel Manager

10/10 Excellent

Jasbir

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay for solo travellers.staff very friendly and accommodating.
Séjour de 1 nuit en décembre 2023
Réponse de Karen Hotel Manager le 2 janv. 2024
Thank you Jasbir for taking the time to leave such a lovely review. We are very happy to hear you enjoyed your recent stay with us and found the hotel staff welcoming and that the hotel met your needs.

8/10 Bien

Glynn

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Karen Hotel Manager le 21 déc. 2023
Thank you Glynn for awarding us a lovely 8 out of 10 score. We are really pleased that overall you enjoyed your recent stay with us. Karen Hotel Manager

8/10 Bien

Ademola

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Cleanliness of the facility
Séjour de 2 nuits en décembre 2023
Réponse de Karen Hotel Manager le 17 déc. 2023
Thank you Ademola for taking the time to leave us your feedback, we are very happy to hear you enjoyed your recent stay with us and found the hotel clean and comfortable.Karen Hotel Manager

8/10 Bien

Sharon

Voyage en couple
Les points forts : Propreté et personnel et service
Redwings is ok just wish they would fix there windows they are in such poor condition you can hear traffic, road noise all night. Other than that it's ok room was warm there's plenty of hot water, tea coffee and tv.
Séjour de 2 nuits en décembre 2023
Réponse de Karen Hotel Manager le 17 déc. 2023
Thank you Sharon for taking the time to leave us your feedback, we are very happy that overall you enjoyed your recent stay with us . Karen Hotel Manager

10/10 Excellent

Pankaj

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay
Amazing place to stay.everything was spot on.would to stay again highly recommend ⭐️⭐️⭐️⭐️⭐️
Séjour de 3 nuits en décembre 2023
Réponse de Karen Hotel Manager le 17 déc. 2023
Thank you Pankaj for taking the time to leave such wonderful feedback it is always lovely to get positive feedback from our guests. A BIG THANK YOU for awarding us an amazing 10 out of 10 score. Karen Hotel Manager

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent value
Friendly service & comfortable stay.
Séjour de 1 nuit en décembre 2023
Réponse de Karen Hotel Manager le 5 déc. 2023
We are very happy to hear you enjoyed your recent stay with us and found the hotel staff welcoming and your room comfortable. A BIG THANK YOU for awarding us an amazing 10 out of 10 score. Karen Hotel Manager

8/10 Bien

Kerryn

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very comfortable and clean for an overnight stay /and rating
Séjour de 1 nuit en novembre 2023
Réponse de Karen Hotel Manager le 28 nov. 2023
Thank you Kerry for your lovely feedback, we are very pleased that you found the hotel clean and comfortable. Karen Hotel Manager

6/10 Satisfaisant

Mark

Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Cheap but not cheap enough considering the shower did not work.
Séjour de 1 nuit en novembre 2023
Réponse de Karen Hotel Manager le 28 nov. 2023
Thank you Mark for taking the time to leave us your feedback, we have checked the shower and it is in working order. There is a switch over valve from bath to shower in between the two taps which need to be pulled up to change usage. Karen Hotel Manager

8/10 Bien

Jason

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Value for money
Was OK for price
Séjour de 3 nuits en novembre 2023
Réponse de Karen Hotel Manager le 28 nov. 2023
Thank you Jason, for taking the time to leave us your feedback, we are very happy that you enjoyed your recent stay with us and found us competitively priced. Karen Hotel Manager

10/10 Excellent

Wadeed

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2023
Réponse de Karen Hotel Manager le 17 nov. 2023
Thank you Wadeed for awarding us a FANTASTIC 10 out of 10 score, we are really pleased that you enjoyed your recent stay with us. Karen Hotel Manager

10/10 Excellent

Sam and Lizzy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel
Séjour de 1 nuit en novembre 2023
Réponse de Karen Hotel Manager le 17 nov. 2023
Thank you Sam and Lizzy for awarding us a FANTASTIC 5 out of 5 score. We are really happy that you enjoyed your recent stay with us . Karen Hotel Manager

