Dortoir PartagĂ© Économique, non-fumeur

Avis sur Zedwell Capsule Hotel, Piccadilly Circus

1 out of 5
Zedwell Capsule Hotel, Piccadilly Circus
The Pavillion, Great Windmill Street, Westminster Borough, London, England

Avis

8,0

TrĂšs bien

Note des voyageurs de 10 (Excellent), d’aprùs 36 avis sur 89.
Note des voyageurs de 8 (Bien), d’aprùs 28 avis sur 89.
Note des voyageurs de 6 (Satisfaisant), d’aprùs 15 avis sur 89.
Note des voyageurs de 4 (MĂ©diocre), d’aprĂšs 5 avis sur 89.
Note des voyageurs de 2 (Horrible), d’aprùs 5 avis sur 89.

8,6/10

Propreté

8,4/10

Personnel et service

7,6/10

Services et Ă©quipements

8,0/10

Infrastructures et conditions de l’hĂ©bergement

8,2/10

ÉcoresponsabilitĂ©

Avis

8/10 Bien

Donatien

Les points forts : PropretĂ©, Ă©quipements, infrastructures et conditions de l’hĂ©bergement
The hotel is at the center of everything, so it's easy to walk to tourist spots. It is also easily accessible via the transport network
Séjour de 2 nuits en juillet 2025

10/10 Excellent

Naqeeb

Les points forts : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de l’hĂ©bergement
The property is well maintained and feels very secure. Abilina was kind and helpful when I asked about nearby places to go, which made my stay more enjoyable.
Séjour de 1 nuit en juillet 2025

10/10 Excellent

Naqeeb

Les points forts : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de l’hĂ©bergement
Really enjoyed my stay here. The capsules were tidy and quiet, and Abilina was very friendly and made me feel welcome whenever I passed reception.
Séjour de 1 nuit en juillet 2025

10/10 Excellent

Naqeeb

Les points forts : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de l’hĂ©bergement
My stay here was very comfortable. The capsules were clean, quiet, and felt private which was perfect for a few nights in London. Abilina at the front desk assisted me with check-in and made the process smooth and easy. She was welcoming and professional, which really set the tone for a positive stay.
Séjour de 1 nuit en août 2025

10/10 Excellent

Techzen

Les points forts : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de l’hĂ©bergement
Thnaks for the accmdation
Séjour de 1 nuit en septembre 2025

10/10 Excellent

Lohith

Les points forts : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de l’hĂ©bergement
Had a great stay
Séjour de 7 nuits en septembre 2025

10/10 Excellent

Braulio

Voyage d’affaires
Les points forts : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de l’hĂ©bergement
I thought the experience was very unique and I think it’s a large leap forward. In the way we we travel and find places to stay. I personally have no need for an entire room all to myself and the capsule was a breath of fresh air to sleep in I think I spent Max 20 minutes other than to sleep right in the capsule area and the shower area overall was a great time and I appreciate a Z well pioneering with this concept and finding creative ways to bring people closer together. It’s a great way to network that’s for sure.
Séjour de 1 nuit en août 2025

10/10 Excellent

Sally

Voyage d’affaires
Les points forts : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement
I was really surprised at how comfortable the capsule was. Had a great night's sleep. The shared bathroom facilities were okay - could have been cleaner around the trough sink areas. Staff were very accommodating on check in. Location was super. It's a good stopover for the Eurostar or that essential business that has to be done. I'd definitely stay again.
Séjour de 1 nuit en septembre 2025

6/10 Satisfaisant

Oliver

Les points faibles : PropretĂ© et infrastructures et conditions de l’hĂ©bergement
Wenig Stauraum, Heis, lautes GeblÀse, Bad / Klo / Duschen dreckig. Grundidee gut.
Séjour de 4 nuits en septembre 2025

10/10 Excellent

Paulo Sergio

Les points forts : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement
Clean room and it was very convenient having 24 hour staff
Séjour de 1 nuit en septembre 2025

