Bar (sur place)

Avis sur Tribe London Canary Wharf

4 out of 5
Tribe London Canary Wharf
15 Water Street, London, England

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 907 avis sur 1444." "
Note des voyageurs de 8 (Bien), d’après 355 avis sur 1444." "
Note des voyageurs de 6 (Satisfaisant), d’après 97 avis sur 1444." "
Note des voyageurs de 4 (Médiocre), d’après 49 avis sur 1444." "
Note des voyageurs de 2 (Horrible), d’après 36 avis sur 1444." "

9,6/10

Propreté

9,0/10

Personnel et service

8,6/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

8/10 Bien

Olivier

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Beautiful hotel, but the view of the room left something to be desired overlooking a very dark interior courtyard with no view
Séjour de 10 nuits en mars 2024
Réponse de Team TRIBE le 9 avr. 2024
Hi Olivier,Thanks for reviewing TRIBE and we're glad you had a good time with us.

10/10 Excellent

Cynthia

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Deux fois que j’y vais et niquel. Le quartier est propre et calme, l’hotêl est juste à coté du métro (jubilee line), il y pas mal de restos autour, un amazon fresh juste en bas donc top pour le budget 😏, centre co pas loin. Le personnel est agréable et réactif en cas de besoin. 10/10 ✨
Séjour de 3 nuits en décembre 2023
Réponse de TRIBE Team le 25 janv. 2024
Bonjour! Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

8/10 Bien

Nathalie

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Nous avons passé un excellent séjour à cette hôtel! À notre arrivée nous avons trouvé la chambre trop petite, nous avons changé de chambre sans problème. Il y a beaucoup de restaurant et les transports en commun étais très proche et nous avoid pris Elizabeth Line de l’aéroport à l’hôtel un trajet de 45 min excellent! Pour ce rendre dans le centre de Londre en métro 15 minutes!
Séjour de 9 nuits en décembre 2023
Réponse de Team TRIBE le 15 janv. 2024
Hi Nathalie,Thanks for your review, we are glad you enjoyed your stay with us!

10/10 Excellent

Olivier

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Personnel accueillant, très aimables et disponibles (même en Français). Hôtel très propre (bravo aux personnes qui font le menage), calme reposant avec magnifique vue de la chambre. Accès facile proche de tout. Très agréablement surpris Nous reviendrons
Séjour de 4 nuits en janvier 2024
Réponse de TRIBE Team le 8 janv. 2024
Hi Olivier, thanks for taking the time to leave us such a lovely review and rating! It was a delight to have you stay with us and we look forward to the opportunity to welcome you back again soon. We will share your kind words with the team who we're sure will be happy.

6/10 Satisfaisant

Justine

Séjour de 1 nuit en janvier 2024
Réponse de Team TRIBE le 9 janv. 2024
Hi Justine,We appreciate your review, it helps us to improve. We hope you can stay again.

8/10 Bien

Mathilde

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Bon rapport qualité prix
Nous avons passé 4 jours à l’hôtel Tribe. Le quartier est intéressant car calme, propre et proche des lignes menant directement au centre de Londres. Le petit déjeuner est bon, les chambres sont étroites mais confortables. En revanche, à part quelques personnes au petit déjeuner et à l’accueil, le personnel était plutôt froid. Très peu voire pas de sourire, pas de bonjour en arrivant, un membre du staff a même eu l’air agacé lorsque nous demandé un renseignement sur le stockage des bagages. En somme, un séjour satisfaisant mais qui aurait pu être agréable avec un personnel plus chaleureux :)
Séjour de 4 nuits en décembre 2023
Réponse de Team TRIBE le 5 janv. 2024
Hi Mathilde,Thank you for sharing your detailed feedback about your recent stay at TRIBE Hotel. We're pleased to hear that you found the location interesting and convenient, with a quiet and clean environment. It's also great to know that you enjoyed the good breakfast and found the rooms comfortable, despite their size.However, we sincerely apologize for any shortcomings in the warmth of our staff interactions. Your comments are invaluable, and we take them seriously. We'll address this matter internally to ensure a more welcoming atmosphere for our guests. Your satisfaction is our priority, and we appreciate your insights. Should your future travels bring you back to TRIBE London Canary Wharf, we would love the opportunity to provide you with an even more enjoyable and welcoming experience.Best, Team TRIBE

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en novembre 2023
Réponse de The TRIBE Team le 5 déc. 2023
Hi Anonymous, thanks so much for taking the time to leave us such a great rating! We appreciate it! We are happy to hear that you enjoyed your stay and we hope to welcome you back again soon. Enjoy the festive period!