8/10 Bien

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Karen Hotel Manager le 14 nov. 2023
Thank you Mary for awarding us a Fantastic 8 out of 10 score, we are very happy that you enjoyed your recent stay with us. Karen Hotel Manager

8/10 Bien

Andrew

Séjour de 1 nuit en novembre 2023
Réponse de Karen Hotel Manager le 14 nov. 2023
Thank you Andrew for awarding us a Fantastic 8 out of 10 score, we are happy that you enjoyed your recent stay with us. Karen Hotel Manager

8/10 Bien

paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good value for the area
Séjour de 1 nuit en novembre 2023
Réponse de Karen Hotel Manager le 14 nov. 2023
Thank you Paul for awarding us a Fantastic 4 out of 5 score, we are really happy that you enjoyed your recent stay with us. Karen Hotel Manager

4/10 Médiocre

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disappointed Van Broken into.
Stayed for 1 night and our van was broken into. We have stayed there many times before and not had any issue, however we will not be staying again, It is a shame because we never had any complaints previously.
Séjour de 1 nuit en novembre 2023
Réponse de Karen Hotel Manager le 7 nov. 2023
We are really sorry to hear that your van got targeted on your recent visit.This is a wide spread problem at the moment in the Bedfordshire and neighbouring counties, and is affecting hotels , supermarket carparks and industrial estates.We can only advise guests to park as close to the hotel as possible and not to leave any valuables in the vehicles. You must also report to the police.

8/10 Bien

steven

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Karen Hotel Manager le 2 nov. 2023
Thank you Steven for scoring us a FANTASTIC 8 out of 10 score, we are really happy that you enjoyed your recent stay with us. Karen Hotel Manager

6/10 Satisfaisant

Naila

Voyage en famille
Les points faibles : Confort de la chambre
Séjour de 3 nuits en octobre 2023
Réponse de Karen Hotel Manager le 14 nov. 2023
Thank you Naila for awarding us a 6 out of 10 score we are very happy that overall you enjoyed your recent stay with us. Karen Hotel Manager

8/10 Bien

Graham

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté et personnel et service
The staff were welcoming, the room clean, however the eating area appeared more of a corridor. Limited eateries in the area for meals. Good for an overnight stop / break in journey
Séjour de 1 nuit en octobre 2023
Réponse de Karen Hotel Manager le 2 nov. 2023
Thank you Graham for taking the time to leave us your feedback, we are very pleased that you found the hotel suitable for an over night stop and the hotel staff welcoming. Karen Hotel Manager

8/10 Bien

Peter

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very warm welcome, my doggie companion was made very welcome too. Great support offered by the friendly staff if required. Clean throughout, spacious room, comfy bed, basic self serve breakfast, no limit on how much you wish to consume, worked well for myself. Great value for money, I would certainly go to Redwings again.
Séjour de 1 nuit en octobre 2023
Réponse de Karen Hotel Manager le 2 nov. 2023
Thank you Peter for taking the time to leave us your feedback. We are very pleased that overall you enjoyed your stay with us and found the rooms spacious and clean and the hotel staff welcoming. It was also lovely to hear that you enjoyed the FREE lite breakfast the hotel offers all guests. Karen Hotel Manager

10/10 Excellent

Miss

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Karen Hotel Manager le 2 nov. 2023
Thank you MISS for awarding us a FANTASTIC 10 out of 10 score, it is always wonderful to get positive feedback from guests when they have enjoyed their stay with us. Karen Hotel Manager

6/10 Satisfaisant

Simon

Voyage en couple
Les points forts : Personnel et service
The hotel was basic but clean the facilities were ok and for what it was if represented good value.
Séjour de 1 nuit en octobre 2023
Réponse de Karen Hotel Manager le 2 nov. 2023
Thank you Simon for taking the time to leave us your feedback, we are very happy that you enjoyed your recent stay with us and found the hotel good value for money. Karen Hotel Manager

