Verifizierte Bewertung
2/10 – Ungenügend
Douglas G.
22. Apr. 2026
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
After being told 24 hours prior to our arrival that we would have to walk 10 minutes, lugging suitcases, to a store to retrieve our keys, I finally got the building only to find the keys did not work. Getting a hold of the hosts was not easy. When I finally got through to the property manager, they told me to walk back to store and get another key. I complained but they persisted as it was the only way to get new keys. BTW I was hot and exhausted from a long day of travel. My wife had to wait outside the property with the suitcases for me to return. The building was in disrepair and filthy. The hallway was disgusting and filthy. That was just the beginning of this terrible stay. There was no information on WiFi, except through online, Which is ridiculous as I needed the WiFi to get online. The flat was fair and would have gotten 3 stars if not for the all of the issues. However, it too was dirty and in disrepair. Also it was a very narrow two story walk-up that was not indicated on the listing. They told me they would give me 50% off for one night for my inconvenience. I argued that it was not sufficient considering how bad the property was and how dirty it was. I asked for at least 50% of the total stay refunded. We will see if they comply! I am not going to provide you with all of the detail issues, but there were many.
Douglas G.
Aufenthalt von 5 Nächten im April 2026