10/10 Excellent

Sylvie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Canary Wharf est un endroit où il fait bon vivre! Marche près de l’eau , bons restos , bars et épicerie libre service sans contact . L’hôtel TRIBE est en plein centre de tout ! La literie est très confortable, les produits de bain sont de haut de gamme , propreté 5/5. Le personnel est EXCEPTIONNEL en tout point ! Oui ! J’y retournerai un jour sans fautes !
Séjour de 9 nuits en octobre 2023
Réponse de TRIBE Team le 4 nov. 2023
Hi Sylvie, Thanks for your review, your feedback is greatly appreciated. We will extend your kind comments on to the team. We look forward to welcoming you back!

8/10 Bien

Cynthia

Top
Séjour de 3 nuits en octobre 2023
Réponse de Team TRIBE le 16 oct. 2023
Hey Cynthia,Thanks for reviewing TRIBE, we really appreciate your feedback and are really glad you had a great time

10/10 Excellent

Chantal, Laval

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le personnel au buffet déjeuner était hors pair surtout le jeune fille à l’entrée du restaurant
Séjour de 6 nuits en octobre 2023
Réponse de TRIBE Team le 13 oct. 2023
Merci beaucoup, Chantal! It is great to get your feedback - we're thrilled you had a great time. We hope you're able to visit us again soon.

10/10 Excellent

Nathalie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
De bonnes nuts
Hôtel confortable, propre et situé dans un lieu sécuritaire. La nourriture y est toutefois trop cher.
Séjour de 5 nuits en septembre 2023
Réponse de The TRIBE Team le 26 sept. 2023
Thank you for leaving such a lovely review. Our food prices are matched competitively to the area, we are sorry this was not to your liking. However, it was a pleasure you have you stay with us, we look forward to welcoming you back again soon.

10/10 Excellent

Boikar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023
Réponse de Team TRIBE le 12 août 2023
Hi Boikar,Thanks for the top rated review, we're so happy that you enjoyed your time with us.We hope you're able to visit us again soon.

8/10 Bien

Nina

Séjour de 5 nuits en juillet 2023
Réponse de Team TRIBE le 23 août 2023
Hi Nina,Thanks for reviewing TRIBE, we're glad you had a great time with us.We hope you an visit us again soon.

10/10 Excellent

Farah

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 4 nuits en juillet 2023
Réponse de Team TRIBE le 4 août 2023
Hi Farah,Thanks for your review. We are glad to see you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

régine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon choix
Superbe accueil, hôtel hyper bien placé très proche du centre ville et tout neuf. Un seul petit bémol, insonorisation pas toujours suffisante avec des clients peu discrets et sortie de métro à trouver.
Séjour de 2 nuits en juin 2023
Réponse de Team TRIBE le 4 juil. 2023
Hi Regine,Thanks for reviewing TRIBE, it's great to have your feedback.We're thrilled you had a great time with us and look forward to welcoming you back.

10/10 Excellent

Jordan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2023
Réponse de Team TRIBE le 7 juin 2023
Hi Jordan,Thanks for leaving us a perfect score. We hope you stay with us again!

10/10 Excellent

Kelly

Séjour de 5 nuits en avril 2023
Réponse de Team TRIBE le 14 avr. 2023
Hi Kelly,Thanks for the top rated review, we are glad that you enjoyed your time with us.We look forward to your next stay.

10/10 Excellent

Lorraine

Séjour de 3 nuits en mars 2023
Réponse de Team TRIBE le 23 mars 2023
Hi Lorraine,Thank you for your feedback, it is great to receive such a positive review of your time at TRIBE.We look forward to welcoming you back.

10/10 Excellent

Aurore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en décembre 2022
Réponse de Team TRIBE le 5 janv. 2023
Dear Aurore,Thank you for taking the time to review your recent stay at TRIBE.The team will be so pleased to see that you enjoyed your time with us and we look forward to welcoming you back.Regards,

10/10 Excellent

Nicolas

Les points forts : Propreté, personnel et service, confort de la chambre
Easy for city trip in London
Don't get the average evaluation the hotel had. They deserve to have a better rating. not far away from the Underground, as supermarket in the vecinity.
Séjour de 2 nuits en décembre 2022
Réponse de Team TRIBE le 3 janv. 2023
Dear Nicolas,Thank you so much for you 10* review.We are so grateful that you enjoyed your time with us and we look forward to welcoming you back.From all at TRIBE - Happy New Year!