2/10 Horrible

Louise

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Initially I thought the room was clean and ok, but then in the evening cigarette smoke was coming into our bathroom. Our room wreaked of cigarette smoke and after complaining twice I was told there was nothing they could do!! I mean it is a non smoking lodge, so if you want to smoke in the rooms then this is the place to stay as nothing is done about it, but if you are a non smoker I wouldn’t stay here. I am appalled at the response from the management who said the next morning after we had vacated the room they couldn’t smell smoke. I had opened the windows to try and get rid of the smell. I definitely won’t be staying here again or at any of the other Redwing Lodges.
Séjour de 1 nuit en octobre 2023
Réponse de Karen Hotel Manager le 27 oct. 2023
We are really sorry to hear you did not enjoy your recent stay with us, you raised your concerns with reception that you thought cigarette smoke was coming into your bathroom from the extractor fan, the manager was very concerned by this and did go to investigate but could find no evidence of smoke in the bathroom. She did contact head office to raise this and concern and maintenance and complaints attended the hotel and they could not find anything wrong with the extractor fan or smell any smoke cigarette smoke coming from it, obviously the manager saw this as a safety concern but the extractor fan has passed all safety checks, and deemed to be in good working order. We take all guests issues raised and investigate thoroughly and could find no evidence of your complaint. We are have a zero tolerance to smoking anywhere within the hotel, and guests would be asked to leave and fined 150 if there was evidence of this.We unfortunately cannot refund a guest if there is no evidence after our investigation was complete and all issues raised failed to find anything wrong with the room.Karen Hotel Manager

10/10 Excellent

Ahlam

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 7 nuits en octobre 2023
Réponse de Karen Hotel Manager le 2 nov. 2023
Thank you Ahlam for leaving us your feedback a MASSIVE THANK YOU for awarding us a fantastic 10 out of 10 score. It is always wonderful to get positive feedback from our guests when they have enjoyed their stay with us. Karen Hotel Manager

10/10 Excellent

Barbara

Les points forts : Propreté, personnel et service, confort de la chambre
Very clean. Good choice for breakfast. The sofa bed was showing signs of wear, bathroom could do with a "face lift". All staff very friendly.
Séjour de 3 nuits en octobre 2023
Réponse de Karen Hotel Manager le 27 oct. 2023
Thank you Barbara for taking the time to leave us your feedback, we are very pleased that overall you had a pleasant stay with us and found the hotel clean, staff welcoming and enjoyed the FREE lite breakfast the hotel makes available to all guests who wish to take advantage of this freebie. A BIG THANK YOU for awarding us a fantastic 10 out of 10 score. Karen Hotel Manager

10/10 Excellent

Alex

Séjour de 2 nuits en octobre 2023
Réponse de Karen Hotel Manager le 27 oct. 2023
Thank you Alex for awarding us a Fantastic 10 out of 10 score a BIG THANK YOU, we are very happy you enjoyed your recent stay with us. Karen Hotel Manager

8/10 Bien

Julie

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice little hotel, clean and tidy. Very good for the money. Beds were a little squishy but apart from that, couldn’t fault it!
Séjour de 1 nuit en octobre 2023
Réponse de Karen Hotel Manager le 27 oct. 2023
Thank you Julie for taking the time to leave us your feedback we are very happy that overall you enjoyed your recent stay with us and found the hotel clean and tidy.Karen Hotel Manager

2/10 Horrible

nicholas

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Toilet was blocked staff refused to sort and room dirty
Séjour de 1 nuit en octobre 2023
Réponse de Karen Hotel Manager le 27 oct. 2023
Thank you Nicholas for taking the time to leave us your feedback, I have checked with the staff on duty who has told me that the toilet issue was resolved when you brought it to the receptionists attention, the room was also clean as the rooms are inspected after the cleaners leave to make sure every thing had been doe correctly and nothing is was missed.Karen Hotel Manager