Dear Customer, thank you for writing a review about your stay at our hotel in Limone sul Garda, the Hotel Royal Village. The opinions of our customers are essential to improve the quality and efficiency of our services. We regret that your stay was not entirely up to your expectations, however we believe we can respond to individual reports. We are sorry that you had problems with your room, it can happen that sometimes, because of the wind, there are odors coming from the kitchen, but it happens rarely and we regret it happened during your stay. We doubt that the staff did not care, always available to every customer; we usually offer a change of room if requested and if available. We are sorry if, because of this hiccup, you have judged our facility so negatively. We would have appreciated more specifics on what was disappointing in your opinion. We are glad, however, that you enjoyed our wonderful location. We hope to see you again at the Hotel Royal Village or in another of our more than 30 structures throughout Italy. Best regards.

Dear Guest, it is appreciated you spent time evaluating your stay at Hotel Royal Village, our property in Limone sul Garda. Guests’ opinions are very important to improve quality and efficiency of our services. We’re sorry you weren’t totally satisfied with your stay. However, the issues you found were due to the bad weather. We invite you to come during summer next time. We’re glad, anyway, you appreciated the nice room you were given. Hoping to see you again at Hotel Royal Village or in one another of our over 30 properties all over Italy. Best regards.