10/10 Excellent

Dominic

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
EXCELLENT
Réponse de Team TRIBE le 3 janv. 2023
Dear Dominic,Thank you for taking the time to review your recent stay at TRIBE.It is so great to receive such positive feedback and our team will be delighted to receive a 5* review.We wish you a Happy Ne Year and look forward to you staying with us again.

10/10 Excellent

Nadia

Séjour de 6 nuits en novembre 2022
Réponse de Team TRIBE le 3 janv. 2023
Dear Nadia,Thank you for your 10* review of your stay at TRIBE.It is great to receive such positive feedback and the team will be delighted that you enjoyed your stay.We look forward to welcoming you back to TRIBE for your next visit.

8/10 Bien

Tania

Séjour de 3 nuits en novembre 2022

10/10 Excellent

EMMANUEL

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien placé à Canary Warf, à deux pas du métro, quartier sécurisé, très propre. Établissement très bien entretenu. Déco contemporaine très sympa. Literie très confortable. Seul bémol : taille de la chambre un peu petite. Très bon rapport qualité / prix pour Londres.
Séjour de 3 nuits en octobre 2022

10/10 Excellent

Myriam

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien
Séjour de 4 nuits en septembre 2022

10/10 Excellent

Giuseppe

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bel hôtel, propre et moderne.
Séjour de 3 nuits en septembre 2022
Réponse de Team TRIBE le 3 janv. 2023
Dear Guiseppe,Thank you for your feedback of your stay at TRIBE in September and we apologise that it has taken us so long to respond to your feedback.We are so pleased to have received such positive feedback and we hope that you are able to visit us again when you are next in London.

10/10 Excellent

Oriane

Séjour de 1 nuit en septembre 2022

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
The window can’t open , the building is quite new so there is bad smell inside the building and room. The room is small. But very clean. No gym. Convenient to canary whalf
Séjour de 4 nuits en août 2022
Réponse de TRIBE le 16 août 2022
Thank you for your feedback!

10/10 Excellent

Mou Fung

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
room is not big, but fully functional as providing reasonable space and comfortable staying experience. staff are very friendly and helpful, breakfast is good, keeping good quality in my 10 days stay, happy stay
Séjour de 10 nuits en mai 2024
Réponse de TRIBE le 18 mai 2024
Thank you for your kind words! We're delighted to hear that you found your room functional and comfortable, and that our staff contributed to a positive experience. It's great to know that you enjoyed our breakfast and appreciated the consistency during your 10-day stay. We hope to welcome you back for another happy stay soon! - Team TRIBE

10/10 Excellent

Murat

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay
Séjour de 3 nuits en mai 2024
Réponse de TRIBE le 18 mai 2024
Thank you! We're thrilled to hear you had a great stay. We look forward to welcoming you back in the future! Team TRIBE

10/10 Excellent

Marissa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tribe was amazing! It will be my go to place everytime im in London!
Séjour de 4 nuits en mai 2024
Réponse de Team TRIBE le 15 mai 2024
Hi Marissa, Thank you for your feedback, your comments about your stay will be passed on to the team. We would be more than happy to have you back with us when you are next in the area!

8/10 Bien

Michael, Lansdowne

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clearly a brand new property, the Tribe was a lovely place to stay in Canary Wharf, on the quiet edge of a bustling commercial and business center. My single room was small but clean and efficient, not much of a view but that's not what I was there for. The hotel staff were friendly and helpful, though a few amenities were lacking like 24-hour convenience shop and on-site guest laundry. The biggest issue with staying in Canary Wharf generally is the distance from Central London. Though the Jubilee and Elizabeth lines are very nearby, I was traveling with someone with limited mobility and it was impossible to get a black cab; and most of the Ubers we had to order were some distance away and often had difficulty finding the brand-new hotel given the strange traffic patterns and construction closures found at the Wharf. Just be aware of the location as you plan your trip.
Séjour de 4 nuits en mai 2024
Réponse de Team TRIBE le 14 mai 2024
Hi Michael,Thank you for taking the time to leave your feedback. Firstly, we are happy to read you found the staff to be friendly and appreciated the efficiency of the rooms. Being a new hotel in a developing area, we do understand it may be tricky for Ubers to find their way to us, although we hope this does not stop you from staying with us in the future.

10/10 Excellent

Khadiza

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Team TRIBE le 15 mai 2024
Hi Khadiza, Thank you for your review, we are thrilled to see you had a great time with us. We look forward to your next welcome.