8/10 Bien

Ozturk

Les points forts : PropretĂ© et infrastructures et conditions de l’hĂ©bergement
Piccadilly circus and center easy access
Séjour de 7 nuits en août 2025

8/10 Bien

Ian

Les points forts : Personnel et service
Nice, easy, mostly clean and in good condition. Definitely recommend if on a budget -nbetter than most hostels.
Séjour de 1 nuit en septembre 2025

6/10 Satisfaisant

Ben

Les points forts : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement
Check-in process was nice and easy albeit one minor issue which was resolved within seconds from the member of staff working there. The capsule was comfortable and clean as was the rest of the hostel. What let it down on my occasion was that my capsule (bed 3144) was located opposite the door to the bathrooms meaning that I got woken up every time the door closed. This happened every few minutes throughout the night. I therefore had a really poor sleep. The capsule was also very hot which didn't help and there wasn't much airflow. I believe I got unlucky this time and had it been positioned elsewhere then I would have slept fine. Would I stay here again? For the price and location yes I would stay here again.
Séjour de 1 nuit en août 2025

10/10 Excellent

Satveer

Nice
Séjour de 7 nuits en août 2025

8/10 Bien

luke

Voyage en famille
Les points forts : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de l’hĂ©bergement
Cheap capsule hotel in central London a bit hard to find
Séjour de 1 nuit en août 2025

6/10 Satisfaisant

Benjamin

Les points forts : Personnel et service
It’s convenient and cheap but it’s clearly still being finished off because if you choose to take the stairs down to the ground floor you’ll quickly find yourself in a maze of half-painted corridors with the occasional dangling electrical cable and under construction sign. That aside, it does the job and you get all the basics- power sockets, wifi, towel, soap, plenty of toilets and showers with shampoo and body wash. If the air con were at all quiet you wouldn’t know it was on for the lack of cooling it actually achieves. There’s no soundproofing so you will hear everyone else coming and going all night. The outside lock to the capsule takes some getting used to since it can be very stiff (push in and twist anti-clockwise to unlock, twist clockwise until it pops out to lock). I also found it doesn’t properly lock sometimes so you may have to repeat this process until it does. Oddly, the internal and external locking mechanisms are not one and the same so, in theory if someone were so inclined, they could lock you in. Also, lockers would be nice given the limited storage space in the pod itself. Overall, I’d say it gets the job done but you probably won’t get the best night’s sleep due to noise and temperature.
In the pod
Walking downstairs to the exit
Séjour de 4 nuits en août 2025

8/10 Bien

Deepa

Les points forts : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de l’hĂ©bergement
Just what I needed for an overnight stay. The hotel was easy to find, really close to the underground station. Lots of places to eat nearby. Capsule was spacious, clean and comfortable. Bathroom area was clean. Would definitely stay again.
Séjour de 1 nuit en août 2025

8/10 Bien

Michael, Derry

Les points forts : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement
Les points faibles : Services et équipements
Superbly located capsule hotel (not to be confused with the nearby Zedwell Hotel). Entrance is on Shaftesbury Avenue. Each capsule consists of a comfy mattress, a dimmable light, a fan, UK plug socket, USB and USB-c ports, plus a privacy screen which can be locked from the inside and outside (using your own padlock or £3 to buy from reception (in August 2025)). A towel was provided free of charge and could be changed daily. Capsules are either on ground level, or up some stairs (not ideal, especially if you have mobility issues). The major problem with the capsules is that they’re incredibly warm (despite the fan). This can make them quite unpleasant! For a new property, it’s very disappointing the owners decided not to install air-conditioning in the dorms. This, plus the lack of a communal place to sit outside your capsule, is not ideal. Note that the lack of communal space means you shouldn’t stay here if you’re looking to meet and socialise with other travellers. The shared bathrooms facilities are OK. The showers have a fixed head and no temperature control, just a push button to activate. Not ideal, but manageable. A real issue is a lack of hooks and shelving when using the sinks, it’s really inconvenient. One concern is that, having stayed here twice since it opened, six weeks apart, I’m really disappointed to see how the condition of the shared bathroom facilities has deteriorated. Management need to address these issues.
Individual capsule
Capsule controls and sockets
Inside a dorm with lower and upper capsules (cocoons)
Entrance on Shaftesbury Avenue
Séjour de 3 nuits en août 2025