10/10 Excellent

Khadiza

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel ! Cannot fault the rooms nor its staff members. Would always stay at this hotel whenever I am in this area
Séjour de 1 nuit en mai 2024
Réponse de Team TRIBE le 14 mai 2024
Hi Khadiza,Thanks for your review, your kind comments about the rooms and the service will be passed on to the team. We are glad to read you visit the area frequently and continue to choose us each time. We look forward to your next return.

10/10 Excellent

Krystal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was such a pleasant experience. Front desk at check in was so nice and helpful. I was able to get upgraded into an accessible room which was so great. I had a nice view of the water. The breakfast was also - so good. Has variety for travelers who might miss a breakfast burrito and such. Def will come back!
Séjour de 2 nuits en mai 2024
Réponse de Team TRIBE le 13 mai 2024
Hi Krystal,Thanks for the amazing review, we'll be sure to pass your feedback on to the team.We look forward to welcoming you back.

6/10 Satisfaisant

Elizabeth

Voyage en groupe
Les points forts : Propreté et personnel et service
Property was super clean and staff were very accommodating. However it’s lacking in amenities in the room. No phone, tissues, closet, and a few more things that are important to the traveler. I shall not stay there again.
Séjour de 5 nuits en mai 2024
Réponse de TRIBE le 18 mai 2024
Thank you for your feedback. We're glad to hear that you found our property clean and our staff accommodating. We apologize for the lack of amenities in your room and understand how these are important to your travel experience. Your comments have been noted, and we will work on improving our room amenities for future guests. We hope you'll reconsider and give us another chance to provide you with a better stay. - Team TRIBE

10/10 Excellent

Max

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mai 2024
Réponse de Team TRIBE le 13 mai 2024
Hey Max,Thanks for reviewing TRIBE and we're really glad you had an amazing time with us!

8/10 Bien

Lisanne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Team TRIBE le 12 mai 2024
Hey Lisanne,Thanks for reviewing TIRBE and we're really glad you had a great time with us.

10/10 Excellent

Stephan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect hotel in a calm area of a pulsating city. Worth coming back.
Séjour de 6 nuits en mai 2024
Réponse de TRIBE Team le 11 mai 2024
Hi Stephen! Thank you for your spectacular review! We are looking forward to welcoming you back soon!

8/10 Bien

Geoff

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great new hotel , room was described as king bed, but was a double at best. Bed was also extremely uncomfortable which was disappointing. Other then that, property was great.
Séjour de 4 nuits en mai 2024
Réponse de Team TRIBE le 10 mai 2024
Thank you for your feedback. We're glad to hear that you found TRIBE Hotel to be a great new property.We apologize for any disappointment caused by the bed size not meeting your expectations and for any discomfort experienced during your stay. Your feedback is important to us, and we will review our room descriptions and bedding options to ensure accuracy and guest comfort.We appreciate your patronage and hope to have the opportunity to welcome you back to TRIBE Hotel for another pleasant stay in the future.Best, Team TRIBE

10/10 Excellent

Ismael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing staff, Gary at the front desk was the best, made our visit to London easy to get around. Amazing six days! Thank you
Séjour de 5 nuits en mai 2024
Réponse de Team TRIBE le 8 mai 2024
Hi Ismael,Thanks for your wonderful review and for highlighting Gary. We are pleased to read that with his help you managed to have a memorable and seamless stay. We hope to welcome you back again if you are every in the area!

10/10 Excellent

Jaqueline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Team TRIBE le 8 mai 2024
Hi Jaqueline,Thanks for taking the time to leave a review, we are glad to see you enjoyed your time with us and there was nothing that you could fault. We would love the chance to welcome you back to the hotel again!

10/10 Excellent

Dominique

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
War die beste Unterkunft die ich jemals hatte
Séjour de 4 nuits en mai 2024
Réponse de The TRIBE Team le 6 mai 2024
Wow Dominique, Thank you so much for your kind words! We will pass them onto the team who I'm sure will be delighted! We are very happy to hear that you enjoyed your stay, and it as a pleasure to have you stay with us. Please don't be a stranger, you are always welcome at TRIBE! See you next time, and tell us all about your adventures! Best,

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was a little smaller than I envisaged but very comfortable, clean , quite , easy to get to and a good price. Slept like a log after a good night out at the O2 which is only one stop away, with the tube station 5 mins walk away. Will stay again.
Séjour de 1 nuit en mai 2024
Réponse de The TRIBE Team le 6 mai 2024
Hi Michael, Thank you so much for taking the time to leave us such a lovely review! We appreciate it. Your kind words will be shared with the team who I'm sure will be delighted. We understand how viewing something online compared to in person can be different. We are thrilled to hear that you enjoyed your stay and was able to make use of our location. It was a pleasure to have you stay with us, and we look forward to hearing about your adventures next time you visit. Don't be a stranger. Best,