6/10 Satisfaisant

Melissa

Les points forts : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de l’hĂ©bergement
The hostel was cheap, especially for the location! The capsule was clean and had fresh bedding & towels provided. It had a dimming light which was good and also a fan. It also had a usb port, USB c port and plug hole. I was mistaken in thinking this was inside the actual zedwell hotel but staff easily redirected me. The toilets were clean and always had toilet roll and soap which was good. The only disappointing parts were the stairs to the capsules, I was in the third top capsule and the stairs were like half stairs at each side and no handle rail to hold onto. I also woke up in the middle of the night to my shutter opened when I had shut it fully before sleeping. The staff were lovely at check in and throughout, I would definitely book again it is right beside Piccadilly underground.
Séjour de 1 nuit en août 2025

8/10 Bien

sulaimani

Les points forts : Services et équipements
Practical place for a low budget.
Séjour de 3 nuits en juillet 2025

10/10 Excellent

Michael, Derry

Les points forts : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement
Superbly located capsule hotel. Previously the Picadilly Hostel, now recently renovated into Zedwell Capsule Hotel - not to be confused with the co-owned Zedwell Hotel around the corner. At time of visiting, the branding hadn’t fully transitioned to Zedwell. Capsules have comfy beds, a dimmable light, air-conditioning, USB and electrical socket and a privacy screen which can be locked from the inside and outside (using your own padlock). Capsules are either ground level, or up some stairs (which is not ideal). Shared bathrooms and shower facilities are good and continually cleaned. The showers themselves have fixed heads which don’t provide a great experience, but they’re manageable. The real issue is a lack of hooks and shelving when using the sinks! There are no lockers for storing your luggage in the dorms, but security seems good with cameras everywhere and you can always lock your luggage in your capsule when you’re out. Note that at the time of visiting (July 2025), the communal space hadn’t yet opened. A towel was provided free of charge, and could be changed daily, which was excellent, but reception advised they may introduce a fee for these in the future - please don’t! Management - please add more hooks and shelving in the dorms and the bathrooms! Also, please make luggage storage before and after checkout free-of-charge, as if you begin charging, suddenly your pricing doesn’t look so reasonable.
Séjour de 2 nuits en juillet 2025

10/10 Excellent

Michael, Derry

Les points forts : PropretĂ©, personnel et service, infrastructures et conditions de l’hĂ©bergement
Superbly located capsule hotel. Previously the Picadilly Hostel, now recently renovated into Zedwell Capsule Hotel - not to be confused with the co-owned Zedwell Hotel around the corner. At time of visiting, the branding hadn’t fully transitioned to Zedwell. Capsules have comfy beds, a dimmable light, air-conditioning, USB and electrical socket and a privacy screen which can be locked from the inside and outside (using your own padlock). Capsules are either ground level, or up some stairs (which is not ideal). Shared bathrooms and shower facilities are good and continually cleaned. The showers themselves have fixed heads which don’t provide a great experience, but they’re manageable. The real issue is a lack of hooks and shelving when using the sinks! There are no lockers for storing your luggage in the dorms, but security seems good with cameras everywhere and you can always lock your luggage in your capsule when you’re out. Note that at the time of visiting (July 2025), the communal space hadn’t yet opened. A towel was provided free of charge, and could be changed daily, which was excellent, but reception advised they may introduce a fee for these in the future - please don’t! Management - please add more hooks and shelving in the dorms and the bathrooms! Also, please make luggage storage before and after checkout free-of-charge, as if you begin charging, suddenly your pricing doesn’t look so reasonable.
Séjour de 1 nuit en juillet 2025

10/10 Excellent

Sarah

Les points forts : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de l’hĂ©bergement
It was my first hostel and I was throughly impressed
Séjour de 2 nuits en juillet 2025