10/10 Excellent

Manuela

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das Tribe Hotel ist ein toller Ausgangspunkt, um London zu erkunden. Mit der Bahn kommt man in einer halben Stunde in die City. Der Kaffee in der Lobby ist sehr gut :)
Séjour de 3 nuits en avril 2024
Réponse de Team TRIBE le 3 mai 2024
Hi Manuela,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at TRIBE Hotel and found it to be a great starting point for exploring London. We're glad that you found the train access convenient for reaching the city center.We're also pleased that you enjoyed the coffee in our lobby. Your satisfaction is our priority, and we hope to provide you with more enjoyable experiences in the future.We appreciate your patronage and look forward to welcoming you back to TRIBE Hotel for another fantastic stay.Best, Team TRIBE

8/10 Bien

Samuel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very nice beautiful hotel shops and restaurants within walking distance! The food at the buffet is good, I’m just not happy with the size of my room very small.
Séjour de 4 nuits en avril 2024
Réponse de Team TRIBE le 3 mai 2024
Hi Samuel,Thank you for your feedback. We're glad to hear that you enjoyed the amenities around TRIBE Hotel, including the nearby shops and restaurants. We're also pleased that you found the food at the buffet to be good.We apologize for any inconvenience caused by the size of your room. Your feedback is important to us, and we will take it into consideration as we continue to improve our accommodations for our guests.We appreciate your patronage and hope to have the opportunity to welcome you back to TRIBE Hotel for another pleasant stay in the future.Best, Team TRIBE

10/10 Excellent

Emeleo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everyome there was nice and helped me find things and even gave recommendations when I first arrived! Super good place to stay!
Séjour de 6 nuits en avril 2024
Réponse de Team TRIBE le 3 mai 2024
Hi Emeleo,Thank you for your wonderful feedback! We're delighted to hear that you received excellent assistance from our team at TRIBE Hotel and that you found our recommendations helpful. Providing exceptional service and ensuring our guests have a pleasant stay is our top priority.We appreciate your kind words and recommendation. We look forward to welcoming you back to TRIBE Hotel for another enjoyable stay in the future.Best, Team TRIBE

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en avril 2024
Réponse de The TRIBE Team le 30 avr. 2024
Hi John, Thank you for taking the time to leave us a rating! We really appreciate it! We are very happy to see that you enjoyed your stay and we look forward to welcoming you back to our hotel in the future. Until next time,

8/10 Bien

Malcolm

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great business hotel in Canary Wharf. Room is small, but you are not there anyway to be in the room. The breakfast buffet and the bar were both great. Staff was friendly and helpful. The whole facikity was very clean.. So why four stars and not five? I arrived at the prooerty from an international flight from Miami at 10 am. Check-in was at three. The young lady at the desk told me that my room was available but i would have to pay 10 pounds an hour to get in early. That felt like a cheap move to nickel and dime me. I said no, brushed my teeth and changed clothes in the public bathroom in the lobby, stored my bags, and went shopping. Maybe its a London thing? I dont know. All i know is that it felt cheap and i dont like to feel extorted. I had great service while at the hotel, but they started off my expetience badly. I wish they had just said: Your room won'r be ready until the official check in time of 3.
Séjour de 3 nuits en avril 2024
Réponse de Team TRIBE le 28 avr. 2024
Hi Malcom,Thank you for sharing your feedback about your recent stay at TRIBE Hotel. We're pleased to hear that you found our hotel to be a great business option in Canary Wharf, and that you enjoyed the breakfast buffet, bar, cleanliness, and the helpfulness of our staff.We apologize for any inconvenience or frustration caused by the early check-in policy. Your feedback is valuable to us, and we understand your perspective. We will review our policies and communication to ensure that we provide a more transparent and accommodating experience for our guests.We appreciate your patronage and hope to have the opportunity to welcome you back to TRIBE Hotel for a more seamless and enjoyable stay in the future.Best, Team TRIBE

8/10 Bien

Maurice

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I had a wonderful stay. The staff was super friendly and the location was very close to the train. TRIBE is always the perfect stay. See you again soon!
Séjour de 4 nuits en avril 2024
Réponse de Team TRIBE le 26 avr. 2024
Hi Maurice,Thanks for your review, we're glad you had a great time and look forward to welcoming you back.