8/10 Bien

Nathan

Les points forts : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de l’hĂ©bergement
All around amazing location, would definitely book again
Séjour de 3 nuits en juillet 2025

10/10 Excellent

Pedro Miguel

Les points forts : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de l’hĂ©bergement
Easy
Séjour de 1 nuit en juillet 2025

6/10 Satisfaisant

kelly

Les points forts : Infrastructures et conditions de l’hĂ©bergement
Area is perfect for central London and safe during the day but at night durning the summer was a little dangerous so be careful. There was a murder down the street and a friend of ours almost got robbed. The place is clean however the capsule has a gate door to open in close in your capsule that was a little hard to open so I decided not to stay there but I did check it to see if I could and I really not for me to stay in A capsule but it was clean and AC worked great. They had shower and toilet share with men and woman. They told me to leave my bag in-front of the door of my bed I thought there was a closet for bags but no they don’t.
Séjour de 3 nuits en juillet 2025

2/10 Horrible

Jack, Dallas

Les points forts : Personnel et service
Les points faibles : PropretĂ©, Ă©quipements, infrastructures et conditions de l’hĂ©bergement
The minimalist “cocoon” concept of this place is interesting and the cost of staying here is significantly less than hotels. BUT the cocoon you sleep in isn’t much bigger than a coffin and the entire place is like a giant “Petri Dish”. They would have to go thru much more extensive cleaning and disinfecting their cocoons and restrooms to be safe 
 and even then, all it takes is one person with respiratory ailment or cold to spread it to scores of others. I NEVER get sick yet, after only one night there, the next day my nose started running and I was sneezing, coughing, and blowing my nose for a week. I had paid for 9 nights but only stayed 2 nights and went to a hotel to get air conditioning, sleep, & get better. I asked Zed for a refund of some of the nights I didn’t stay there but it was nonrefundable (so beware of that too.) Speaking of air conditioning, I got the impression Zedwell Cocoon was supposed to have separate air controls 
 in reality, it only had an on/off switch for a light and a fan that did not make it cooler. It was hot, humid, and sweaty in that Cocoon 
 you have to decide which is more important, leaving your Cocoon door open (hoping to get some cooler air but not feeling safe as you sleep) or close your door for safety and sweating (all while breathing in the germs from the last 10 people in that Cocoon & bathrooms). Conclusion is it was MISERABLE, I didn’t get any sleep either night, and I caught a nasty illness because I stayed there. Never again!
Séjour de 10 nuits en juillet 2025

10/10 Excellent

David

Séjour de 9 nuits en juillet 2025

8/10 Bien

David

Les points forts : Propreté et personnel et service
Les points faibles : Services et équipements
Started out with a 3 day reservation and was comfortable enough to add on 7 more days. On site staff was friendly and the cleaning crew did a fine job of keeping the facilities clean. They could add a lot of value by adding a social room and coin-op laundry units.
Séjour de 3 nuits en juillet 2025

10/10 Excellent

Kyler

Séjour de 5 nuits en juillet 2025

8/10 Bien

Steve

Les points forts : PropretĂ© et infrastructures et conditions de l’hĂ©bergement
Was a bit tricky to find as the map linked to the regular hotel not the capsule hostel. At the time, there was a lot of work going on with the building (did not disturb us), but lifts were available as alternative to the stairs.
Séjour de 3 nuits en juillet 2025

10/10 Excellent

Naif

Les points forts : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de l’hĂ©bergement
Very central location, clean, high value for money and excellent service by the front desk staff
Séjour de 2 nuits en juillet 2025

4/10 MĂ©diocre

Erin

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hĂ©bergement
You need you add a photo of the "dorms" so that people understand that by saying 'private bedroom' it is really in a form with dozens of other pods. That isn't really clear from the listing.
Séjour de 1 nuit en juillet 2025

6/10 Satisfaisant

neil

Les points forts : PropretĂ©, personnel et service, Ă©quipements et infrastructures et conditions de l’hĂ©bergement
Capsule needs an improved temperature control.
Séjour de 1 nuit en juillet 2025